Apria Healthcare

www.apria.com

Apria Healthcare Reviews

Updated January 20, 2015
Updated January 20, 2015
315 Reviews
2.2
315 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Dan Starck
104 Ratings

Review Highlights

Pros
  • good pay compared with the big L or others who are about to go out of business R (in 11 reviews)

  • NONE, some really nice people to work with if they werent a part of management (in 10 reviews)


Cons
  • They are deleting its customer service staff to switch to phone button system (in 24 reviews)

  • Upper Management do not have a define path to success through operations (in 17 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good, but room for improvement.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Delivery Technician in Portland, OR
    Former Employee - Delivery Technician in Portland, OR

    I worked at Apria Healthcare full-time (more than 3 years)

    Pros

    Large company, room for advancement, improved logistics, better benefits.

    Cons

    Long time ago the local Portland branch was more 'family' oriented. Once it became Apria it became much more corporate, mostly about the bottom line. Patients and their families were still serviced, but that little extra touch just wasn't there anymore.

    Advice to ManagementAdvice

    The everyday workers are what makes the company turn, making managements life easier.

    Recommends
    Neutral Outlook
  2.  

    Administrative Assistant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Administrative Assistant in Riverside, MO
    Former Employee - Administrative Assistant in Riverside, MO

    I worked at Apria Healthcare

    Pros

    Working with a variety of people doing different duties.

    Cons

    Some of the maintenance work.

    Advice to ManagementAdvice

    NA

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Horrible Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sleep Central Representative in Overland Park, KS
    Current Employee - Sleep Central Representative in Overland Park, KS

    I have been working at Apria Healthcare full-time (more than an year)

    Pros

    Some members of management know what they are doing and the department has improved overall be use of them. Good pay. Good coworkers mostly. Some supervisors are good

    Cons

    I work a completely inept manager Nathan He doesn't know anything, is rude, plays favorites, lies and encourages his reps to 'cheat' to make bonus. I don't know why he hasn't been fired yet as he has fired plenty of reps for the same things he does daily

    Advice to ManagementAdvice

    Get rid of the cancer in the department. Morale would be instantly boosted and you would see results. He is not respected by anyone

    Doesn't Recommend
    Neutral Outlook
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  5.  

    Good

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Apria Healthcare full-time (more than an year)

    Pros

    National company, paid holidays-- fellow employees are nice, helpful and encouraging.

    Cons

    Health benefits are not good high deductible then 30% copay.

    Advice to ManagementAdvice

    Training program needs to be implemented the way the company wrote them.

    Recommends
    Neutral Outlook
  6.  

    Unorganized methods and no accountability for management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Chandler, AZ
    Former Employee - Anonymous Employee in Chandler, AZ

    I worked at Apria Healthcare full-time (more than 10 years)

    Pros

    competitive pay, nationwide, several departments to work from

    Cons

    to many working programs easy to make mistakes, poor training and information, schedules changed without notice or conversation, took several weeks to get time off approved. Management has a" hands off" approach.

    Advice to ManagementAdvice

    Keep staff in the "know" especially on policies and procedures that could hinder your department.

    Doesn't Recommend
    Negative Outlook
  7.  

    Lonely Place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Fresno, CA
    Former Employee - Sales Associate in Fresno, CA

    I worked at Apria Healthcare

    Pros

    Good Salary
    Flexible schedule
    benefits
    weekends off
    nice drivers

    Cons

    Upper management
    bad customer service reps

    Advice to ManagementAdvice

    Start caring about the patient

    Doesn't Recommend
  8.  

    Working to pay the bills

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Apria Healthcare full-time (more than an year)

    Pros

    Managing your own territory and planning your own day

    Cons

    Pay is not in line with the competition, doing tasks that seem to have no end, collecting paperwork, but not getting credit for work done, continuous policy and commission changes as well as turn over for employees.

    Advice to ManagementAdvice

    Get input from employees who work in the field and deal with the day to day instead of making decisions that do not align with the true work that is being done to build business. Do not continually change policies and create distrust in your employees who have worked hard to where they are currently.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Excellent pay, stressful environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Apria Healthcare full-time (more than 10 years)

    Pros

    Excellent pay, some of the most skilled coworkers in the industry

    Cons

    extremely stressful work environment, Middle and upper management does not appear to value employees. 50-60 hours a week work week to be successful

    Advice to ManagementAdvice

    More oversight is needed over management above the BM level. Management seems to run unchecked and conducts business in a most unprofessional manner.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Typical call center sweat shop where people are treated like commodities in spite of all the HR rah rah crap.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Specialist in Overland Park, KS
    Former Employee - Customer Service Specialist in Overland Park, KS

    I worked at Apria Healthcare

    Pros

    The hourly starting rate was somewhat higher than other similar jobs.

    Cons

    Management that is promoted and promulgated via the who you know system

    Advice to ManagementAdvice

    Listen to the rank and file worker and respond with a desire to honestly make it a better workplace and consequently, a better support mechanism for the customers.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 2 people found this helpful  

    Flexible schedule, nice perks, however nothing is ever good enough.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Apria Healthcare (more than 3 years)

    Pros

    Nice perks, good working environment, only see my boss once per month.

    Cons

    Growth is expected at an unrealistic rate. Middle managers are extremely removed from the field and have no clue how it "really" is. No company car, mileage is paid but Below the government rate.

    Neutral Outlook

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