Arbitron
3.2 of 5 76 reviews
www.arbitron.com Columbia, MD 1000 to 5000 Employees

Arbitron Reviews

Updated Mar 28, 2014
All Employees Current Employees Only

3.2 76 reviews

                             

61% Approve of the CEO

Arbitron President, CEO, and Director William T. (Bill) Kerr

William T. (Bill) Kerr

(33 ratings)

56% of employees recommend this company to a friend
76 Employee Reviews
in

Review Highlights

Pros:
  • "Empowered work-style and environment which ensures work life balance"
    in 8 reviews
  • "People, location, flexible work schedules, ability to work from home"
    in 5 reviews
Cons:
  • "Weak middle management who cannot say no to upper management"
    in 4 reviews
  • "Lack of transparency from upper management"
    in 4 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Great company to work for

Membership Representative (Current Employee)

I have been working at Arbitron full-time

ProsGood family type atmosphere. Lots of long term employees.

ConsLower level positions can be a bit rigid in an effort to ensure that the information being sold to customers is accurate and reliable. Future of company now uncertain due to acquisition by Nielsen

Yes, I would recommend this company to a friend

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  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

 

No Job has ever been a complete waste of time. I learn everywhere I go so I have learned lots from here. Good and Bad

Anonymous Employee (Current Employee)

I have been working at Arbitron full-time for more than 5 years

ProsTeam spirit,Warm active competing for the best job done each month, numerous breakfast treats, and Pizza surprises. lots of great bonuses.

Consweak confused unorganized management. Ofcourse being required by another company didn't help strengthen the communication. horrible leadership, major layoffs

Advice to Senior Managementsee above

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Great job until Nielsen purchased.

Anonymous Employee (Former Employee)
Columbia, MD

I worked at Arbitron full-time

ProsArbitron was very flexible re hours, good benefits and competitive pay.

ConsIT management micromanaged their staff.
After Nielsen purchased the company, the corporate culture changed - for the worse. It was nice working for Arbitron while it lasted.

Advice to Senior ManagementLet your staff work independently.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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  • No Opinion of CEO

 

Unorganized - going through change

Senior Project Analyst (Former Employee)
Columbia, MD

I worked at Arbitron full-time for more than a year

ProsGood employee benefits such as healthcare and dental. Free breast pump for expectant mothers.

ConsWorking with offshore IT team
Weak middle management who cannot say no to upper management
Long hours

Advice to Senior ManagementDecide if you are an agile shop or waterfall. You cant have short IT cycles and expect the documentation and heavy process.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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  • Culture & Values
         
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challenging

Research Associate (Former Employee)
Dallas, TX

I worked at Arbitron part-time for more than a year

ProsThe reason to work here is because this group of people are all about Integrity Honesty Team progression and costumer satisfaction. The staff was very inviting & I immediately felt like this is were I belonged

ConsChallenging myself to be better

Advice to Senior ManagementI am open to any training needed to become better at the job and the opportunity to have a voice.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Great company before Nielsen takeover

Anonymous Employee (Former Employee)

I worked at Arbitron full-time

ProsFlexibility, although dependent on manager, was very good.

ConsMicro managing of IT management

Advice to Senior ManagementDon't micro manage your managers. Listen to input from your staff.

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  • Culture & Values
         
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  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

easy going

Customer Representative (Former Employee)
Dallas, TX

I worked at Arbitron full-time for less than a year

Prosgreat pay also it was located in of the best locations in dfw,

Constemporary assignment.
hire many agents and in a few weeks would lay off the same agents

Advice to Senior Managementnone

Yes, I would recommend this company to a friend

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  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

 

My experience at Arbitron was pleasant and my coworkers were great, although management was a bit deceptive.

Panel Relations Specialist (Current Employee)
Columbia, MD

I have been working at Arbitron full-time

ProsSalary and benefits, opportunity for monthly bonuses, comradery with co workers

ConsLack of transparency from upper management. Micro management. Favoritism and preferential treatment

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Loved Arbitron. Not Nielsen.

Anonymous Employee (Former Employee)

I worked at Arbitron full-time for more than 8 years

ProsArbitron WAS a great company. They set up employee outings and team building exercises. Benefits were out of this world. 401k and profit share was good.
Moral was usually high and everyone at Arbitron treated one another like family.

All of my star ratings and approval for the CEO are all for Arbitron.

ConsOnce the "merger" began with Nielsen everything went down hill. People became distant and secretive. You never knew what was going to happen next. Although the Nielsen staff ensured that everyone would be kept in the lope with all the changes that would be happening within the company; things seemed to pan out a little different.

When the day came for layoffs to happen you were basically treated like a contestant on American Idol. You were taken into a room and told whether you were staying or going and never given a reason for why you were one of the 600 let go.

After everything was changed to Nielsen you no longer felt like an employee. But rather just another "associate."

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         

 

Arbitron was a great company to work for.

Client Services (Former Employee)
New York, NY

I worked at Arbitron full-time for more than 10 years

ProsArbitron was a great company to work for. Benefits were great and people were wonderful.

ConsOnce Arbitron was acquired by Nielsen in 2013. The Nielsen environment is so so different. A lot of fear of down sizing.

Advice to Senior ManagementAppreciate the people you have.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Glassdoor is your free inside look at Arbitron reviews and ratings — including employee satisfaction and approval rating for Arbitron CEO William T. (Bill) Kerr. All 76 reviews posted anonymously by Arbitron employees.