Aquent Reviews

Updated August 2, 2015
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3.6
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Approve of CEO
Aquent Co-Founder and CEO John H. Chuang
John H. Chuang
59 Ratings

Pros
  • Plenty of work life balance time (in 18 reviews)

  • The benefits are great for salaried employees and there seem to be opportunities for learning and development if you seek them out (in 6 reviews)

Cons
  • I lost an opportunity because in the end the company that wanted to hire me full time and Aquent could not come to terms (in 5 reviews)

  • Such a high turnover that it's tough to formulate a solid business plan with team members constantly falling off (in 5 reviews)

More Pros and Cons

143 Employee Reviews

Sort: Popular Rating Date
  1. Good Company for Contracting

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Freelance Copywriter in Chicago, IL
    Former Employee - Freelance Copywriter in Chicago, IL

    I worked at Aquent

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Aquent is a good company for contracting. They spend time with their contractors and they expect a lot from them, so it's an honor to be submitted and placed by them.

    Cons

    I have no cons to mention.

    Advice to Management

    Keep up the good work. It's a good sign when you keep the same recruiters and they have relationships with the companies as well as the contractors.


  2. Never a dull moment!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Aquent full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Smart, caring people - love my co-workers + manager! I've learned a LOT on the job working here Great professional development opportunities Feels entrepreneurial - not hugely corporate All employees issued MacBook Airs Flexibility around schedule, location of work Great vacation policy + awesome Hawaii house Constantly innovating - outpacing the market

    Cons

    Lots of change - if you hate change, you won't like it here Results-driven environment - we have fun, but we work hard - slackers would hate it Technology - we adopt new technology EARLY so if you're a luddite, you'll go nuts

    Advice to Management

    Do what you can to simplify things - sometimes it gets a bit over-complicated!.


  3. Helpful (2)

    Account Director

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA

    I worked at Aquent full-time (More than 3 years)

    Recommends
    Recommends

    Pros

    Benefits, Training, Open PTO policy, Advancement Oppts, Performance Reviews, Good base, not a typical cut-throat staffing mill. Activity goals are very obtainable for both sales and recruitment positions for anyone with ambition and good work ethic. If you embrace the kitschy culture, the office environment can be really fun - eating lunch together, socials, etc. There are some great, truly nice core employees who will bend over backwards for new employees who actually work and want to learn. The Cons listed are nit-picky (yet important from a sales perspective), butoverall the PROs far outweigh the CONS.

    Cons

    Some challenges are self inflicted, but many are a product of the evolution of the contingent labor market (primarily working within MSP programs) which every staffing company is dealing with. A sales "hunter", who is very results oriented and money-motivated will eventually get frustrated because comp and corporate culture is not designed around securing new logo business. That is not necessarily the wrong corporate direction, just an observation to certain sales candidates. Aquent is a very "recruiter"-centric vs. sales-centric organization; understandably so, but Recruiters are not truly held accountable for sometimes abysmal fill ratios, and some should have been gone long ago. Granted, good recruiters are very hard to find, but the overhead paid to non-performers limits what can be paid to the talented employees - who will eventually leave or fall into the circle of mediocrity. The increased visibility, competition, and lower markup/margin of orders via MSP programs has really shone a light on this issue. Even if you consider yourself more a sales farmer vs. hunter this lack of accountability to fill the orders could annoy you. In fairness, good recruiter "bandwidth" is an issue at any staffing firm, but the repercussions of supporting that culture is probably is not sustainable and is perhaps already being addressed.

    Advice to Management

    Great job overall! Increase focus on employee performance, reduce overhead and get really focused on how Aquent will play a part in NEXT generation MSP/SOW programs.


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  5. Helpful (2)

    Excellent place to work!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Director
    Former Employee - Account Director

    I worked at Aquent full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    great work/life balance competitive salary supportive and optimistic management positive company reputation lots of freedom - mindset of "run your own business" happy employees and management

    Cons

    constant change, many of which did not seem thought out lack of team and management follow up - lots of great ideas that never came to fruition lack of set structure and expectations unenthusiastic team culture

    Advice to Management

    stick to your strategies, focus on one thing before jumping to the next idea


  6. Lack of vision

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Director
    Former Employee - Account Director

    I worked at Aquent full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    A lot of wonderful people in the non-management roles

    Cons

    Management has no vision, no strategic plan; staff treated like drones with no value; singularly focused on money

    Advice to Management

    Look to and listen to your staff - they are an invaluable resource and should be respected for their intelligence, skills!


  7. Helpful (2)

    Great People that value relationship and care for their employees

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Web Developer in Atlanta, GA
    Former Employee - Web Developer in Atlanta, GA

    I worked at Aquent

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    One of the best staffing agencies to work for. Good benefits and a great team of people. Given my previous experience working with staffing agencies, I held a very negative view. But Aquent changed it all. They care for you, for your future. And when they say they care about you, they mean it. One of my contacts brought donuts every now and then just to say hi. They give you regular salary hikes, work really hard to get you a good market rate and review your performance. Not only that, they work on a plan to upgrade your skills so you could be ahead of the curve. I wish them all the best. Great team, great people. Aquent really sets itself apart and is out there to do the good work. I would highly recommend it to anyone looking for a job in web design/development field, and to any company looking to hire quality people.

    Cons

    I cannot think of any cons working for them. As good as it gets!

    Advice to Management

    Keep up the good work!


  8. Helpful (2)

    awful managers and work place bullies

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Recruiter/Agent
    Former Employee - Recruiter/Agent

    I worked at Aquent (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    work life balance type of work

    Cons

    terrible managers massive bullying and poor behavior

    Advice to Management

    manage out poor behavior


  9. Helpful (1)

    Rudderless Management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Aquent full-time

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Ok pay. Free coffee. Some ok company parties. Some genuinely good people wandering around here. Easy work/life balance. Decent location.

    Cons

    Mandatory meetings, sweeping layoffs, poor hiring decisions, management doesn't talk to each other at all. Passionless work. Product indecision.

    Advice to Management

    Figure stuff out.


  10. Helpful (2)

    Sr Agent

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Recruiter
    Current Employee - Senior Recruiter

    I have been working at Aquent full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great (and i mean stellar) benefits. they do listen to staff and communication trickles down well. there is autonomy and self driven metrics. great overall training access and support too. great leadership

    Cons

    technology for internal systems is on eternal upgrade which is good/bad. The ongoing striving for improvement is great but you are launching into the field way too early. allow for more work at home

    Advice to Management

    Keep messaging across Aquent & Vitamin T equal. There are different standards for the different managers on different teams which causes a lot of internal challenges. Otherwise, great job!


  11. Helpful (1)

    Account Director

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Director in Los Angeles, CA
    Former Employee - Account Director in Los Angeles, CA

    I worked at Aquent (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Work life balance Education Learning Fund

    Cons

    Big disconnect between upper management and the field No communication or best practices shared between teams/departments Management not in same office as their team No client facing marketing Cloudwall



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