Apria Healthcare Reviews

Updated March 28, 2015
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2.3
336 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
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Dan Starck
112 Ratings

Pros
  • good pay compared with the big L or others who are about to go out of business R (in 11 reviews)

  • NONE, some really nice people to work with if they werent a part of management (in 10 reviews)

Cons
  • They are deleting its customer service staff to switch to phone button system (in 24 reviews)

  • Upper Management do not have a define path to success through operations (in 17 reviews)

More Pros and Cons

Employee Reviews

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  1. I gained knowledge, skills, experience, network connects and a passion for home healthcare.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Apria Healthcare full-time (more than 5 years)

    Pros

    The healthcare industry will never die, it simply adapts to the changing times. Apria is committed to being the best in the industry. Apria is always at the forefront of whats new in products and services related to home healthcare.

    Cons

    The healthcare industry is constantly changing. If you don't deal with change well, this is not the place for you.

    Advice to ManagementAdvice

    Travel. With any major corporation you always have your local branches and "corporate". Its rare to see "corporate" at the smaller branches. In 5 years I have only see one person from the corporate office and he was only there to conduct an audit.

    Recommends
    Positive Outlook
    Approves of CEO
  2. Rollercoaster

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Apria Healthcare

    Pros

    Flexible scheduled when needed for family/appointments

    Cons

    becoming about the bottom line and not customer needs

    Advice to ManagementAdvice

    The reason Apria is in business is because of customers; they should be recognized with care for that.

  3. Bad Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Apria Healthcare full-time (less than a year)

    Pros

    lots of overtime and no advancement

    Cons

    not enough pay and management is horrible

    Advice to ManagementAdvice

    n/a

    Doesn't Recommend
    Negative Outlook
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  5. If you are looking for a normal and peaceful job, this is the place for you

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Apria Healthcare

    Pros

    work schedule is very flexible

    Cons

    some lower level management only cares about their "pet".

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful

    Very professional company to work for at the branch level.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Apria Healthcare

    Pros

    Good pay, room for advancement

    Cons

    Way to centralized. There is too much bureaucracy within the different departments.

    Advice to ManagementAdvice

    Eliminate the call centers.

    Recommends
    Positive Outlook
    Approves of CEO
  7. Customer service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Overland Park, KS
    Former Employee - Customer Service Representative in Overland Park, KS

    I worked at Apria Healthcare full-time (more than a year)

    Pros

    Decent pay, good location, great schedule.

    Cons

    Like any other call center...too much drama.

    Recommends
  8. Overall, a positive experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Apria Healthcare full-time (more than 3 years)

    Pros

    There are a lot of experienced and dedicated people working at Apria.

    Cons

    Apria is in a very tough industry where reimbursement is under tremendous pressure which leads to consolidation of locations and the elimination of jobs.

    Advice to ManagementAdvice

    Listen closely to the field regarding feedback from both the patients and referral sources you are servicing.

    Recommends
    Negative Outlook
    Approves of CEO
  9. Great opportunity to learn about healthcare and business. Constantly changing to adapt to the changes in reimbursement.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Apria Healthcare

    Pros

    Leader in the industry, always adapting and adding new product offerings

    Cons

    Work life balance could be better. Corporate change and being owned by blackstone.

    Advice to ManagementAdvice

    Talk to your front line employees to gain insight into process change impact before rolling them out.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. Bullied Daily

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Apria Healthcare full-time (less than a year)

    Pros

    The manager was very nice and accommodating. The job seemed like a good company to work for.

    Cons

    I was constantly bullied by the lead on a daily basis.

    Advice to ManagementAdvice

    Listen to your employees

    Doesn't Recommend
    Negative Outlook
  11. 2 people found this helpful

    Could find better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Quality Specialist
    Current Employee - Customer Quality Specialist

    I have been working at Apria Healthcare

    Pros

    There are a lot of good people who work here.

    Cons

    Scheduled hours constantly changing without being asked if you want or can do that shift. Work space constantly changing, which makes it hard to get into a rhythm. Very high Attrition. Told you will be terminated because you made a mistake or you can't work the late hours you are being told is your new schedule. It's not a very nice environment to work in when you keep hearing from your colleagues and supervisors that they are afraid to loose their job. Employees have started to lash out at other employees because they afraid they won't make their quota or SLA and lose their job.

    Advice to ManagementAdvice

    Instead of threatening people why not really promote a team culture to turn this company around. "Apria Cares" shouldn't only be a slogan for the customer but for the employees as well. If the employees feel cared about then they will pass it along to the customers they are serving.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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