Arc Worldwide Reviews

Updated September 4, 2014
Updated September 4, 2014
47 Reviews
3.0
47 Reviews
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Arc Worldwide President and Chief Creative Officer, Arc North America William Rosen
William Rosen
18 Ratings

Employee Reviews

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  1.  

    Creative and Innovative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Art Director  in  Chicago, IL
    Former Employee - Senior Art Director in Chicago, IL

    I worked at Arc Worldwide full-time for more than 3 years

    Pros

    Great projects, great support, wonderful talent throughout

    Cons

    Once you're in with a particular client or brand it can be tough to move around - which isn't terrible. Most of the clients are pretty awesome.

    Advice to ManagementAdvice

    Allow creatives to cross over and shadow some of the "other side". If a print art director want to learn more digital - make it happen. If a digital art director wants to learn more broadcast - make it happen.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Arc has lots to offer at any professional level.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Director  in  Chicago, IL
    Former Employee - Account Director in Chicago, IL

    I worked at Arc Worldwide full-time for more than 5 years

    Pros

    Smart people, good atmosphere, lots of accounts to work on.
    In most cases a decent work life balance, however it really depends on which account you work on.
    I know many people who have left Arc and within a year or so, found their way back. The grass may seem greener, but Arc has a lot to offer.
    Vacation time, holidays and benefits are good. Lots of socialization opportunities.
    Training is plentiful.
    There is opportunity to move within the agency to acquire additional skills/experience.
    It may not be the sexiest work in the world, but Arc drive results and backs it with solid financials.

    Cons

    Arc is still not 100% integrated into Burnett - they still feel like separate companies.

    Depending on the account you're on - you could end up working 60 - 80 hours a week.

    Review process is spotty and the agency seems to not know how to shape/develop ACDs and Supervisors to take them to the next level. As a result many GREAT people leave the for other places that will appropriately promote them.

    Advice to ManagementAdvice

    Figure out how to better integrate Arc into the Burnett family.
    Work on the review and promotion process to make it more consistent and transparent in terms of promotions.

    Recommends
    Negative Outlook
    No opinion of CEO
  3.  

    Creative product not all that creative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Art Director  in  Chicago, IL
    Current Employee - Art Director in Chicago, IL

    I have been working at Arc Worldwide full-time for more than 3 years

    Pros

    The Pros: The agency is large, well funded and therefore many resources and wonderful benefits available to its employees. The atmosphere is fun, social and generally very positive.

    Cons

    The Cons: The creative product at Arc is deeply uncreative, mostly due to the limitations of this branch of the agency, which is almost strictly retail--that is, little to no cross over. Creatives such as myself are limited to one role, one function, over and over and over again at Arc. Upon hiring the agency reassures its employees that account cross over is common but this is not the case for Arc employees. The pay is mediocre at best and promotions come infrequently.

    Advice to ManagementAdvice

    Management is always in a state of chaos and is extremely disconnected from the day-to-day functions of mid level Creatives.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    The last gasp of a dying giant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Content Specialist  in  Chicago, IL
    Current Employee - Content Specialist in Chicago, IL

    I have been working at Arc Worldwide full-time for less than a year

    Pros

    Free Beer and Coffee
    tuition reimbursment

    Cons

    Clients run the show, management can't say no
    No life/work balance
    50+ Hours a week
    Highly toxic, political office drama
    Very unprofessional environment

    Advice to ManagementAdvice

    Don't threaten to take away vacation time.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Good company with potential

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Arc Worldwide

    Pros

    People, people, people. Is the work super exciting? No. But is there potential to do more than just shopper work? Absolutely. Arc has a handle on shoppers and clients, in my opinion.

    Cons

    Burnett controls Arc, unfortunately, which is funny - because Arc is keeping the lights on.

    Advice to ManagementAdvice

    Evolve.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    "Bill, Bill, Bill", "Leo's our Master" and "REAL deliverables? who cares, the client is paying us money"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - An Account Lead  in  Chicago, IL
    Current Employee - An Account Lead in Chicago, IL

    I have been working at Arc Worldwide full-time for more than a year

    Pros

    You work in conjunction with the world reknowned Leo Burnett creative agency.

    Cons

    Both groups (Arc and Leo) were learning the digital world as they went, meaning as they charged clients BIG rate$. The lead account managers and clients treated digital projects like they would a creative project -- subjectively and under review at any point in time--and that is a bad combo that resulted in a LOT of wasted work. You have many personalities that are like "ME ME ME, hey LOOK at ME". They should have Framed Dollars in every meeting room because that's what counts.

    Advice to ManagementAdvice

    Lower your Gross Margin goal by a few percentage points and focus on real site or app launches and not just reports and spreadsheets that justify the massive bills you send to your clients. Some day they will expect a real return so give them a solid deliverable.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    An awful, soul-destroying employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Art Director  in  Chicago, IL
    Former Employee - Senior Art Director in Chicago, IL

    I worked at Arc Worldwide full-time for more than a year

    Pros

    Genuinely enjoyed my co-workers, many of whom I now call friends.

    Cons

    Inept management. Way too much drama and politics. It's a sweatshop. No backbone or vision when it comes to dealing with clients. Awful work-life balance.

    Advice to ManagementAdvice

    Listen to your employees. Treat them with respect.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - QA Analyst  in  Chicago, IL
    Former Employee - QA Analyst in Chicago, IL

    I worked at Arc Worldwide as a contractor for less than a year

    Pros

    Professional, great tools to work with

    Cons

    Biased senior management, discrimination to contractors

    Advice to ManagementAdvice

    Keep up great use of good tools.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Expect to remain near your starting salary with the same title forever. If that's what you want, it's a great company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Analyst  in  Chicago, IL
    Former Employee - Associate Analyst in Chicago, IL

    I worked at Arc Worldwide full-time for more than a year

    Pros

    Fun environment.
    Very intelligent people.
    Pride in working for an iconic ad agency.
    Being involved in some of the best advertising in the world.
    Great time off policies--I've yet to find a company that is as generous with vacation time.

    Cons

    Promotions don't happen. No matter how hard your manager and even the VP push for it, there will always be an excuse and you'll be told some variation of "soon." The company's view of your employment with them is that you should feel proud to work there, but that feeling should be mutual and it isn't. Your salary will not change for several years (the merit increases are below cost of living increases), despite your own growth.
    Occasional long hours and high stress leading up to deadlines. It's a fast-paced industry. Some people thrive on that, others prefer never working a 12 hour day.

    Advice to ManagementAdvice

    You need to recognize and reward talent within your organization. Your employees are proud to be working there, but their talents are extremely desirable and that pride will only go so far. When they realize how far below market value they're being compensated, and that staying with the company long-term is bad for their own career growth, they will leave. Nobody wants to explain to people how they're still at the lowest possible level despite considerable talent and experience.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  11.  

    Good agency, great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Arc Worldwide full-time

    Pros

    Arc encourages insight driven, intelligent creative that impacts people.
    Positive culture plus talented people who constantly push themselves to be better. Lots of opportunity for advancement. A wide variety of brands to work on.

    Cons

    Far to much emphasis on winning awards. Very hard to get promoted. Arc needs to invest in the people who have committed themselves to the success of the agency.

    Advice to ManagementAdvice

    Keep pushing the creative to unexpected places, but recognize those who deliver day in and out.

    Recommends
    Positive Outlook
    Approves of CEO

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