Applebee's Reviews
Updated Jan 28, 2012 – Reviews are posted anonymously by employees.
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Company Rating Based on 164 ratings Employees say it's "OK" |
CEO Rating
Based on 54 ratings
Chairman & CEO |
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Pros
Great team environment, managers were flexible, overall it was a very fun place to work. The discounts were nice too. They give you more tables than you can handle to maximize the money you make.
Cons
Sometimes managers can seem a bit over powering. Hours are VERY long, sometimes 8, 9, 10 even 12 hour shifts of standing.
Advice to Senior Management
Promote employees more. I wanted to be a trainer and was never really given the chance even being a top server.
Pros
Fun people to work with, the management was nice, you were never bored because people were always coming in, even during the slow hours between the lunch and dinner rush there was stuff to do.
Cons
Very hard to advance - you must be a hostess for a whlie before you can even begin training as a server.
Advice to Senior Management
Faster advancement
Pros
If you get hired in a busy area, the monetary compensation from tips is AMAZING
Many managers structure work schedules so everybody has a few profitable shifts and a few unprofitable shifts... In other words, I worked Friday night, (very profitable) but had Saturday off, meanwhile I also had to work Tuesday night (how often do you go out on a Tuesday?)
Cons
Your pay will get zeroed out thanks to government taxes... you make money based on tips
The kitchen staff is... well, you'll find that out soon enough. It's a bunch of people who are surrounded by sweltering hot ovens and tables have a knack of always ordering meals with exceedingly different prep times, and since all meals must be delivered at the same time, these guys/gals are stressed out is what I am trying to say... and yes, a stressed out kitchen staff will always take it out on the servers.
Pros
Working a year and a half at Applebee's, I have never been more close to the employees that also worked there. They are much more than friends to me.
I have learned so much in customer experience and satisfaction.
The pay isn't terrible either if you know what you're doing.
Cons
Management is a joke. If it's not hiding in the office ignoring you, the customer, or the problem; they're stressing out over nothing due to lack of training.
Customers, management, and upper management have no respect for any of their employees.
Advice to Senior Management
The managers that you choose to run your restaurants are struggling. You need to choose who you make managers more carefully and train them better.
Pros
can relocate when needed, can adjust work hours when needed, close to home, good place for my girlfriend to work,
Cons
everything , get a job at a local food place
Advice to Senior Management
hire americans
Pros
Good managers. Interesting clientele but managers were usually patient. It was always clean and pretty organized. Overall though it was okay.
Cons
Some employees lacked a sense of urgency. Double shifts with little breaks. Lots of side work. Not sure if I got overtime.
Advice to Senior Management
Make sure that employees are continuously motivated. Server meetings and team leaders are always a good idea. Fun experience though.
Pros
quick cash- get cash every night
made great friends
Cons
if the management sucks, your job sucks
Pros
You can get alot of hours.Tips are also good.You get to interact with a lot of people.Great atmosphere
Cons
One of the cons is that you have to be pressured to get food out really fast when it is busy at the restaurant.
Pros
You meet nice people. The people I get to work with. You make good money and you get to take cash home.
Cons
The constant drive for sales can reflect negatively on you if you don't meet your goals. When you are slow it can seem discouraging.
Advice to Senior Management
It is best when they have been in your shoes. Completing all of the roles in the restaurant allow them to be approachable and empathetic when talking to employees.
Pros
At the Applebee's I work at we have a great manangement team. Usually get out what I put in. When I request time off most of the time it is honored with reasonable notice.
Cons
Sometimes working holidays and weekends all the time isn't the best. Can be inconsistent with money.
Advice to Senior Management
There is for sure room for improvement but our management team is new to each other and just need to communicate a little bit better between themselves. Other than that great job!



