Arbitron Reviews

Updated August 30, 2015
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3.3
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Recommend to a friend
Approve of CEO
Arbitron President, CEO, and Director William T. (Bill) Kerr
William T. (Bill) Kerr
45 Ratings

Pros
  • Good work/life balance, stable company (in 9 reviews)

  • Allowed work from home when needed (in 6 reviews)

Cons
  • It no longer exists - it's now Neilsen (in 5 reviews)

  • Weak middle management who cannot say no to upper management (in 4 reviews)

More Pros and Cons

96 Employee Reviews

Sort: Popular Rating Date
  1. Great Company Great Management

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Columbia, MD
    Current Employee - Anonymous Employee in Columbia, MD
    Recommends
    No opinion of CEO

    Pros

    Great company great people and benefits

    Cons

    Honestly not sure. Its a good company. In life you have ups and downs. I dont like the new bonus structure but its not bad and it makes sense.

    Advice to Management

    I honestly really like the management at arbitron. They have an open door policy and answer your questions even when they are not directly related to the task at hand but still relevant.


  2. Great place to work if you are focused on details and resourceful

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Columbia, MD
    Former Employee - Anonymous Employee in Columbia, MD
    Recommends
    No opinion of CEO

    Pros

    Benefits are very good. Management for the most part is supportive and understanding. Product is something to be proud of. Honesty and integrity are values that are reinforced.

    Cons

    Business model is constantly being tweaked and resources are being shifted. Some parts of the organization are in 2010 while others are stuck in the 1960s. If you do not have industry experience do not expect anyone to have time to bring you up to speed.

    Advice to Management

    Keep upholding honesty and integrity, these values make a difference in wanting to give your best. Freezing pay raises, cutting employess, and not providing career advancement opportunities is eventually going to have crippling returns on cultivating the next level of industry stalwarts.


  3. Great place to work

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Research Associate in Columbia, MD
    Current Employee - Research Associate in Columbia, MD
    Recommends

    Pros

    Great part time pay with benefits. pretty simple job.

    Cons

    lack of communication and lack of respect

    Advice to Management

    stop treating the RA's like numbers


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. The last of the great, small caring American Research companies

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Arbitron full-time (More than 8 years)

    Pros

    Smart People with good ideas

    Cons

    small and not a quick to market as necessary.

    Advice to Management

    enjoy the ride


  6. You rate with us

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Principal Computer Operator - Associate Technical Support Technician in Columbia, MD
    Former Employee - Principal Computer Operator - Associate Technical Support Technician in Columbia, MD
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Arbitron full-time (More than 10 years)

    Pros

    Appreciates employees Unlimited opportunities for advancement Family oriented enviroment

    Cons

    No downside to working for this company

    Advice to Management

    Should never had let Nielsen merger succeed


  7. Loved Arbitron. Not Nielsen.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Arbitron full-time (More than 8 years)

    Pros

    Arbitron WAS a great company. They set up employee outings and team building exercises. Benefits were out of this world. 401k and profit share was good. Moral was usually high and everyone at Arbitron treated one another like family. All of my star ratings and approval for the CEO are all for Arbitron.

    Cons

    Once the "merger" began with Nielsen everything went down hill. People became distant and secretive. You never knew what was going to happen next. Although the Nielsen staff ensured that everyone would be kept in the lope with all the changes that would be happening within the company; things seemed to pan out a little different. When the day came for layoffs to happen you were basically treated like a contestant on American Idol. You were taken into a room and told whether you were staying or going and never given a reason for why you were one of the 600 let go. After everything was changed to Nielsen you no longer felt like an employee. But rather just another "associate."


  8. My experience at Arbitron was awesome

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Research Associate in Columbia, MD
    Former Employee - Research Associate in Columbia, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Arbitron part-time (More than a year)

    Pros

    This company has decent benefits.

    Cons

    Make sure you are on time!!!

    Advice to Management

    Continue to keep up the good work!!!


  9. Panel Relation Specialist (PRS)

    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Arbitron full-time

    Pros

    Great co-workers, good schedule/hours, great incentive and bonuses that spiked your total annual income and good health benefits.

    Cons

    The company was sold to Nielsen were they pay significantly less and benefits are not great


  10. Love this place! Lots of happy employees!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager
    Current Employee - Account Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Arbitron full-time

    Pros

    Great benefits including some over and aboves like contribution to dependent care account Great work / life balance (for real) Tons have people have been at the company for 10+ years Lots of very happy employees that will tell you so Lots of dignity and respect for people here

    Cons

    Nothing that isn't at every company...you just have to have some patience to work through a variety of systems and departments to get certain answers and resolution to issues Lots of different (and great) products to learn, but plenty of people like those sorts of challenges

    Advice to Management

    What you're doing seems to be working on many levels -- keep doing what you're doing


  11. Great company and industry to be with

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cochin (India)
    Current Employee - Anonymous Employee in Cochin (India)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Arbitron full-time (More than 3 years)

    Pros

    Empowered work-style and environment which ensures work life balance Do not feel hierarchy / differential treatment when ideas / thoughts are being discussed

    Cons

    Industry segment is being different - branding efforts will take longer to succeed

    Advice to Management

    Good to see the efforts to put the technology and patents to Global use - Keep up the good work



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