Apria Healthcare

  www.apria.com
  www.apria.com

Apria Healthcare Reviews

Updated November 24, 2014
Updated November 24, 2014
297 Reviews
2.2
297 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Dan Starck
99 Ratings

Review Highlights

Pros
  • good pay compared with the big L or others who are about to go out of business R (in 11 reviews)

  • NONE, some really nice people to work with if they werent a part of management (in 9 reviews)


Cons
  • They are deleting its customer service staff to switch to phone button system (in 23 reviews)

  • Upper Management do not have a define path to success through operations (in 16 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Ok place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sleep Central in Overland Park, KS
    Former Employee - Sleep Central in Overland Park, KS

    I worked at Apria Healthcare full-time (less than an year)

    Pros

    Pay was good that about all

    Cons

    None other then they are unorganized

    Advice to ManagementAdvice

    Unorganized

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    Was a great place to work until outsourcing

    Former Employee - Cash Lead in Raleigh, NC
    Former Employee - Cash Lead in Raleigh, NC

    I worked at Apria Healthcare full-time (more than an year)

    Pros

    The pay was in line with the work.

    Cons

    After acquisition a lot of roles were outsourced

  3.  

    Apria Healthcare is great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Apria Healthcare full-time

    Pros

    Apria offers a fair and competitive salary. Leadership is committed and engaged to develop and implement best practices for the ongoing success of the company. Its a stable place to work and it remarkably free from company politics. The employees are friendly, supportive, hard working and team oriented.

    Cons

    Healthcare deductibles have been rising.

    Advice to ManagementAdvice

    Keep up ongoing transparent communication about how the company is performing and remaining competitive as a result of the ACA.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Apria needs some work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Apria Healthcare

    Pros

    Good working environment at the local branch. Everyone has a good personality. No office drama.

    Cons

    Pay. Lack of customer service. Letting their RT's who are sick work with patients.

    Advice to ManagementAdvice

    Increase pay scale. Increase the holiday schedule. Don't worry about your six minute calls at the call center.

    Negative Outlook
    No opinion of CEO
  6.  

    Decent place to wor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Clinical Account Liaison in Portland, OR
    Former Employee - Clinical Account Liaison in Portland, OR

    I worked at Apria Healthcare full-time (more than an year)

    Pros

    Great salary with a lot of flexibility for a good work-life balance. Benefits were comparable to other companies. A lot of nice people in the office.

    Cons

    A disconnect between senior level management and patient care. Staff retention was a problem, a lot of turn over. Service side doesn't have the support to live up to the expectations of referrals and sales team.

    Neutral Outlook
    No opinion of CEO
  7.  

    Apria Healthcare as an employer has both plusses and minuses

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vice President in Lake Forest, CA
    Former Employee - Vice President in Lake Forest, CA

    I worked at Apria Healthcare full-time (more than 3 years)

    Pros

    Opportunities for advancement exist for talented people in the entry and middle management levels who are willing to work hard and contribute. Some positions offer flexibility with physical work location.

    Cons

    Very large bureaucratic organization that sometimes struggles to be nimble and responsive in the marketplace. Siloes exist in functional areas that impede progress.

    Advice to ManagementAdvice

    The DME industry is in a difficult place right now. Consider new products and alternative uses for large distribution infrastructure. Critical time to think outside of the box.

    Negative Outlook
    Approves of CEO
  8.  

    Sales representative

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Apria Healthcare full-time

    Pros

    Flexibility, set your own schedule, few ride alongs

    Cons

    Commission structure makes it hard for sales reps to get paid

    Advice to ManagementAdvice

    If sales and ops are aligned then sales starts should equal branch starts

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Quite a few loyal and tenured staff members

    Current Employee - Team Lead in Kansas City, MO
    Current Employee - Team Lead in Kansas City, MO

    I have been working at Apria Healthcare full-time (more than 10 years)

    Pros

    Excellent corporate structure and training. Very organized and professional.

    Cons

    They don't always promote from within

    Advice to ManagementAdvice

    Minimize micromanaging of daily goals as it is demotivating to staff

    Recommends
    Negative Outlook
    Approves of CEO
  10.  

    Been there 2 years now... not getting better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Svce in Plainview, NY
    Current Employee - Customer Svce in Plainview, NY

    I have been working at Apria Healthcare full-time (more than 3 years)

    Pros

    No extras outside of what they are supposed to give you, healthcare, 401k, vacation, sick, personal time.

    Cons

    Asking for double the work w/ no pay raise, just an extra day, they gave out OT, but it's now done, tensions in the office due to new mgmt., so you feel it in the air.

    Advice to ManagementAdvice

    Pay more!, you made profit this year, (We heard the 3rd qtr conference call), so don't BS about " No money!!

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  11.  

    Company troubled financially due to changes in health care industry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vice President in Lake Forest, CA
    Former Employee - Vice President in Lake Forest, CA

    I worked at Apria Healthcare full-time (more than an year)

    Pros

    Opportunity to learn exists but work load can interfere; ability to work hard and do good for others. Many smart people to work with

    Cons

    Decisions sometimes are held up due to a bottleneck at decision makers doorstep.
    Outsourcing has limited opportunities for technical growth and has made office culture difficult to navigate..

    Advice to ManagementAdvice

    Decide on new business model and move to it rapidly. Rethink outsourcing decisions.
    Management need to have more direct contact with staff -- reinforce culture and values; share strategy and direction; give more frequent updates on state of the business.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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