Arcadia Reviews

Updated July 20, 2015
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2.6
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Sir Philip Green
22 Ratings

43 Employee Reviews

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  1. Sales Advisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Advisor
    Former Employee - Sales Advisor

    I worked at Arcadia part-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Opportunity for staff discount in Topshop Dorothy Perkins Wallis Burton and Topman etc. Reputation of the company in UK Some fantastic co-workers Shifts were okay generally in length Good salary (hourly) for a student

    Cons

    Unachievable targets for store card sign ups, disciplinary actions if not reached. Unpleasant to see that some peoples CV's were discarded if they "didn't look the part". Constant pushing for email captures. Manager didn't even know my name and just quite rude in general. Rotas always up last minute. Staff discount card is actually a credit card, which is unlucky if you're a student working part time. No thanks ever received

    Advice to Management

    Sort the store managers out - they do not make you feel good about the hard work some people do put in Training of staff also needs to be addressed rather than being thrown in at the deep end! Recognise people who actually work hard. Easing of pressure with store cards and email captures


  2. Sales Advisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Advisor in London, England (UK)
    Current Employee - Sales Advisor in London, England (UK)

    I have been working at Arcadia

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    25% discount on topshop, wallis, topman, dorothy perkins and burton. 20% discount bhs. Uniform allowance, 60% of uniform up to your allowance depending on how high your salary is.

    Cons

    There's never any overtime. Pushed to do email captures. If you don't get enough email captures you have to have disciplinary action. Management in my area were two faced. A lot of pressure on finger spacing sometimes forcing you to stay beyond your finishing time.

    Advice to Management

    Change a lot.


  3. Helpful (1)

    Don't even apply

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Merchandise Administrative Assistant in Clapham, London, England (UK)
    Former Employee - Merchandise Administrative Assistant in Clapham, London, England (UK)

    I worked at Arcadia (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    3pm finish on Fridays throughout July and August Discount

    Cons

    A very bizarre company culture; 'raising your profile' includes of sucking up to anyone and everyone No training is given; you are thrown in the deep end and expected to understand

    Advice to Management

    I hope with all the financial difficulties bhs is in they restructure top level management


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  5. Sales Assistant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Arcadia part-time

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Consistent hours, good pay, good opportunities to grow even for part-time workers.

    Cons

    Management can be ruthless when considering holidays, sick days.


  6. Average retail job, nothing special

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Team LEader
    Current Employee - Senior Team LEader

    I have been working at Arcadia part-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    - Uniform (60% off) - The other employees in store.

    Cons

    - Very strict with discount and uniform. - Loyalty is not rewarded.


  7. Great business to work with.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Arcadia

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great Brand. Lots of opportunity to develop and progress. Brand know who they are and strong structure in place. Good product. Manage a business not a store.

    Cons

    Head office support has reduced in recent years. Less payroll to deliver same expectations. Salary and bonus changed. Senior management head count has reduced in recent years.

    Advice to Management

    Great for the single people, opportunities to progress are there if willing to relocate. Must be a good all rounder to survive and do well.


  8. top level sales assistant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Top Level Sales Assistant
    Current Employee - Top Level Sales Assistant

    I have been working at Arcadia

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    25% staff discount is the only perk

    Cons

    Cost cutting in staffing levels and pressure to meet ever increasing targets has made the job a nightmare. Senior management only concerned with self preservation. No matter how much you give it's never enough and you are expected to work through unpaid breaks and past the end of your shift without pay.

    Advice to Management

    Less pressure and more staff would make all the difference to your staff health and well being and company bottom line.


  9. Management use employees as human shields

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Merchandising Team in London, England (UK)
    Current Employee - Merchandising Team in London, England (UK)

    I have been working at Arcadia full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The people make the brand. Since working at the Arcadia brand I've been working at I have met some if the most passionate, caring and incredible people who are completely dedicated to making the brand a success.

    Cons

    Management take advantage of the passion of their staff and often don't even show the curtesy of learning their names.

    Advice to Management

    Communicate. 'Town Hall' meetings are not communication. They are 90 minutes of time wasted listening to people say little to nothing with regard to the questions that your hard working staff want answers to. Also, learn people's names! It should not be seen as beneath you to learn the names of the people you are working with on a daily basis. There are only 150 people in the office - know who they are.


  10. Area Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Area Manager in Manchester, England (UK)
    Former Employee - Area Manager in Manchester, England (UK)

    I worked at Arcadia

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Salary package reasonable and focus on development has has been positive within the group though this has reduced in the last three years.

    Cons

    Business out of touch with consumers needs in many brands hence high level of store closures with many competitors developing a stronger high street and brand presence. High level of redundancy throughout the business with lowest statutory levels of redundancy pay & employees expected to work through full notice periods.

    Advice to Management

    Have a more strategic plan for brands beyond bricks v clicks re-alignment. Invest in more stock v current feast and famine approach.


  11. Customer Advisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Arcadia part-time

    Pros

    Friendly and small team, training

    Cons

    Selling credit card to customers, targeting certain ethnic minorities



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