Arbitron Reviews

Updated August 30, 2014
Updated August 30, 2014
89 Reviews
3.3
89 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Arbitron President, CEO, and Director William T. (Bill) Kerr
William T. (Bill) Kerr
40 Ratings

Review Highlights

Pros
  • Empowered work-style and environment which ensures work life balance (in 9 reviews)

  • People, location, flexible work schedules, ability to work from home (in 6 reviews)


Cons
  • After everything was changed to Nielsen you no longer felt like an employee (in 5 reviews)

  • Weak middle management who cannot say no to upper management (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Arbitron was great, Nielsen NOT

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Arbitron full-time

    Pros

    Arbitron was a great place to work with GREAT benefits, decent raises and decent rewards.

    Cons

    On 9/30/13, Arbitron was acquired by Nielsen, and on 11/14/13, 500 Arbitron employees were cut. So there isn't much good that I can say about Nielsen.

    Advice to ManagementAdvice

    How they are going to do business in the future is who knows.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Arbitron was Great---Nielsen Not So Much

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Field Operations in Columbia, MD
    Former Employee - Field Operations in Columbia, MD

    I worked at Arbitron full-time (more than 3 years)

    Pros

    Arbitron was a wonderful place to work that valued its employees and invested in quality employees. Salaries and bonuses were appropriate to experience levels and experienced professionals that Arbitron had. Lots of support and encouragement. Amazing team of people to work with.

    Cons

    Sold out to Nielsen and within 44 days of the acquisition, the organization was destroyed. Not sure how they are doing the ratings or meeting any accredidation standards as the organization is half of what it used to be and those that have been brought in as replacements do not measure up to Arbitron's standards.

    Advice to ManagementAdvice

    You get what you pay for---if you want high turnover, a lack of work ethic, incompetence and unhappy employees, you are doing just what you need to do. Those that you chose to keep are snakes---beware as they will bite you too!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    okay

    Former Employee - Anonymous Employee in Columbia, MD
    Former Employee - Anonymous Employee in Columbia, MD

    I worked at Arbitron full-time (more than an year)

    Pros

    good benefits, good salary, good travel opportunities

    Cons

    difficult management, pushed United Way very heavily, cube farm with people who have speaker-phone meetings. never got a review in 1 1/2 years, not even sure of the process.

    Advice to ManagementAdvice

    Let your employees flourish and don't micromanage.

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  5.  

    The last of the great, small caring American Research companies

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Arbitron full-time (more than 8 years)

    Pros

    Smart People with good ideas

    Cons

    small and not a quick to market as necessary.

    Advice to ManagementAdvice

    enjoy the ride

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    GREAT PLACE TO GROW

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Arbitron

    Pros

    Partime hours fulltime pay plus bonus

    Cons

    Not anything bad about working there

    Advice to ManagementAdvice

    Be more flexible

  7.  

    ARBISITION

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Arbitron

    Pros

    The people who rowed the boat right up to the end and over the proverbial career cliff. They are professionals.

    Cons

    Executives who sold out to Nielsen. Thanks, Steve, Bill and Sean and Board of Directors!

    Advice to ManagementAdvice

    SYNERGY - "At the end of the game, pawns and kings go back into the same box." Italian Proverb

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Collaborative, cautious environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Columbia, MD
    Current Employee - Anonymous Employee in Columbia, MD

    I have been working at Arbitron full-time (more than 8 years)

    Pros

    Good work/life balance, stable company

    Cons

    The company is not very forward looking

    Advice to ManagementAdvice

    none at this time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    From a Manager's Experience Its Just an OK Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Columbia, MD
    Current Employee - Manager in Columbia, MD

    I have been working at Arbitron full-time (less than an year)

    Pros

    Great Benefits, Casual Culture, Good Pay

    Cons

    Environment not too friendly, micro management.

    Advice to ManagementAdvice

    Sensitivity training to upper management, more of an open door policy. Some experience with Senior management (VP's etc..) not even speaking to you as they walk past you each and every day.

    Recommends
    Approves of CEO
  10.  

    ridgid and ridiculous

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Panel Relations Specialist in Columbia, MD
    Former Employee - Panel Relations Specialist in Columbia, MD

    I worked at Arbitron full-time (more than an year)

    Pros

    Competitive salary. stable financials. They are imbedded within the industry and so they are likely not going away. Causal dress; but actually some people were very inappropiately dressed in my opinion.

    Cons

    typical call center mentality but a little worse. lots of hidden adgendas will make you feel like you are being left in the dark. Policies are ridiculous. One lady was refused a restroom break and wet herself. Because the company is "in bed" with so many there are a lot of smoke and mirrors. if you are strong thinker stay away, middle management will strip you until you're a zombie. Be ready to learn all the tricks you will need to implement in order to reach their unrealistic quotes. Every call center rep there uses them and so if you don't you will look like an unproductive loser.

    Advice to ManagementAdvice

    Help departments understand the big picture of the organization. Not just with ARB U but with everything. things are too compartmentalized. Middle management's goals seem to strip strong thinkers until they become zombies. Implement a strong career path to prove to employees that they are part of an industry instead of a department run by fear mongers. Important changes take too long to implement.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    Double Standards rampant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Developer Specialist
    Former Employee - Developer Specialist

    I worked at Arbitron part-time (less than an year)

    Pros

    Freedom to do what you want and how you want. Vast money spent on up to date equipment including laptops and cell phones.

    Cons

    Flex time policies are abused. How can you manage an office with 30 staff and yet run a home business (farm) and call it work from home. When has threatening to fire someone also become an enjoyable experience ?

Arbitron Photos

parking lot and front entrance of Arbitron building
Arbitron Building circa 2012
Arbitron India Library - I am not in this photo :)

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