Aramex Reviews

Updated July 22, 2015
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3.3
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Recommend to a friend
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Hussein Hachem
2 Ratings

40 Employee Reviews

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  1. Helpful (1)

    Amazing place to work at, very professional

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Logistics Manager in New York, NY
    Former Employee - Logistics Manager in New York, NY
    Recommends
    Positive Outlook

    I worked at Aramex full-time (More than a year)

    Pros

    Great Compensation, and very professional training

    Cons

    Extremely demanding, no work life balance

    Advice to Management

    Hire more employees


  2. great experience

    Former Employee - Anonymous Employee in `Arā`ir (Jordan)
    Former Employee - Anonymous Employee in `Arā`ir (Jordan)
    Recommends
    Positive Outlook

    Pros

    wonderful experience very smart managers take good care of their employees interested in developing talent make sure that all ideas are heard and if support is needed it is given.

    Cons

    if you are in a big department, the potential to grow is low


  3. Average and blow

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Engineer in Cairo (Egypt)
    Current Employee - IT Engineer in Cairo (Egypt)
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    It's very safe place to work at regarding stability and in general they are ok with almost all employees.

    Cons

    too much work, no clear policies, too many and i mean TOO many relatives and families in the company, paying MIN wages with bad annual increase.

    Advice to Management

    stop make excuses and treat employees in good way, aramex have been making profit for 10 years in row without single drop so make employees proud not swearing at company.


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  5. Freight Coordinator

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Jeddah (Saudi Arabia)
    Current Employee - Anonymous Employee in Jeddah (Saudi Arabia)
    Approves of CEO

    Pros

    Very good company being one of the leaders in the industry

    Cons

    Very low compensation package and benefits

    Advice to Management

    provide more career development opportunities


  6. Customer service representative

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    To ehance by ability for a customer service field and satisfying the services

    Cons

    To make customer satified,customer service is doing best for your customer and satisfying without compromising rules and regulations,.

    Advice to Management

    Staff must be trainable an handling good communication internal and external


  7. I am working as a custom clearance staff

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Logistic in Dubai (United Arab Emirates)
    Current Employee - Logistic in Dubai (United Arab Emirates)
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Aramex full-time (More than 3 years)

    Pros

    The friendly behaviours of management is the main thing which i can suggest as one of the best thing i had noticed

    Cons

    Multi task is the main challenge. Also we have to do challenging works like dealing with the dubai customs and dealing big big clients shipment by communicating directly with them

    Advice to Management

    Salary


  8. worst salaries

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Account Executive in Dokki (Egypt)
    Former Employee - Customer Account Executive in Dokki (Egypt)

    I worked at Aramex full-time (More than a year)

    Pros

    diversity, casual, flexi hours, a good field for learning

    Cons

    complaints handling, customer relationship, handling shipments

    Advice to Management

    this place needs a better HR team


  9. Helpful (1)

    Ups & down

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dubai (United Arab Emirates)
    Former Employee - Anonymous Employee in Dubai (United Arab Emirates)
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Aramex full-time (More than 10 years)

    Pros

    It was a very challenging environment. You have to evolve everyday & learn the tricks of the trade by yourself. Its like you are dropped in the middle of the ocean & told to swim to the shore. Its a tough job but in the end you come out as a brave swimmer. You get to learn a lot. Very tolerant with freshers. Its a perfect for a start up of your career. Work is not balanced well as most of them are overloaded then what should be. Aramex believes in squeezing the last drop out of you. Promotions till 2007 was based on performance wise. It was a very healthy environment. Open door policy.

    Cons

    Now its become a very biased culture from 2008 its about either you are an arab or connected to someone in the top or you go to be a beautiful looking woman who never says know for getting a promotion. The motto is he is doing a good job why to promote him & lose the productivity or revenue he is generating. The culture after the change in the management has been very demotivating. Open doors policy is thrown to the trash. You either dont voice your opinion or if you do start circulating your cv as very soon you will be out of job. There is managers promoted to departments who do not even know how to spell the main product or service being provided by that dept. It is a very biased culture.

    Advice to Management

    Bring back open door policy. Be transparent with promotions. Stop giving under table increments to the favored employees only. Give out equal opportunities to all regardless of the nationalities or culture or gender. Be a Fair employer who is concerned about his employees to gain more loyalty & Increase your productivity & revenue as well. Fadi Ghandour & the new ceo Hussein Hachem is not even aware of how the employees currently are being dealt with in the lower levels.


  10. It team leader

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Facilities.... ..,,...v. ... ............ .

    Cons

    Handling cases non it issues.........

    Advice to Management

    Nothing


  11. Handling the Total accounts with a Regional Responsibility of South India

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Finance Manager in Bangalore (India)
    Former Employee - Finance Manager in Bangalore (India)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Aramex full-time (More than 10 years)

    Pros

    Challenges, Top Management Support, Salary Package, Team work,

    Cons

    Management strategy towards salaries, Recognition

    Advice to Management

    Recognize Hard/Smart workers and their contribution to growth.



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