Apria Healthcare Reviews

Updated July 29, 2015
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2.2
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Recommend to a friend
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Dan Starck
140 Ratings

Pros
  • good pay compared with the big L or others who are about to go out of business R (in 11 reviews)

  • A few nice people at the local branch level (in 10 reviews)

Cons
  • The customer service isn't up the level of satisfactory (in 24 reviews)

  • There is no support from upper management (in 17 reviews)

More Pros and Cons

392 Employee Reviews

Sort: Popular Rating Date
  1. Good company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Branch Supervisor in Clovis, NM
    Former Employee - Branch Supervisor in Clovis, NM

    I worked at Apria Healthcare (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great employees who really expressed a desire to help and serve people. Good support from supervisors and managers.

    Cons

    Some politics got in the way of providing customer service due to the upper management constantly putting profits over customer care.

    Advice to Management

    Get back to the role of the company to provide the best customer service and the profits will take care of themselves.


  2. It's all right

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Respiratory Therapist
    Current Employee - Respiratory Therapist

    I have been working at Apria Healthcare part-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Set my own schedule, people I work with are nice enough, supported by fellow employees

    Cons

    Building is in disrepair and smells like mildew, poor lighting, no hot water


  3. Helpful (1)

    Territory Manager Great Lakes

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Territory Sales Manager Great Lakes in Chicago, IL
    Current Employee - Territory Sales Manager Great Lakes in Chicago, IL

    I have been working at Apria Healthcare

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Excellent process for interviewing. I was kept engaged, quick replies from recruiter, tight process from beginning to end. Excellent training program for sales. As a new grad I learned a lot. Excellent culture. Good earning potential for new career starter.

    Cons

    A lot of change that is hard to sometimes keep up with.

    Advice to Management

    Pick something and stick with it


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  5. New hire

    • Career Opportunities
    • Comp & Benefits
    Current Employee - Customer Quality Specialist in Jackson, TN
    Current Employee - Customer Quality Specialist in Jackson, TN

    I have been working at Apria Healthcare full-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Everyone I have spoke with have been friendly, helpful and informative.

    Cons

    Recently hired and now in training Have not found any Cons to the business, company, and/or people.

    Advice to Management

    Keep doing what you are doing.


  6. Not Enough Training

    Former Employee - Customer Service Specialist in Littleton, CO
    Former Employee - Customer Service Specialist in Littleton, CO

    I worked at Apria Healthcare (Less than a year)

    Pros

    They pay comparatively good hourly wages.

    Cons

    They put you out on the floor after minimal training.

    Advice to Management

    More in depth training so that employees aren't left feeling like deer in the headlights.


  7. Respiratory Care Practitioner

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bakersfield, CA
    Former Employee - Anonymous Employee in Bakersfield, CA

    I worked at Apria Healthcare full-time (More than a year)

    No opinion of CEO
    No opinion of CEO

    Pros

    Worked Independently as a Respiratory Therpist

    Cons

    Human Resources was not onsite to assist with issues at the facility.


  8. Sales position review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Apria Healthcare

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Branch manager good to work with

    Cons

    Poor management and training. No work life balance and as hard as they push you to work you have to accrue vacation days. Micromanagement.


  9. Helpful (1)

    Area customer service manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Area Customer Service Manager in Foothill Ranch, CA
    Former Employee - Area Customer Service Manager in Foothill Ranch, CA

    I worked at Apria Healthcare full-time (More than a year)

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    the team you work with

    Cons

    Apria leadership has a vision but are unable to share vision with staff. If you question the undisclose vision plan then you're labeled as not being adaptable according to senior management but reality you just want to understand the plan and next steps for the company.

    Advice to Management

    A lot will be expected of you be patient and expect to work hard.


  10. Pharmacist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Clinical Staff Pharmacist in Indianapolis, IN
    Former Employee - Clinical Staff Pharmacist in Indianapolis, IN

    I worked at Apria Healthcare full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    This company had excellent customer service representatives that would go above and beyond to provide adequate clinical reinforcement for various patient groups.

    Cons

    Very unprofessional upper management who were deceptive at times, unsupportive of the clinical staff, and not patient-oriented. I believe this is what caused the high employee turnover rate.

    Advice to Management

    Provide good internal customer service in order to retain an excellent professional staff.


  11. Sales Rep

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Apria Healthcare

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Branch was a small and was low stress work environment.

    Cons

    Region management/branch manager not strong management material. Aporia showed to be reactive rather than proactive in major business decisions.

    Advice to Management

    Address leadership talent pipeline.



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