Apria Healthcare Reviews

Updated July 1, 2015
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2.2
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Recommend to a friend
Approve of CEO
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Dan Starck
130 Ratings

Pros
  • good pay compared with the big L or others who are about to go out of business R (in 11 reviews)

  • A few nice people at the local branch level (in 10 reviews)

Cons
  • The customer service isn't up the level of satisfactory (in 24 reviews)

  • There is no support from upper management (in 17 reviews)

More Pros and Cons

376 Employee Reviews

Sort: Popular Rating Date
  1. Helpful (1)

    Customer Quality

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Apria Healthcare full-time

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great hourly wage. Great manager. Great job security if you are great at what you do.

    Cons

    Terrible health benefits; no options. Typical corporate job with lots of changes that don't make sense. Sometimes feels like they are more concerned about getting $ than the actual patients.

    Advice to Management

    Listen to your employee's and throughout the highs and lows make your employee's feel appreciated and recognize when they do good things.


  2. Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Charleston, SC
    Current Employee - Sales Representative in Charleston, SC

    I have been working at Apria Healthcare

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Nice people, low stress, not micro managed

    Cons

    Crappy industry, low class customers, not much income potentital for the industry


  3. Customer Service Representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Overland Park, KS
    Former Employee - Customer Service Representative in Overland Park, KS

    I worked at Apria Healthcare

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Steady income, stable company, good environment

    Cons

    Poor pay, not much room for growth

    Advice to Management

    Pay people what they are worth and SEE the potential of good employees.


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  5. Working at Apria

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Tampa, FL
    Former Employee - Anonymous Employee in Tampa, FL

    I worked at Apria Healthcare (More than 10 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Working in Healthcare is a rewarding career

    Cons

    The company continues to change to keep up with competitive bidding and reimbursement cutbacks.

    Advice to Management

    Communicate frequently with employees


  6. Helpful (1)

    Average

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Financial Analyst in Overland Park, KS
    Current Employee - Senior Financial Analyst in Overland Park, KS

    I have been working at Apria Healthcare full-time (More than 5 years)

    Recommends
    Positive Outlook
    Disapproves of CEO
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    opportunity to learn a lot about healthcare. All the management I've worked with are intelligent. Work is enjoyable.

    Cons

    Several years we didn't get a raise. No cash incentive for anyone below a manager level. No willingness to offer cash incentives even if you triple or quadruple average productivity/quality. Outdated systems often times hinder employees. Many people in the IT side of the company are outright rude and disrespectful.

    Advice to Management

    Invest in your employees. Improve systems to make employees happier and more efficient.


  7. Account Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in South San Francisco, CA
    Former Employee - Account Executive in South San Francisco, CA

    I worked at Apria Healthcare

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    You will service specified hospitals as your territory giving you permitted access to contacting physicians,clinicians, and other decisionmakers.

    Cons

    Communication between operational and sales staff is difficult. Necessary equipment for patients is often backordered leaving rep bearing the brunt of customers dissatisfaction.

    Advice to Management

    Avoid hiring poorly motivated individuals.


  8. Vice President

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Apria Healthcare full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Friendly people and learning the changing healthcare market.

    Cons

    Changing world of healthcare and durable medical business.


  9. Customer Service Specialist

    Former Employee - Customer Service Specialist in Littleton, CO
    Former Employee - Customer Service Specialist in Littleton, CO

    I worked at Apria Healthcare full-time (Less than a year)

    Pros

    Competitive Pay. Adequate parking.

    Cons

    Not enough training. Extremely short handle times expected. Supervisors not happy to explain answers to question. Extremely stressful.

    Advice to Management

    Provide enough training so as to not leave employee feeling helpless in knowing how to help the patients who call in one after the other. Allow more time to help customers.


  10. Helpful (1)

    Looking back, this employer was organized and allowed for long term employment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Overland Park, KS
    Current Employee - Anonymous Employee in Overland Park, KS

    I have been working at Apria Healthcare full-time (More than 10 years)

    Negative Outlook
    Approves of CEO
    Negative Outlook
    Approves of CEO

    Pros

    Organized industry leader, I worked their for 20 years

    Cons

    recent downsizing due to competitive bidding

    Advice to Management

    none


  11. CS LEAD

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CS Lead in Foothill Ranch, CA
    Current Employee - CS Lead in Foothill Ranch, CA

    I have been working at Apria Healthcare full-time (Less than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Good management team, nice co workers

    Cons

    Change your position without notice

    Advice to Management

    i don't have an opinion about what to tell management



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