Arbitron

  www.arbitron.com
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Arbitron Reviews

Updated July 27, 2014
Updated July 27, 2014
89 Reviews

3.3
89 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Arbitron President, CEO, and Director William T. (Bill) Kerr
William T. (Bill) Kerr
39 Ratings

Review Highlights

Pros
  • Empowered work-style and environment which ensures work life balance (in 9 reviews)

  • People, location, flexible work schedules, ability to work from home (in 6 reviews)


Cons
  • Weak middle management who cannot say no to upper management (in 4 reviews)

  • After everything was changed to Nielsen you no longer felt like an employee (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Arbitron was palpable. Nielsen is terrible.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    It was easy to build relationships with people from many different departments. Nielsen, however, is an enormous hierarchy of bureaucrats and "towers" (literally - that's what they call them).

    Cons

    Everything about the acquisition was a nightmare of cover-ups, tip-toeing... even had one person tell us to stop asking questions. I was told that hanging on with Nielsen would afford me wonderful opportunities because it is such a large organization. Despite practically begging for additional work and opportunities, they've left me pigeon-holed, and they demoted me in the process.

    Advice to ManagementAdvice

    No point in providing advice. Those who were retained are too scared to do anything and those who have been Nielsen all along won't listen.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Arbitron was the best....Nielsen? Not so much

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Panel Relation Specialist  in  Columbia, MD
    Former Employee - Panel Relation Specialist in Columbia, MD

    Pros

    It was the best company to work for but then Nielsen took over and it went to hell in a handbasket.

    Cons

    Call Centers in Arlington and Tampa manned by amateurs who were arrogant at best and obviously poorly trained. Since dissolve of Arbitron overall quality has got to have gone down

    Advice to ManagementAdvice

    See above

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  3.  

    Arbitron was amazing with room to grow, Nielsen is stagnant and low on diversity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Columbia, MD
    Former Employee - Anonymous Employee in Columbia, MD

    Pros

    Arbitron was an overall good corporation with good benefits. Depending on the department, management was very inclusive and open to their staff. Other departments micromanaged too much causing a 'click' atmosphere leading to promotions with their friends only, even when those friends performed way below standard.

    Cons

    No fault to Nielsen for being extremely rigged. You have to be stern to fire 500 people, but the 'who' in structural changes baffled me. Minority inclusion was non existent in upper management promotions and staff that better fit for kept positions were over looked for "friends."

    Advice to ManagementAdvice

    Groupthink and lack of diversity hurts your process. Don't promote people who look like you when they are one of your worst options.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Arbitron was great, Nielsen NOT

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Arbitron was a great place to work with GREAT benefits, decent raises and decent rewards.

    Cons

    On 9/30/13, Arbitron was acquired by Nielsen, and on 11/14/13, 500 Arbitron employees were cut. So there isn't much good that I can say about Nielsen.

    Advice to ManagementAdvice

    How they are going to do business in the future is who knows.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Arbitron was Great---Nielsen Not So Much

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Field Operations  in  Columbia, MD
    Former Employee - Field Operations in Columbia, MD

    Pros

    Arbitron was a wonderful place to work that valued its employees and invested in quality employees. Salaries and bonuses were appropriate to experience levels and experienced professionals that Arbitron had. Lots of support and encouragement. Amazing team of people to work with.

    Cons

    Sold out to Nielsen and within 44 days of the acquisition, the organization was destroyed. Not sure how they are doing the ratings or meeting any accredidation standards as the organization is half of what it used to be and those that have been brought in as replacements do not measure up to Arbitron's standards.

    Advice to ManagementAdvice

    You get what you pay for---if you want high turnover, a lack of work ethic, incompetence and unhappy employees, you are doing just what you need to do. Those that you chose to keep are snakes---beware as they will bite you too!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    ARBISITION

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    The people who rowed the boat right up to the end and over the proverbial career cliff. They are professionals.

    Cons

    Executives who sold out to Nielsen. Thanks, Steve, Bill and Sean and Board of Directors!

    Advice to ManagementAdvice

    SYNERGY - "At the end of the game, pawns and kings go back into the same box." Italian Proverb

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Bad managers and Worse ideas

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Test Specialist  in  Cochin (India)
    Current Employee - Senior Test Specialist in Cochin (India)

    Pros

    1) Unlimited facebook access/youtube access/any site
    2) indoor games

    Cons

    1) Bad management and pathetic management criteria
    2) Newcomers are not encouraged and are taken advantage of in terms of service and salary
    3) Hectic projects are undertaken without ample foresight and scheduling and employees are pressurized to work overtime including huge overlap on US timings

    Advice to ManagementAdvice

    Kindly be realistic in giving hikes and regarding employee retention. Unlimited facebook is good for teenage kids not for retaining working professionals who have ample responsibilities.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Worst Experience in a product company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Specialist  in  Cochin (India)
    Current Employee - Senior Specialist in Cochin (India)

    Pros

    Team members are good..office infrastructure

    Cons

    No technical competent projects, No Long Term Onsite, HR

    Advice to ManagementAdvice

    Improve HR policies, provide long term onsite, be more employee friendly in real than in words

    Doesn't Recommend
    Negative Outlook
  10.  

    Well on the road to perdition

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Used to be a leader - not a follower.

    Cons

    The multi media landscape is spinning at a faster rate than the company can keep up with.
    Propriatory technology and patented hardware is wasted on the wrong direction. When PPM was launched, the opportunity for global expansion and world wide dominance was theirs for the taking.
    Poor executive and middle management will continue to drown employee's optimism. A cavalier attitude to after hours support where family commitments are frowned upon upto and including termination of employment.

    Advice to ManagementAdvice

    Lets get back to basics and start valuing the very people who keep the company afloat. It's not to late to move off life support.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Had its good years, but continues to go downhill.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Flexible hours
    Compensation and benefits
    Location
    Good, team oriented co-workers (mostly)

    Cons

    Very poor exec/mgt style that continues to ignore mistakes, blame the fall-out on their hard-working employees and take away incentive. Mgt. is very closed-door and hierarchical and quite arrogant about it. Best analogy is that they're stuck in the fifties, when everything (and everyone) stayed in the closet and nothing was shared or spoken of. That's how mgt. operates.

    Advice to ManagementAdvice

    Look in the mirror and get honest and correct your bad decisions; people will appreciate it and that's how good companies last and retain good employees.

    Doesn't Recommend
    Disapproves of CEO

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