Arch Insurance Group Reviews

Pros

Financially strong
Young company
Great benefits
Upper management with great deal of experience
Growing business.

Cons

Some management lack personalities
Lack of honest feedback

Advice to Senior Management

Continue to grow

Pros

Good people, pleasant work environment.

Cons

Senior managers can be petty at times.

Pros

Solid benefit package and competitive salaries. Group level (very senior) management is very good and generally responsive to all level of employees. Good employee recognition at higher levels. Knowledgeable, professional co-workers with a strong sense of corporate identity.

Cons

Economic challenges globally have tested the company's "employee friendly" reputation. Production goals have replaced bottom line thinking and the "fresh.thinking" campaign has devolved into trying to maintain market share and revenue levels. Understandable given the state of the economy but a departure from the past and a challenge for both the company and its employees. More experienced workers should watch their backs.

Advice to Senior Management

Product line executives are not necessarily in touch with the "Arch philosophy" as espoused by senior leaders. More careful scrutiny of changes, especially radical shifts in programs, should be considered, especially when results to date do not match the rosy predictions.

Pros

The culture is very laid back and the people that work there are generally very friendly. They are bottom line focused and are less concerned with revenue growth.

Cons

There are very crowded at the top of the management structure and there may be little opportunity for growth given the state of the insurance market.

Advice to Senior Management

Worry less about hurting people's feelings and think more about what is best for the company

Pros

Exciting environment, a few years in to the start up phase and still growing. Young group of employees that are very enthusiastic.

Cons

Because they are a young company, there are many procedure and systems issues still left to be resolved. Some of these things seem piecemealed together in the interest of speed rather than strategy.

Advice to Senior Management

Better communication about execution of strategies in some areas would be helpful. It has seemed like courses change without great communication about the direction.

Pros

At the time the company was in a growth mode and was very busy getting systems in place and hiring folks on staff from other established companies in the same industry.

Cons

There was not enough communication occurring between management and staff employees. For the younger employees the management staff did not instill a sense of trust with responsibilities and work assignments to the younger employees.

Advice to Senior Management

If they are not doing so now, I would recommend getting the younger underwriters actively participating in work flow and delegating true responsibilities to the go getters that want to advance their careers as well as grow professionally.

Pros

Solid experienced executives leading the company.

Cons

Few advancement opportunities within regional offices, inconsistent departmental management, poor strategy communication between offices.

Advice to Senior Management

Follow through with the big picture strategy you set for the company. Business unit heads can be too slow to react to the market and change strategy as needed. Inconsistent and flip flopping messages from executives does not benefit the underwriters in the field.

Pros

The Company is fair and very knowledgable.Consistently maintain High Selectivity Standards

Consistently insist upon quality underwriting information to enable a proper evaluation of exposure.

Consistently price based upon exposure assumed.

Consistently utilize as many disciplines as possible when evaluating larger risks: Claims, Actuarial and Finance.

Consistently Monitor, Measure and Manage.

Consistently focus on underwriting results rather than investment performance.

REMEMBER – Bottom Line Matters; NOT Top Line and ALL Constituents will see that over time.

Cons

Smaller less know insurance company

Advice to Senior Management

To keep doing the great job they are doing.......