Arbitron Reviews

Updated June 6, 2015
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3.2
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Recommend to a friend
Approve of CEO
Arbitron President, CEO, and Director William T. (Bill) Kerr
William T. (Bill) Kerr
43 Ratings

Pros
  • Good work/life balance, stable company (in 9 reviews)

  • Allowed work from home when needed (in 6 reviews)

Cons
  • It no longer exists - it's now Neilsen (in 5 reviews)

  • Weak middle management who cannot say no to upper management (in 4 reviews)

More Pros and Cons

94 Employee Reviews

Sort: Popular Rating Date
  1. Panel Relation Specialist (PRS)

    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Arbitron full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great co-workers, good schedule/hours, great incentive and bonuses that spiked your total annual income and good health benefits.

    Cons

    The company was sold to Nielsen were they pay significantly less and benefits are not great


  2. Was a great company until Nielsen took over

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Arbitron part-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The work was tough but Arbitron cared about the call center employees and gave a lot of incentives.

    Cons

    Under Nielsen, management belittled the call center employees and then closed the call center.

    Advice to Management

    Management should value the people that sustain the company


  3. Was a great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Arbitron

    Recommends
    Negative Outlook
    Recommends
    Negative Outlook

    Pros

    Benefits - health insurance was great, many events during year for employee engagement

    Cons

    Salary - could be higher for a public company, but many were on bonuses which balanced lower salary


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  5. good company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Specialist in Columbia, MD
    Former Employee - Specialist in Columbia, MD

    I worked at Arbitron full-time (Less than a year)

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    A fun place with great people.
    Everyone is really nice.
    Lots of free coffee.
    Small cafe with snacks and small meals if you forgot your lunch.

    Cons

    Work was a little dull and monotonous.
    Not a large company, but definitely has the corporate mentality...aka meetings, meetings and more meetings.


  6. Overall a good experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in Columbia, MD
    Former Employee - Analyst in Columbia, MD

    I worked at Arbitron

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Regular communication from senior management. Most employees were team players. Great work-life balance. Very good peer recognition program. Benefits were good. Company social events were always enjoyable.

    Cons

    A few managers were focused on protecting their fiefdoms instead of playing ball. Arbitron University, which was a great learning opportunity, was discontinued.

    Advice to Management

    Knowing what you know now, would you have sold the company to Nielsen?


  7. Was a fantastic place to work.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Arbitron

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great people/coworkers. Good work environment.

    Cons

    Limited opportunities for advancement. There was a rotating door of managers.


  8. Good

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Arbitron

    Pros

    Nice company but sold out. Flexible hours

    Cons

    need to get more opputtunities

    Advice to Management

    NA


  9. Good compensation for the position.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Research Associate in Columbia, MD
    Former Employee - Research Associate in Columbia, MD

    I worked at Arbitron part-time (More than a year)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Great pay and incentives. Options to make extra money. Good working environment.

    Cons

    Can get burnt out. Needs more possible opportunities to grow into another position.

    Advice to Management

    Being less rigid and making the environment fun with good energy helps drive positive results. Incentives help a great deal too!


  10. I held a few titles at Arbitron including Senior Workforce Planning Analyst, Senior Survey Supervisor and Training.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Workforce Planning Analyst in Dallas, TX
    Former Employee - Senior Workforce Planning Analyst in Dallas, TX

    I worked at Arbitron full-time (More than 5 years)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    The company values were excellent. I was able to promote quickly through my tenure at Arbitron.

    Cons

    It no longer exists - it's now Neilsen. I have no opinion of Neilsen since I have not worked directly for them.

    Advice to Management

    Treat people the way you would like to be treated.


  11. Caught up in the Past

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Arbitron

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Great Place to work in the Informart Building, comfortable work enviorment and Great Pay

    Cons

    Poor training and lack of management response to issues. Supervisors complete the work as prescribed in the handbook however without adequate HR in house site managers does not support front line supervisors.

    Advice to Management

    Get a level of consistancy



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