Arcadia Solutions
3.4 of 5 31 reviews
www.arcadiasolutions.com Burlington, MA 150 to 499 Employees

Arcadia Solutions Reviews

Updated Jul 8, 2014

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3.4 31 reviews

                             

100% Approve of the CEO

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Sean Carroll

(1 ratings)

62% of employees recommend this company to a friend
31 Employee Reviews
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    Heading in the right direction in a complex market

    Director (Current Employee)
    Burlington, MA

    ProsWorking in the very exciting healthcare technology market, with a legit chance to make a real impact. Smart, driven colleagues who demand accountability from their leaders, and aren't shy about asking for it. Lots of new technology being worked on, in conjunction with opportunities to get on the ground with providers and health plans to see transformation being implemented.

    ConsLots of changes happening as company is adjusting messaging to meet market demand. Hiring quickly, sometimes making mistakes along the way. Not a very clear path in your career (no hand holding) but lots of opportunity if you know what you want and work hard to get there.

    Advice to Senior ManagementStop worrying so much about scaling up to be big and focus on the individual career growth of your superstars and those who are working really hard to become them. Rekindle the spirit of "all for one, one for all" -- through employee recognition, opportunities for success, and clear accountability at all levels.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Tough Transitions

    Anonymous Employee (Current Employee)

    ProsArcadia is making significant strides to normalize its service delivery methods and practices. This is a tough transition as it requires the assimilation of a more formal approach than has been the norm

    ConsThere is a fairly high level or resistance to these transitions from team members who are legacy to the original organization.

    Advice to Senior ManagementContinue on the path to a more standardized delivery approach. Recognize passive resistance and obstructionism and correct it. Stay the course

    Yes, I would recommend this company to a friend

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    Challenges, not all good

    Anonymous Employee (Current Employee)

    ProsMaybe an influx of just the right sort of people will really help out the situation here in a big way.

    Arcadia has super smart employees who care about one another working on a pretty cool product that could make a difference in the lives of its users and those that they care for. That's pretty compelling.

    There is no lack of work to be done, which can allow for fast learning and proving oneself.

    ConsThe product is hard to get right, and the planning surrounding it is not fully baked in all areas.

    Resource constraints other reviewers have pointed out have gone from bad to worse. Management seems to speak out both sides of their mouths; two-faced.

    All but a few useful individuals in engineering, delivery organizations are overburdened.

    How can such a relatively small company feel so stuffy all of a sudden?

    Advice to Senior ManagementGet some technical resources into the place. The resource strain is wearing everyone down, not just the technical folks.

    Sign agreements you can deliver, set goals you can actually reach.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Management lacks integrity

    Anonymous Employee (Current Employee)

    ProsMany of the "pros" that I would reference before have since been eliminated, or subtlety discouraged. It has become a shell of its former comfortable, collegial, honest self.

    ConsManagement is unabashedly filled with individuals who are deceptive, and have no scruples. Leadership fails miserably in effectively conveying concepts, and morale. They quite openly communicate through repeated decisions, and speaking in circles that they do not value hardworking employees.

    Advice to Senior ManagementBe honest, and show employees that you value them. Stop burning out employees, and showing a blatant disinterest in their existence. People will work hard for something they believe in, and since management keeps lying how will you keep your employees- the good ones at least? How many times will you stumble, and do poorly before you open your eyes and learn how to manage your employees. I am honestly disgusted by this company, and it's actions.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Some of the smartest, hard working, passionate people on the planet!

    Anonymous Employee (Current Employee)
    Burlington, MA

    ProsFully stocked fridge, dogs in the office, highly challenging work, driven like-minded people working together to help clients achieve greatness! The 4 weeks of PTO is a nice perk because of the flexibility it allows. Tuition reimbursement and career development seem to be a key to helping employees achieve personal goals and allow for growth within the company.

    ConsThere seems to be some resistance to change among some employees which can be a little disheartening at times but overall this is a solid company to work for.

    Advice to Senior ManagementKeep doing what you are doing! Arcadia is headed into a great new era and change will only make this company even better.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Good company for starter career

    Anonymous Employee (Former Employee)
    Burlington, MA

    ProsOpportunity to learn new technologies, independent working atmosphere, communication and coordination among teams, flexible working hours, great company for new college graduates, personal growth but at the cost of your own time at work!

    Consovertime required, too many young people who are still in their early career, no proper documentation in projects, management unable to gather all necessary information from client, no proper communication happens when new employee joins which can help them understand the overall project and expectation and even the business that Arcadia is doing!!

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    Very mixed feelings

    Consultant (Current Employee)
    Burlington, MA

    ProsYou will be given the opportunity to learn a ton in a growing field, if you step up to the plate. Work can be challenging and rewarding.

    This is a great opportunity to combine interests in client-facing consulting, data analysis, and software development.

    ConsI want to address prospective and new entry-level employees with this.

    You have three paths, and you do not necessarily choose what path you will be placed on:

    1) Set up for success: There's a well-defined project, goal, and team. If you are a self-starter, you will be able to tackle new ideas, new skills, and new responsibilities. You will grow into the team and take on more responsibilities.
    2) Set up for boredom: Even if you are a self-starter, you may be underutilized and given few responsibilities on a team project. You won't be trained adequately, as the more experienced members of your team will be stretched very thin.
    3) Set up for failure: You have no team, are given too many responsibilities too soon, yet raising flags will do no good. Your inexperience may end up pulling in resources from other departments, such as Engineering. Management will not assign resources to help you when it's appropriate, even if they are on the bench, if it means a thinner margin. Get ready for no sleep.

    I've seen all three going on simultaneously among newer employees (1 year experience and less). I've had a taste of all three experiences, but feel sorry for those who are currently pigeonholed into that final category.

    Clients and employees get a pretty raw deal. Failure by design.

    If you have another, comparable offer, take it.

    Advice to Senior ManagementDon't burn out employees for a short-term goal.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Underresourced

    Consultant (Current Employee)

    ProsDepending on the company climate, your team, and your project, your hours and how you work them can have some flexibility. The engineering department has had “work from home” Tuesdays which improve productivity for many, especially people who would otherwise get questions from managers and the less-experienced.

    The office space is really pleasant in the sense that we have team spaces as opposed to cubicles. Lots of natural light in the office.

    Depending on your position, you can employ a wide variety of tools, even for single projects.

    I’ve seen many people with little to no software experience come to Arcadia and grow significantly as SQL or ruby developers, writing production ready code within a year or less.

    ConsCame up very short on revenue targets in 2013, and due to this (as well as the reactions to this by management and other staff), it has encouraged a very stressful environment. Most every project has had issues with staffing and scope. Some very complex and important projects in delivery have been staffed with entry-level or inexperienced individuals who do not necessarily have the expertise, experience, or guidance to meet all expectations set forth by management. These kids learn a lot going through the process and work very hard, and many of them already have a good knowledge base, but are set up to struggle because of inadequate scoping and lack of technical resources. This definitely puts a strain on engineering and other resources who then have to clean up any mess they make.

    Many projects in engineering have not had enough time to proper work, as in having sufficient time to explore design or even document your work. As a result, knowledge is compartmentalized and specific individuals possess significant knowledge of specific subsystems within the whole systems without being able to properly understand how their piece ties into the larger product.

    Project and Account managers are spread thin, and often have to oversee multiple projects which all require significant portions of time (60+ hrs. a week). Many individuals do not handle this well and become very stressed, unreceptive or forgetful the needs of their teammates, and consequently hard to work with. Many of these individuals are not receptive to resolving conflicts mutually with other team members and are inclined to arbitrate even if it is not their responsibility to.

    Tech. staff are generally not paid competitive wages. Tech staff does a lot of database and ruby development, and salaries hover in the 60’s for many of these young yet and capable developers.

    Morale is low, many people have left the past half year, and more people within the office are actively looking.

    Advice to Senior ManagementCurrent projects will succeed, but it is important to slow down and internalize what the staff is saying. True leadership requires patience with coworkers, and a willingness to listen, and many forms of success (both internal and external) will come with this.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    Needs a lot of work and egos in check

    Anonymous Employee (Current Employee)

    ProsYoung company. Working in the Healthcare IT arena is the place to be these days. Under new management now so hopefully there will be improvement in the way this company is run.

    ConsLack of real structure. Egos that are off the charts lead to horrible decision-making. No respect or professional courtesy for what people bring to the table in the way of ideas and improvement. Former CEO built a culture of dog-eat-dog and sink-or-swim. Management at the time was too top-heavy. Way too many VPs, some of whom were too young to even hold that title with absolutely no management experience at all. They acquired a company that had much more maturity in business operations and client relations but chose to throw all that out and continue with their unstable methodologies.

    Advice to Senior ManagementShelf your egos and respect people for the positions they were hired for. It can be a great thing to learn from one another rather than drink your own Kool-Aid all the time.

    No, I would not recommend this company to a friend

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    Good for college grads, experienced pros beware

    Anonymous Employee (Current Employee)
    Boston, MA

    ProsNice people, management is approachable, interesting diversity of projects. Ability to learn project management and tech. Pet friendly.

    ConsNew management has no concept of what to do with the company. There's an identity crisis between being service oriented vs product oriented. Bonuses weren't paid for the last half of 2013, lots of turnover at the middle-management level and there's a general feeling of low morale.

    Advice to Senior ManagementCreate an attainable budget and focus on supporting delivery instead of squeezing margins to drive revenues for our investors. Workers don't feel appreciated.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Glassdoor is your free inside look at Arcadia Solutions reviews and ratings — including employee satisfaction and approval rating for Arcadia Solutions CEO Sean Carroll . All 31 reviews posted anonymously by Arcadia Solutions employees.