Argent Software

  www.argent.com
  www.argent.com

Argent Software Reviews

Updated December 15, 2014
Updated December 15, 2014
56 Reviews
3.3
56 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Andrew Blencowe
51 Ratings

Review Highlights

Pros
  • Decent pay and ability to work from home (in 5 reviews)

  • Great pay compared to other jobs in the same field (in 4 reviews)


Cons
  • have to meet lots of customers and prospects -- lots of travel (in 4 reviews)

  • Lots to learn unless you've sold Management Software previously (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great place to work, I make lots of money

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Argent Software

    Pros

    Tons of freedom

    Great compensation

    Very nice people who help each other succeed

    Fortune 500 customers

    Cons

    All the negative reviews are clearly written by people that are either very lazy or very stupid

    I do very well by simply following the system

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Demanding But Rewarding

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Argent Software full-time (more than 8 years)

    Pros

    This is a great position for sales engineers who like working from home with some travel. Fantastic opportunity for hands-on learning and observation of customer's data centers of various sizes and architectures. I have made tremendous friendships with past and current employees as well as with customers. Loyal, trustworthy employees are given a competitive base salary plus commissions. I have worked at Argent for the better part of a decade and during that time the CEO has provided all-expense paid trips for my family on several occasions and has even given me unexpected bonuses and other benefits like a business suit allowance. That fact alone makes it difficult to not have a high regard for Argent's CEO. Some of the negative, whiny comments posted here make no sense and do not apply to Argent Software or its management. Are they even referring to the same company? In short, uncontentious, hard-workers will find this job to be quite rewarding.

    Cons

    During the busy season, travel can get a little heavy sometimes, but this is not typical and management takes notice of those with families and tries to protect them from frivolous trips. Lazy and thin-skinned people will not last long, but those who understand business and have a passion for sales will thrive.

    Advice to ManagementAdvice

    Continue to trust and honor faithful, long-time, hard-working employees.

  3. 8 people found this helpful  

    BREATHTAKING OPPORTUNITY TO LEARN how NOT to run a business

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - VICTIM in Earth, TX
    Former Employee - VICTIM in Earth, TX

    I worked at Argent Software as a contractor (more than an year)

    Pros

    If you have lower confidence, join Argent. You will straight away realize some people are just more hopeless than you ever will be

    Cons

    Just read all these reviews. and multiply that by 500. Then you will realize you still can't see the bottom of this company.

    I was even reluctant to choose 1 star but it doesnt allow me to put no star.... so sad...

    Advice to ManagementAdvice

    No advice needed. As there is no "Management" in this company.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 8 people found this helpful  

    Like a cockroach, it keeps crawling along.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager in New York, NY
    Former Employee - Account Manager in New York, NY

    I worked at Argent Software full-time (more than an year)

    Pros

    Work from home.
    Field engineers can negotiate a good salary if they are confident.
    Commission and bonuses are *theoretically* lucrative. (you will never close a large enough deal for this to matter)

    Cons

    Where to begin?

    If sh!t flows downhill, it indeed starts at the top. Development is driven by the owner of the company. His concepts of information technology are driven by what his left and right hands tell him, and whichever buzzwords catch his fancy. The software's foundation is based on principles from more than 10 years ago.

    There are some misleading comments here about Argent's allegedly great software. It seems these commenters were indeed brainwashed by the owner. Argent's software was good, but that was more than 10 years ago. The current solution doesn't scale very well.

    The idiosyncrasies of this company have been covered before, but are repeated here: an internal messenger application, which is the owner's way of communicating with you 24 hours a day. Summons will be issued at random times, 4 in them AM, 10 in the PM, regardless of time zone. You will receive a cordial email with the message "ARNI, NOW".

    There is the native CRM developed by the same people who brought you ARNI. Both products look and work like they were written in 1995. This primitive feel for the business software extends to the monitoring products as well, check the screenshots.

    If you are especially lucky, you will receive a drunken call directly from the owner, late at night. He will then proceed to rant about something someone else did. The conversation will end when you make it clear you are not the person he is ranting about.

    The company, while technically run by the owner, is really operated by his left and right hands: the stooges in Hong Kong. The stooges operate more like a high school sorority than professional management, gossiping about who did what, and who to hurt this week. The sisters literally spend their days plotting who to ruin in their own company. If these stories sound too crazy to be true, rest assured they are so crazy they have to be true. Argent will promote itself as a company "free of corporate culture". Just more of Argent's horsesh!t. The company is small, shifting between 30 and 60 employees, of which 3/4 are employed in Hong Kong as cheap administrative labor. Yet this tiny company has corporate backstabbing to rival the greats. All bad things flow from Hong Kong in Argent's case.

    The company's lawyer: yes, this tiny company needs its own dedicated lawyer to stall lawsuits and enable the next iteration of the company. No one iterates like Argent! Whether it is a shield from constant litigation or yet another tax dodge, as an employee of Argent be prepared to sign a new employee document once a year. To make it clear, you still work for Argent, just another incarnation. If the sisters in Hong Kong sounded like pleasant people, they are saints compared to the lawyer, once described as "the most despicable person I have ever met". Bold words considering the source of the quote had already met Argent's owner, and the sisters.

    Argent truly believes in second chances. I've never seen a company fire so many people, and rehire the same people less than a year later. Whether its to meet the bottom line in a given month, and then having to meet a need later, the door at Argent is revolving. But if you were fired, and rehired, rest assured at some time of the owner or sister's choosing, you will be fired again.

    Support is handled by the same engineers who handle sales support. So if you are a customer, and you call in for support, and its obvious the support engineer is a salesperson, you know why. All the engineers, yes all 5 of them, are doing demos. Or health checks. Or are onsite, or maybe 1 of them was just fired. You'll get support when they get back to their home offices.

    At Argent, you will be forever reminded you are in instantly replaceable piece. If the owner had it his way, all of his account managers and field engineers would be recent college graduates making minimum wage on a contract. The only reason it hasn't happened is it would make Argent an even bigger joke than it already is. If you somehow stick, realize there is no room for advancement. More accurately, everyone at Argent is a VP, but only the CEO, CTO, CFO and lawyer matter.

    This has gone on long enough, you need to make your own decisions. A friendly hint: the owner of the company forces his employees to write favorable reviews of the company on this site, and other job review sites. It isn't hard to see which reviews were forced and which reviews were written by the owner himself. The review from people who have left the company are unanimous in their disdain for the company, which is a warning in itself.

    Advice to ManagementAdvice

    Keep doing what you are doing. You are the only ones benefiting from this arrangement.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 5 people found this helpful  

    Argent - a business contradiction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Argent Software full-time

    Pros

    - No matter what seems to happen, no matter how crazy things are managed, no matter how many mistakes are made, this company keeps on chugging along. I seriously cannot believe they are still around.

    Cons

    - The reason the company can stay around is because the CEO will fire people at a whim if they have a bad month. "Bad month" means there isn't enough money to support his lifestyle, so you get thrown out in the street.

    Advice to ManagementAdvice

    Stop making people post fake positive reviews here and do things to improve peoples view of the company.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 9 people found this helpful  

    A confrontational and volital atmosphere where sales professionals are completely micromanaged.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Account Manager in New York, NY
    Former Employee - Account Manager in New York, NY

    I worked at Argent Software

    Pros

    You know what to expect, they are consistent in their expectations, and they will give sales professionals an opportunity even if they have no prior experience in software sales.

    Cons

    No opportunity to learn and get better. No autonomy or freedom to be a resourcefull or creative hunter. Micromanagement to the extent of emails being reviewed for grammer and strict standards about using bold print, quotations, and even font size. Atmosphere of confrontation, yelling, and constant threats by management about being fired. Extremely high turnover.

    Advice to ManagementAdvice

    Change the sink or swim mentality and invest in a sales manager that has real management experience rather than a successful sales person from another location with no management experience.

    Doesn't Recommend
    Disapproves of CEO
  8. 3 people found this helpful  

    You cannot possibly want to work at this place.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Sales in New York, NY
    Former Employee - Sales in New York, NY

    I worked at Argent Software

    Pros

    The pay is good which is why I jumped at the job. Offer above market salary.

    Cons

    Yikes, where to begin...On my first day, I showed up and no one wanted to even say hello. Figured everyone is just being mean to the new guy. However, I quickly learned that this is an environment where it is every man for himself. (I'd say women but the CEO made it abundantly clear he wants young guys who he can beat the snot out of. Says women cannot put up with his management style.) Anyway, CEO calls FROM SOUTH KOREA WHERE HE LIVES and starts "training" me. Gives me a bunch of documents/scripts and says "this is how we do it." My second day, I stumble when the CEO asks me a question and he blurts out "this job may not be for you." On my second day???? Anyway, within a week, I realized that the CEOs brutal management style was not for me and I bailed out within 3 weeks when I nailed down another job. Once I spoke with some of the guys in the office, I was told that a long term employee at Argent meant that you lasted at least one year.

    Advice to ManagementAdvice

    I really don't have any advice since it would fall on deaf ears. The CEO lives in South Korea and he and his stooges in Hong Kong run the US sales where there are only 4 salespeople left. This company's best days are behind it.

    Doesn't Recommend
    Disapproves of CEO
  9. 2 people found this helpful  

    Demanding but rewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Account Manager in New York, NY
    Current Employee - Senior Account Manager in New York, NY

    I have been working at Argent Software

    Pros

    Great Compensation, Excellent training in Enterprise Management software. Outstanding service offering. Strong customer base. Growing industry driven largely by mandated compliance for companies.

    Cons

    The job is tough. Lots to learn unless you've sold Management Software previously. Management has high expectations but will reward you if you perform.

    Advice to ManagementAdvice

    Stick with the sales team in place currently and let them grow into top performers.

    Recommends
    Approves of CEO
  10. 2 people found this helpful  

    An interesting workplace - not for the faint of heart.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Field Engineer in Farmington, CT
    Former Employee - Field Engineer in Farmington, CT

    I worked at Argent Software

    Pros

    Do the job right and the world is your oyster.

    Cons

    Do the job wrong and you won't be working at Argent.

    Advice to ManagementAdvice

    Find someone to trust to manage US operations. It may be better to have someone in roughly the same timezone to deal with urgent matters.

    Invest in the product - at least get the GUI solid.

    It may be better to have a website with less features, than to have a broken website that embarrasses the company and forces employees to make excuses for it's inadequacies.

    No opinion of CEO
  11. 1 person found this helpful  

    It is all about perception - One man's day of hard work is another man's day of idleness

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Vice President Sales in New York, NY
    Current Employee - Vice President Sales in New York, NY

    I have been working at Argent Software

    Pros

    Lucrative and mentally stimulating

    Great money if you can sell

    The Argent products encompass the entire enterprise at any organisation thus great opportunity to broaden your knowledge of IT in all areas, from networks and servers to individual applications and varying internal processes used by different companies

    Challenging for those who enjoy challenges, both technical and interpersonal

    Good opportunities to travel both domestically and potentially internationally as well

    Great opportunities to become aquainted with (technically or strategically) many organisations both large and small across the globe

    Cons

    With a relatively small company, the impetus to always be performing at a high standard should be a given. It is human nature to become settled in a role and to be objectionable to change however any company, particulalry in IT, will not survive without change and those who can not keep up with these changes will be left behind, else the greater being does not endure

    Lots to learn when you start but the rewards are there.

    A lot of self discipline is required and only those with self discipline will survive

    Advice to ManagementAdvice

    As individuals we can all improve to move ourselves toward enlightenment and greater consciousness in our actions

    As a successful global software company for over 18 years (when so many others have died along the way) we will continue to improve upon an already proven system of internal staff management (where those who are truely motivated and capable receive support and rewards for their efforts), continual development of world leading enterprise management solutions and commitment to delivering outstanding customer support (who else provides and encourages free onsite support to assist customers when needed)

    Recommends
    Approves of CEO

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