Applebee's Reviews

Updated April 15, 2015
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3.0
905 Reviews
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Applebee's Chairman & CEO Julia Stewart
Julia Stewart
293 Ratings

Pros
  • Flexible schedule, can usually work or get off by communicating with co-workers of the same position (in 44 reviews)

  • good money opportunity for short amount of hours (in 31 reviews)

Cons
  • Long hours are a must and if you have a family don't plan on spending any time with them (in 42 reviews)

  • Upper management is aware of the problem, but refuses to acknowledge the danger (in 19 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. General Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager in Fort Wayne, IN
    Current Employee - General Manager in Fort Wayne, IN

    I have been working at Applebee's full-time (more than 8 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great leadership, wonderful values. Solid track record and great upward mobility.

    Cons

    Quality of life suffers from restaurant schedule and atmosphere.

  2. Hostess/Carside

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hostess/Carside to Go in Columbus, OH
    Current Employee - Hostess/Carside to Go in Columbus, OH

    I have been working at Applebee's

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great people, great environment, nice tips.

    Cons

    Don't have many days off, people can be very rude making your job hard. Servers get blamed for food that is cooked wrong.

    Advice to Management

    Call out individuals instead of having big meetings.

  3. a unique opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Kokomo, IN
    Current Employee - Server in Kokomo, IN

    I have been working at Applebee's full-time (less than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    feeling welcomed and accepted it feels like family

    Cons

    feel I need more of a challenge

    Advice to Management

    be attentive to those who give all they have, and expect only respect

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Hostess/Carside to Go

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hostess/Carside to Go in Meadville, PA
    Current Employee - Hostess/Carside to Go in Meadville, PA

    I have been working at Applebee's part-time (more than 3 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Flexible schedule throughout my college years. Wonderful crew of people to work with. Very team oriented.

    Cons

    Management is more worried about making friends than running a successful business. They are not consistent in taking action against employees that make mistakes. Also very fast paced - not necessarily a con unless you can't handle that kind of work environment.

    Advice to Management

    Spend more time punishing those that deserve it and less time worrying about things that don't matter.

  6. Chaotic mess.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Applebee's part-time (more than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    This is a difficult review to write because I initially worked at an Applebee's that cared about employee performance, employee happiness, and guest's experience. However, I transferred to another Applebee's and the managers are careless and want to squeeze by on guest's happiness and especially on employee's happiness. So for pros:

    Family oriented.
    Laid back atmosphere.
    Simple menu.

    Cons

    Depending on your scheduled time you could possibly work until 2am or later.
    Chaotic kitchen.
    Low check averages.
    Large amounts of messed up food (however this is based on the efforts of the cooks).
    Management can be careless.

  7. Host

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Host
    Former Employee - Host

    I worked at Applebee's part-time (less than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Nice employees and management, can schedule shifts

    Cons

    Would like more opportunities to build career

  8. it is rewarding although it can be hard at times.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server At Applebees in Jersey City, NJ
    Former Employee - Server At Applebees in Jersey City, NJ

    I worked at Applebee's part-time (less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    The tips can be pretty generous which is always a plus and you can meet some really good people on the job.

    Cons

    There is no con as it is a job you have to know how to deal with everything it is a very reliable job at the end of the day.

    Advice to Management

    The management is doing good and they do not need to change anything i my book overall they are good all around.

  9. Helpful (1)

    eh

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Applebee's

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    everybody shares the workload so it never gets too stressful

    Cons

    it is probably just my area but we bring in people who just don't seem to know a 10% tip is pretty bad. i think its because food is too expensive for what you get.

  10. Host, Bar Back, Expo

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Hackettstown, NJ
    Former Employee - Anonymous Employee in Hackettstown, NJ

    I worked at Applebee's part-time (more than 3 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Friendly work environment with room to grow as an employee.

    Cons

    Sometimes unflexible hours are an issue.

  11. Helpful (1)

    Ok job for a college student...past that, not much.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server
    Former Employee - Server

    I worked at Applebee's full-time (more than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    - Flexibility in schedule, if you needed off, you usually could always get off of work or switch with someone else
    - Co-workers & building Friendships
    - Lots of contests/perks (only if you do EXTREMELY well)
    - average pay for servers/waiters

    Cons

    - not too many opportunities for advancement
    - treatment of employees was so so, some days it was great, others, not so much, depends on the manager
    - hours could be terrible, working 4pm to 2am (plus another hour for cleanup)
    - poor compensation at times, when you wait on a table for 2 hours and they 'stiff' you, yet the sales were $200 and applebees still expects you to pay $6 (3% tip share) out of your own pocket
    - most of the managers showed extreme favoritism or were two-faced
    - managers did NOT have your back...whatever the table/customer said was right, usually no matter what the situation
    - expectations at times were strict, i.e. if you didn't sell 20 margaritas throughout your shift, the manager would scold you or call you out, most of the time in front of the whole staff
    - district manager was ridiculous when he visited the restaurant, always quizzing you and watching your every move...if you didn't do perfect and upsell EVERYTHING, you were in big trouble

    Advice to Management

    Treat everyone the same. Listen to your employees and show that you care for their concerns and suggestions. Back your employees up during certain situations. Reward and praise your employees when they do well, even if it doesn't meet your ridiculous expectations. Don't lie to an employee's face just to please them, then turn around and sat the completely opposite thing to someone else. Don't be so strict with certain things, relax a little bit, after all, it is only Crapplebees, not some big five-star luxurious restaurant.

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