Apria Healthcare

  www.apria.com
  www.apria.com

Apria Healthcare Reviews

Updated December 12, 2014
Updated December 12, 2014
301 Reviews
2.2
301 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Dan Starck
100 Ratings

Review Highlights

Pros
  • good pay compared with the big L or others who are about to go out of business R (in 11 reviews)

  • NONE, some really nice people to work with if they werent a part of management (in 10 reviews)


Cons
  • They are deleting its customer service staff to switch to phone button system (in 24 reviews)

  • Upper Management do not have a define path to success through operations (in 17 reviews)

More Highlights

Employee Reviews

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  1.  

    Customer Quality Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Apria Healthcare

    Pros

    Pay is average.. co workers are nice

    Cons

    Bad management you don't deel like u can speak to your supervisor or manager. The facility I worked in was dirty stains all over the carpet high turn over there is a reason for that and mandatory overtime more often than u would want

    Doesn't Recommend
  2.  

    Profit margins in this company are being squeezed, and so are the employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Collections Representative
    Former Employee - Collections Representative

    I worked at Apria Healthcare

    Pros

    As with any company, some of the people you work with will be good people.

    Cons

    Worked here 6 years, not sure why I stayed so long. No raises as long as I can remember. No bonuses either. Pay is much lower than the rest of the industry. A promotion can take several years to happen, if at all, and I personally know people that have been demoted due to reorgs. They monitor everything you do on your computer every moment of the day. Bottom line is, the company is doing terribly financially and the employees suffer.

    Doesn't Recommend
    Negative Outlook
  3. 1 person found this helpful  

    Customer Service Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Apria Healthcare full-time

    Pros

    Absolutely none. I have not met one employee yet that likes working here. This place is awful. Never seen such an unorganized company. First chance I can get out I am.

    Cons

    Health benefits suck. The most micromanaged company. The worst company to work for. Management makes this job so stressful. Management picks on everything little thing you do or don't do. They make this job very frustrating. Training sucks because you do not get properly trained and get reprimanded when you do something when you was not trained to do it or it was never explaind to you in thr first place.

    Advice to ManagementAdvice

    When management are listening to calls for quality service. They need to pay attention to what the patients are saying. More than 95% are upset with the service from Apria.It does not seem like Apria cares about their patients.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Terrible Employer, Run, Don't Walk

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Canonsburg, PA
    Current Employee - Customer Service Representative in Canonsburg, PA

    I have been working at Apria Healthcare

    Pros

    Literally nothing. This place is actually the worst.

    Cons

    The bathrooms are filthy, the microwaves in the break room has been cleaned of its filth exactly once in 6 months. Everything is virtual, so I've seen coworkers gang up on members of management and get them in trouble just because they can. The rules don't exist until they randomly do every day, they just make up more crap and try to sell it as a "business plan."

    Advice to ManagementAdvice

    Train your people. Be more present. Don't fall for the crap and the gossip you can't witness because your office is in the middle of the country while your employees are hundreds of miles away.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Ok place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sleep Central in Overland Park, KS
    Former Employee - Sleep Central in Overland Park, KS

    I worked at Apria Healthcare full-time (less than an year)

    Pros

    Pay was good that about all

    Cons

    None other then they are unorganized

    Advice to ManagementAdvice

    Unorganized

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    Been there 2 years now... not getting better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Svce in Plainview, NY
    Current Employee - Customer Svce in Plainview, NY

    I have been working at Apria Healthcare full-time (more than 3 years)

    Pros

    No extras outside of what they are supposed to give you, healthcare, 401k, vacation, sick, personal time.

    Cons

    Asking for double the work w/ no pay raise, just an extra day, they gave out OT, but it's now done, tensions in the office due to new mgmt., so you feel it in the air.

    Advice to ManagementAdvice

    Pay more!, you made profit this year, (We heard the 3rd qtr conference call), so don't BS about " No money!!

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  8.  

    Was a great place to work until outsourcing

    Former Employee - Cash Lead in Raleigh, NC
    Former Employee - Cash Lead in Raleigh, NC

    I worked at Apria Healthcare full-time (more than an year)

    Pros

    The pay was in line with the work.

    Cons

    After acquisition a lot of roles were outsourced

  9.  

    Branch Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Branch Manager
    Former Employee - Branch Manager

    I worked at Apria Healthcare full-time (more than 10 years)

    Pros

    Salary was competitive and the company was very commited to "Compliance"

    Cons

    The most cut throat company I have ever had the misfortune to have worked for, as Upper management Truely does not value staff

    Advice to ManagementAdvice

    Too top heavy in Management

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    Company troubled financially due to changes in health care industry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vice President in Lake Forest, CA
    Former Employee - Vice President in Lake Forest, CA

    I worked at Apria Healthcare full-time (more than an year)

    Pros

    Opportunity to learn exists but work load can interfere; ability to work hard and do good for others. Many smart people to work with

    Cons

    Decisions sometimes are held up due to a bottleneck at decision makers doorstep.
    Outsourcing has limited opportunities for technical growth and has made office culture difficult to navigate..

    Advice to ManagementAdvice

    Decide on new business model and move to it rapidly. Rethink outsourcing decisions.
    Management need to have more direct contact with staff -- reinforce culture and values; share strategy and direction; give more frequent updates on state of the business.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    what ever you do, it is never enough

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Apria Healthcare full-time (more than 5 years)

    Pros

    I would recommend that you find a job elsewhere,

    Cons

    tired of a company that says, hey you are doing a great job, but you must do more, you are not doing enough.......always increasing the work load with no appreciation for its employees, no raises, just wanting more and more each day. and dont dare make mistakes, you are expected to perform with no errors. weekly assessments on your work.
    now the big brother computer system, following your every move, monitoring your every moment of the day.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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