Arbitron Reviews

Updated August 30, 2014
Updated August 30, 2014
90 Reviews
3.3
90 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Arbitron President, CEO, and Director William T. (Bill) Kerr
William T. (Bill) Kerr
40 Ratings

Review Highlights

Pros
  • Empowered work-style and environment which ensures work life balance (in 9 reviews)

  • People, location, flexible work schedules, ability to work from home (in 6 reviews)


Cons
  • After everything was changed to Nielsen you no longer felt like an employee (in 5 reviews)

  • Weak middle management who cannot say no to upper management (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    My experience at Arbitron was awesome

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Research Associate  in  Columbia, MD
    Former Employee - Research Associate in Columbia, MD

    I worked at Arbitron part-time for more than a year

    Pros

    This company has decent benefits.

    Cons

    Make sure you are on time!!!

    Advice to ManagementAdvice

    Continue to keep up the good work!!!

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    I held a few titles at Arbitron including Senior Workforce Planning Analyst, Senior Survey Supervisor and Training.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Workforce Planning Analyst  in  Dallas, TX
    Former Employee - Senior Workforce Planning Analyst in Dallas, TX

    I worked at Arbitron full-time for more than 5 years

    Pros

    The company values were excellent. I was able to promote quickly through my tenure at Arbitron.

    Cons

    It no longer exists - it's now Neilsen. I have no opinion of Neilsen since I have not worked directly for them.

    Advice to ManagementAdvice

    Treat people the way you would like to be treated.

    Recommends
    Approves of CEO
  3.  

    Silos R Us

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Contractor  in  Columbia, MD
    Former Employee - Contractor in Columbia, MD

    I worked at Arbitron as a contractor for more than a year

    Pros

    The work was interesting and some of the people where great.

    Cons

    Arbitron had acquired other product and companies over the years, including many of their competitors. They *WERE* the 600 lb gorilla. Being at the top of the heap is nice, but I never sensed any urgent pressure to change or improve. The products were heavily "siloed" with little product empires scattered around. I've worked at other companies where management frequently reminded everyone where the company stood in relation to the competition and the consequences for a product not being "first to market". Arbitron, on the other hand, had lots of creative, intelligent, driven people who didn't have a common threat. Imagine a zoo with hundreds of hungry lions all together. Any prey is quicky chased down and devoured. Arbitron management didn't feed their lions, so they occasionally turned on each other. Not a pretty sight.

    Advice to ManagementAdvice

    N/A. No experience with Nielsen.

    Doesn't Recommend
    No opinion of CEO
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  5.  

    Caught up in the Past

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Arbitron

    Pros

    Great Place to work in the Informart Building, comfortable work enviorment and Great Pay

    Cons

    Poor training and lack of management response to issues. Supervisors complete the work as prescribed in the handbook however without adequate HR in house site managers does not support front line supervisors.

    Advice to ManagementAdvice

    Get a level of consistancy

    Recommends
    Negative Outlook
    Approves of CEO
  6.  

    I love this company! great place to work. I had a lot of fun!

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Arbitron

    Pros

    the company is located in New York city and Columbia Maryland. I love the locations. Easy for me to commute. Nice people in the company. good pay!

    Cons

    well, first of all, Arbitron was bought by Nielsen. I unfortunately departed Arbitron as my contracted ended. I wish I could witness more of the two companies' integration.

  7.  

    Great company that knew how to take care of its people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Panel Relations Specialist  in  Columbia, MD
    Current Employee - Panel Relations Specialist in Columbia, MD

    I have been working at Arbitron full-time for more than 5 years

    Pros

    Most flexible company that I've worked for, ever! Arbitron fostered a family atmosphere.

    Cons

    Politics were deep seated and you had to jump through hoops to get ahead.

    Advice to ManagementAdvice

    A sad day when the company was sold. There's nothing remaining that hints of this once great company but a few hundred angry staff.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  8.  

    Great Place to Work unfortunately it doesn't exist anymore

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Systems Analyst  in  Columbia, MD
    Former Employee - Senior Systems Analyst in Columbia, MD

    I worked at Arbitron full-time for more than 3 years

    Pros

    Nielsen went in and took the technology and decimated the employees. Nielsen is not a company I would work for! By the end of this year the estimate there will be 100 employees left in Columbia.

    Cons

    It's Nielsen Audio Now!! They don't care about their employees or the quality of the product they put out. Arbitron was a great company until it was purchased by Nielsen and it ceased to exist on 9/30/2013. Arbitron was a company that cared about quality and the employees!!

    Advice to ManagementAdvice

    It's too late they sold us down the river without a paddle.

  9.  

    Arbitron was a great place to work.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Arbitron full-time for more than 10 years

    Pros

    Worked there for a number of years. In general, it seemed they really cared for it's people. I loved the crew that worked with and worked with a fantastic manager. I was provided many opportunities and really progressed my career.

    Cons

    Well, first of all. Arbitron was bought by Nielsen. I unfortunately was one of the many layoffs after the sale completed. Didn't much care for the the Nielsen way of doing things. Arbitron had integrity.

    Advice to ManagementAdvice

    what can I say? The ones that were retained.....hang in there!

    Negative Outlook
    Approves of CEO
  10.  

    Arbitron was Great, Nielsen not so Much

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Membership Representative  in  Columbia, MD
    Former Employee - Membership Representative in Columbia, MD

    I worked at Arbitron full-time for more than 3 years

    Pros

    Arbitron was an amazing place to work. The field staff worked as a team and supported each other. Most of the supervisors were helpful and supportive. Employees were listened to and things were changed when better ways to do things were recommended. Employees were happy to come to work.

    Cons

    Nielsen acquired Arbitron in September 2013 and laid off all fo the field staff on a conference call. Communication seriously lacked as we were transitioned to COBRA and other benefits. Nielsen treated us as though we are an expendable commodity. Fired us all to hire people at 1/3 the pay.

    Advice to ManagementAdvice

    You get what you pay for, Nielsen!

    Doesn't Recommend
    Disapproves of CEO
  11.  

    Was a great company to work for!

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Arbitron full-time for more than 3 years

    Pros

    Good pay and working conditions, improved organization, now acquired by Nielsen.

    Cons

    Different location now and Nielsen has bought it out, not that that is a "con" as such, but Arbitron no longer exists as such doing independent radio and television research.

    Recommends

Arbitron Photos

parking lot and front entrance of Arbitron building
Arbitron Building circa 2012
Arbitron India Library - I am not in this photo :)
Arbitron headquarters building

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