Appliance Direct

  www.appliancedirect.com
  www.appliancedirect.com

Appliance Direct Reviews

Updated July 23, 2014
Updated July 23, 2014
11 Reviews
2.9
11 Reviews
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Approve of CEO
Appliance Direct CEO Sam Pak
Sam Pak
5 Ratings

Employee Reviews

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  1. 1 person found this helpful  

    Great company to work for! Pays for performance.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - GENERAL SALES MANAGER in Orlando, FL
    Current Employee - GENERAL SALES MANAGER in Orlando, FL

    I have been working at Appliance Direct full-time (more than 5 years)

    Pros

    Performance based pay. Top performers get paid very well. Room to grow with company and now opportunities for franchise ownership.

    Cons

    Very physical job. Not for the "desk job" type. Frequent changes, must be able to adapt.

    Advice to ManagementAdvice

    Keep growing, learning and adapting. Look forward to the future but don't forget about the present.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Relatives replace you.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - GENERAL SALES MANAGER in Orlando, FL
    Current Employee - GENERAL SALES MANAGER in Orlando, FL

    I have been working at Appliance Direct full-time (more than 5 years)

    Pros

    Good pay when mistakes are not made. Casual dress.

    Cons

    People get replaced when doing a good job. It boils down to who you are related to. Manager meetings are a joke.

    Advice to ManagementAdvice

    Hire someone that is professional to run payroll and management.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Great Company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Producer in Melbourne, FL
    Former Employee - Producer in Melbourne, FL

    I worked at Appliance Direct full-time (more than an year)

    Pros

    I worked for the company for a little over a year and a half on the marketing side, very aggressive and straight-forward battle plan. The company has a very competitive edge in the appliance market by undercutting their competition by 100's sometimes 1000's of dollars; they are able to do this by purchasing items in such huge amounts their discount is passed on to the consumer creating such a wide gap between what you can buy it from them for as opposed to what the bigger chains and outlet stores charge.

    Cons

    Sometimes chaotic but aren't all places!?

    Advice to ManagementAdvice

    Keep up the good work!

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Trust Me.... Move On

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - GENERAL SALES MANAGER in Winter Garden, FL
    Former Employee - GENERAL SALES MANAGER in Winter Garden, FL

    I worked at Appliance Direct full-time (more than 5 years)

    Pros

    Pay Is good
    relaxed dress code

    Cons

    They don't care.
    Frequent unloadingg of trucks with a lot of heavy appliances.
    No 401K
    Frequent Pay Plan Cuts for Management from Left Field

    Advice to ManagementAdvice

    Your just a shell of what you used to be, get back to basics

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Good sales pay but can be tiring.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Salesman in Melbourne, FL
    Former Employee - Salesman in Melbourne, FL

    I worked at Appliance Direct full-time (more than an year)

    Pros

    It's a sales job, so you get to talk to the public.
    You get some exercise while at work.
    Good pay as long as you can sell.
    Fairly laid back environment when the sales are good.

    Cons

    Can be very stressful if you don't sell enough. Commission job.
    Sometimes you have to unload a truck with a lot of heavy appliances.

    Advice to ManagementAdvice

    Include a water fountain in the store so you don't have to buy a soda or bring your own drink!

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    I worked as a manager for 6 years then moved to take care of my wife's parents

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - GENERAL SALES MANAGER in Orlando, FL
    Former Employee - GENERAL SALES MANAGER in Orlando, FL

    I worked at Appliance Direct full-time (more than 5 years)

    Pros

    And this is a left handed compliment - they do not have an employee culture at all!
    Pak and Salmon do not want a future with employees - their mindset (and this is critical in surviving there) is that they want Owner Operators going forward. They call it something else but I was with Subway in the 80's and I know a franchise model when I see one.
    They act skinny now, not like in 06 and 07 when they were acting corporate and then tanked.
    They pay well and if I had the money I would want a "franchise" in Polk county. If I didn't have the money for my own store I would work as a salesman as long as I got enough hours.

    Cons

    They think all employees naturally want to be owners when most employees just want a job.

    Advice to ManagementAdvice

    Franchise so that I can own my own store!

    Recommends
    Positive Outlook
  8. 1 person found this helpful  

    Senior Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales in Altamonte Springs, FL
    Former Employee - Sales in Altamonte Springs, FL

    I worked at Appliance Direct full-time (more than an year)

    Pros

    Driven like they are on some crucial timeline
    Have a plan to take the company to future and franchise model
    When you get face time its uplifting

    Cons

    2 strikes your out mentality.
    Minimal training- they assume you will act as an owner then seem to be flabbergasted when you or other employees don't.
    Human Resources tries to be your "friend" instead of professional short and sweet - end result bad for morale

    Advice to ManagementAdvice

    Put both owners on monthly video so the help and "hype" get communicated repeatedly
    Keep opening new store format - thats where your head and heart is - move out of day to day

    Recommends
    Positive Outlook
  9. 1 person found this helpful  

    Not the American Dream it is made out to be.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales in Altamonte Springs, FL
    Former Employee - Sales in Altamonte Springs, FL

    I worked at Appliance Direct full-time (more than an year)

    Pros

    Appliance Spiff program that can pay decent, provided by the manufacturer and not Appliance Direct.
    Closed on Sundays.
    Retail Scheduling.

    Cons

    Commissions can be hard to compute. There seemed to be a lot of "accidental" mistakes on the payroll side. You have to really study your commission report and call them on their "mistakes".
    Upper management does not shy from using strong language and criticizing remarks.
    Constant management turnover. There is not a strong management training program and employees who are promoted usually aren't given the tools needed to succeed. During the time of my employment I had 7 different managers.
    Stores tend to be dirty and unkempt. While the company likes to keep a low overhead, it negatively impacts the customer experience.

    Advice to ManagementAdvice

    It may be time for a complete company overhaul from the top down. Maybe they should take the time to hire quality employees and compensate them for the work done to ensure company pride.

    Doesn't Recommend
    Negative Outlook
  10. 1 person found this helpful  

    Micro-managing heartless "company" with ZERO management/people skills

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager/Key Holder in Union Park, FL
    Current Employee - Assistant Manager/Key Holder in Union Park, FL

    I have been working at Appliance Direct full-time (more than an year)

    Pros

    relaxed dress code
    Whirlpool Spiff Program

    Cons

    micro-managing
    zero job training
    zero job security
    spotty pay plan
    constant management turnover
    upper management interference on all levels

    Advice to ManagementAdvice

    Fire the CEO's brother. The ADCorp position is held by the CEO's brother who has no idea at all about how to deal with people. Pay more attention to individual store traffic and not competing business. Ensure you have proper resources, products and training material for employees.

    Doesn't Recommend
    Negative Outlook
  11. 1 person found this helpful  

    Could be a great place to work.....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Orlando, FL
    Former Employee - Anonymous Employee in Orlando, FL

    I worked at Appliance Direct

    Pros

    Commissions are fair overall
    Still has a spiff program from the manufacturer (all though the spiffs have dropped a lot)
    Casual atmosphere in store

    Cons

    Lack of decent benefits (it has changed a little bit)
    No kind of 401K, retirement program, profit sharing or anything close to it!
    No security or stability from complete lack of job evaluation from Senior management
    Complete lack of communication between CEO and President and lower levels get caught in between

    Advice to ManagementAdvice

    CEO and CFO are very smart and earned respect and loyalty but that loyalty in many instances was not returned due to senior management "supporting cast" and it is very rough on the staff. CEO is way to smart a man to not see that a certain senior management person (who is great to speak to and should have been a motivational speaker) not only seems to screw up any project he runs but he CANNOT BE TRUSTED as if he dislikes an employee (even one that is dedicated and productive) then soon that employee is no longer with the company! Makes things very rough.

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