Arbella Insurance Reviews

Updated June 25, 2015
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3.3
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John F. Donohue
17 Ratings

26 Employee Reviews

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  1. Pleased with work quality

    Current Employee - Anonymous Employee in Quincy, MA
    Current Employee - Anonymous Employee in Quincy, MA

    I have been working at Arbella Insurance full-time (More than a year)

    Pros

    New to the company, did not know what to expect. Everyone is super nice and helpful and really ease you in. Very relaxed environment but at the same time employees do get a lot of quality work done.

    Cons

    Haven't seen to many downsides at the moment. Typical corporate environment but honestly the people make the day worth while.


  2. Can't wait to build my career here

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Adjuster in Wakefield, MA
    Current Employee - Claims Adjuster in Wakefield, MA

    I have been working at Arbella Insurance full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Personable coworkers, employees come first, give back to the community, provide all necessary materials (training/orientation/attentive team managers/supervisors)

    Cons

    Wish every office had a gym/fitness center/nutritional help.

    Advice to Management

    Keep up the great work.


  3. Laid back culture.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Arbella Insurance

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flex work life balance

    Cons

    Salary is low. I made more 10 years ago without a college education


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Great company

    Current Employee - Customer Service Representative in Quincy, MA
    Current Employee - Customer Service Representative in Quincy, MA

    I have been working at Arbella Insurance (More than 3 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great hours, people, benefits and company is always doing something for local charities

    Cons

    Can't think of any cons


  6. A Temporary Placeholder - Not for the Ambitious

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Concerned Employee in Quincy, MA
    Former Employee - Concerned Employee in Quincy, MA

    I worked at Arbella Insurance full-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good location if you are on the South Shore. All of the reviews has some elements of truth. Excellent work life balance, the parking lot is practically empty at 5PM. Most of the employees are great. Salaries for non exempt staff is competitive with the market. Non exempt salaries needs serious improvement. Not a competitive environment, the culture is extremely layback, maybe to layback. Definitely not stressful, more of a country club. Perfect company is you are contemplating your next career and want a paycheck while you search for opportunities . Great for a career change if you are seeking little responsibilities. Perfect MOMMY job!

    Cons

    The company is very focus on community involvement, which is admirable. At times in my opinion I think more focus should be place on running a profitable business. Technology investment needs to be a priority. Company behind the times where technology is concerned. Need to increase IT budget and hire skilled IT professionals to help bring the company to the 21st century. Promotions are based on who you know and who likes you, not necessarily skills. Most of the home grown leaders, would not hold these positions at other companies. Tenured employees will tell you they are there because they don't have the skills or education to go elsewhere. Would not recommend to someone seeking career advancement, only if it is a Senior Level position where change can occur.

    Advice to Management

    Hire and promote based on skills and stop with all the favors because of who you know. Treat all employees fairly. Create and foster a professional work environment.


  7. awesome

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Management in Quincy, MA
    Current Employee - Senior Management in Quincy, MA

    I have been working at Arbella Insurance full-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The employees, committment to community involvement- the most generous employees and company ever, CEO Cares. There are number of activities that employees can get involved in which is a great way to meet people. Its a nice culture

    Cons

    Employee Development is important to the company but because we are relatively small, there aren't always promotions. Other reviewers have complained about this but the average tenure of an employee is just over 10 years. No company is perfect but we try.

    Advice to Management

    Employees need to be open but management does as well. Don't be afraid to ask employees for feedback. Things can only improve if you do. Also, one on one meetings with managers are important. Don't skip them.


  8. insurance adjuster

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Arbella Insurance

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    the pay range was good

    Cons

    the amount of work you had on your diary was too heavy.


  9. CSR

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Quincy, MA
    Former Employee - Customer Service Representative in Quincy, MA

    I worked at Arbella Insurance full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    the people are its best asset, office culture, good vacation time,

    Cons

    low pay, the same people advancing, managers don't have a clue,

    Advice to Management

    be consistent,


  10. Great people outside of the politics

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Arbella Insurance (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Great people Great Customers and agents

    Cons

    The Management The Management The Management

    Advice to Management

    Remove the political circle and the kiss ups with no views of their own.


  11. Evil management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Arbella Insurance (More than 8 years)

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Benefits/pay not bad. Coworkers are nice.

    Cons

    There are some evil managers at Arbella -- they talk freely and negatively about employees to other employees (thinking people don't talk among themselves?!) and are threatened by anyone who has the audacity to assert themselves. However, these same managers have somehow sucked up enough to apparently be in the good graces of senior management, because they are still there. Also, Arbella has a history of drumming out employees nearing retirement, no matter how many years of service. I'm not sure how they've managed to get away with that.

    Advice to Management

    What happened?! This was once a great company that is now sinking to the bottom. You seem to be trying to address some of the problems but without honestly assessing your middle managers and addressing their impact on the organization and employees, nothing will change.



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