Argent Software Reviews

Pros

Great Compensation, Excellent training in Enterprise Management software. Outstanding service offering. Strong customer base. Growing industry driven largely by mandated compliance for companies.

Cons

The job is tough. Lots to learn unless you've sold Management Software previously. Management has high expectations but will reward you if you perform.

Advice to Senior Management

Stick with the sales team in place currently and let them grow into top performers.

Pros

* Reasonable rates of pay.
* Opportunities to travel (if of interest)

Cons

There's a lot of positive reviews on this site which newcomers will assume means Argent is a good place to work for. They're all fake. Fact is; the CEO would rather spend time spouting BS about the company rather than improving the company.

This is a gruelling, uncomfortable atmosphere to work in. You're micro-managed by a CEO who cares more about the font in an email than the content, who thinks "Boiler Room" is adequate training material for salespeople, who fires people on a whim.

The company is fading into signifigance. Back in the mid-2000's, it was growing and showing signs of huge potential. Not any more. The products look out of date, the workforce is diminished by firings and walk-outs.

AVOID.

Advice to Senior Management

Get a decent management structure in place. Streamline the products. Sort out the website.

Pros

You know what to expect, they are consistent in their expectations, and they will give sales professionals an opportunity even if they have no prior experience in software sales.

Cons

No opportunity to learn and get better. No autonomy or freedom to be a resourcefull or creative hunter. Micromanagement to the extent of emails being reviewed for grammer and strict standards about using bold print, quotations, and even font size. Atmosphere of confrontation, yelling, and constant threats by management about being fired. Extremely high turnover.

Advice to Senior Management

Change the sink or swim mentality and invest in a sales manager that has real management experience rather than a successful sales person from another location with no management experience.

Pros

Great pay
Freedom and flexibility to make my own schedule
At the time it was convenient to home
Really enjoyed the people I worked with -- I could talk to accountants, software engineers, network admins, salespeople. There was no divide.
If you can go with the flow, you'll be okay.
ARB never cared if I wanted to pick his brain about something and he was in the office.

Cons

ARB can be... whimsical... in his approach to personnel management
Priorities that changed on a daily basis ("I need you to learn this." Next day: "Nevermind.")

Pros

Do the job right and the world is your oyster.

Cons

Do the job wrong and you won't be working at Argent.

Advice to Senior Management

Find someone to trust to manage US operations. It may be better to have someone in roughly the same timezone to deal with urgent matters.

Invest in the product - at least get the GUI solid.

It may be better to have a website with less features, than to have a broken website that embarrasses the company and forces employees to make excuses for it's inadequacies.

Pros

Ideas within the products are good.

If you like travel, it’s fun for a while.

Money CAN be good. It’s a crap shoot. You do have the chance to earn some commissions even as an Engineer.

I might be able to get out alive someday.

Cons

Ideas are good, execution is bad. No real testing or QA process (despite what we are forced to tell our customers / prospects)

If you like travel, you will get tired of it here. Don’t expect that you will travel during business hours, you will give up personal time to get to and from onsites.

As an Engineer, you are doing both pre-sales and post-sales, plus any projects. You don’t have time to focus on any of it. The amount of paper work is overwhelming if you are doing it right. You are forced to cut corners if you want to get anything done in a reasonable amount of time.

The whole thing is shady. You are constantly telling lies or half truths. For example, the number of employees, the number of development “teams”, existing customers.. that’s just a start. Just take a look at this website. All the super positive reviews are fake. Employees were told to post positive reviews to overwhelm the negative ones. Some have done so for fear of their jobs. I have had enough of being a puppet – I am posting the truth.

You work at the whim of the CEO. He might fire you, he might call you at 10pm on a Saturday or Sunday to talk about your trip reports.

No management structure

Even the corporate credit cards don’t get paid on time. Which leaves you with a useless piece of plastic trying to check in to a hotel, rent a car, or buy a meal for a prospective customer. It’s one thing to have this happen once or twice, but this happens all the time.

Advice to Senior Management

I could go on and on. There are times when the CEO is reasonable and generous guy. However, many times he will forget what you last talked about and make up the rules as you go along. I can’t determine if the CEO truly wants this company to succeed, or if he just concerned with sales to fund his lifestyle. Post sales support is not a priority unless it is a large customer or a decent sized customer threatening not to renew maintenance, yet you are trained to always talk about Argent’s “world class support”. The CEO takes pride in the fact that Argent is not like other companies, yet, in many cases this is a huge drawback because it is SO disorganized. If you NEED a job, come work here, but don’t stop looking for something better, and avoid this place if you can. I give this company another 5 to 10 years unless something drastically changes.

Pros

Lucrative and mentally stimulating

Great money if you can sell

The Argent products encompass the entire enterprise at any organisation thus great opportunity to broaden your knowledge of IT in all areas, from networks and servers to individual applications and varying internal processes used by different companies

Challenging for those who enjoy challenges, both technical and interpersonal

Good opportunities to travel both domestically and potentially internationally as well

Great opportunities to become aquainted with (technically or strategically) many organisations both large and small across the globe

Cons

With a relatively small company, the impetus to always be performing at a high standard should be a given. It is human nature to become settled in a role and to be objectionable to change however any company, particulalry in IT, will not survive without change and those who can not keep up with these changes will be left behind, else the greater being does not endure

Lots to learn when you start but the rewards are there.

A lot of self discipline is required and only those with self discipline will survive

Advice to Senior Management

As individuals we can all improve to move ourselves toward enlightenment and greater consciousness in our actions

As a successful global software company for over 18 years (when so many others have died along the way) we will continue to improve upon an already proven system of internal staff management (where those who are truely motivated and capable receive support and rewards for their efforts), continual development of world leading enterprise management solutions and commitment to delivering outstanding customer support (who else provides and encourages free onsite support to assist customers when needed)

Pros

- Great training
- Senior management commitment
- Great online sales tools
- very useful CRM and easy to use

Cons

- Learning never stops
- Very high standards
- Whines are easily fired
- A lot of tests to pass

Advice to Senior Management

Please, do not change anything! Great salary, Great management, Great system and Great CEO I have ever met in my whole life.

Pros

Salary is pretty high compared to similar positions with the same responsibilities in other companies
People are great to work with

Cons

CEO is abusive and micro manages everything you do. He fequently shouts at staff, and fires people on a whim. Not a very nice person.

Advice to Senior Management

To the CEO - Words cannot describe how bad at managing your staff you are. Maybe reading "Management for Dummies" would help

Pros

- High Salary, high commission when the performance is reached.
- Flexible PTO
- Foreign Company in Korea with the foreign owner (BBQ Party Friday afternoon during the Summer)
- Financially Stable Company (no outside financing, no debt)
- The owner is billionair.
- The owner believes, nothing to do for sales after 6pm Overtime work not preferred.

Cons

- When the performance is not satisfactory, very stressful.
- Have to follow the internal rules strictly
- Have to push the customers all the time and sometimes to have a gut no matter whether the deal goes wrong.

Advice to Senior Management

- No comment.