Argosy University

  www.argosy.edu
  www.argosy.edu

Argosy University Reviews

Updated October 15, 2014
Updated October 15, 2014
49 Reviews
2.6
49 Reviews
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Craig Swenson
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Employee Reviews

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  1.  

    Very professional faculty and great degree offerings.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Admissions Representative in Seattle, WA
    Former Employee - Admissions Representative in Seattle, WA

    I worked at Argosy University full-time (more than 8 years)

    Pros

    Argosy University offers a wonderful educational focus with their degree offerings.

    Cons

    Difficult to attract students wanting more of a ground campus experience.

    Advice to ManagementAdvice

    Potential students do not like to be pressured to start before they are ready putting the Admissions Rep, needing to hit specific numbers, in a difficult ethical tightrope.

    Recommends
    Neutral Outlook
  2.  

    The entire time I was there, it was frustrating and awful.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Admissions Representative in Sarasota, FL
    Former Employee - Admissions Representative in Sarasota, FL

    I worked at Argosy University full-time (more than an year)

    Pros

    They have a decent salary and benefits. They also really took the time to train you on most of the job requirements. Also, the Sarasota campus did occasional events and potlucks. And when I left, the admissions team was great. My coworkers really supported each other and worked to help each other out. Most importantly, there was no "cutthroat" atmosphere in admissions...it was frowned upon to "steal" students from another admissions rep. This made it a much more collaborative environment.

    Cons

    There are plenty. I had a few major frustrations. One being the challenge of getting students. You never technically do any cold calling, but there are so many leads that are provided that were mistakenly made. The database of leads was ridiculous. They were having us call leads that were 5 years old (yes, you read that right). That's how bad the business was. There was such a lack of new leads that we were having to go that far back. And of course, it would be your funeral if you tried to bring up the fact that the leads were crap. You'd be spoonfed a statement like "there's no such thing as a bad lead." Absolute garbage. The other major frustration I had was the restructuring of the company. They changed the management of regions and we had a new regional manager type (I forget the actual title), who was in charge of a few of the Argosy locations. This person was awful. They used intimidation and they had absolutely no people skills at all. This person didn't like the approach of one of the admissions reps, so they sat at the AR's desk for hours one day. They also talked down to others, which was not ok. My other issue was with the employee review process. There are several competencies, like professionalism, product knowledge, student focus, and a few others. Now say that you don't hit your expected numbers. They will start to change your different competencies from "exceeds" or "meets expectations" to "below expectations." It's frustrating to be completely professional at all times and representing the company well, but as soon as you're not hitting your numbers, they might say "well, if you're not getting students, then you must not be professional." But since they can't actually fire you for not hitting your numbers, then this is how they have to do it I suppose. Ridiculous.

    Advice to ManagementAdvice

    Stop using fear tactics to manage others, and treat them with respect. Also, the whole slideshow presentation given to students is not working.

    Doesn't Recommend
    Negative Outlook
  3.  

    I was a student and was an adjunct instructor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Argosy University

    Pros

    Love the programs and faculty.

    Cons

    I was waiting and waiting to teach courses and many times I was not offered a course to teach for month on in. I wish they were more professional. I am still waiting to teach courses there.

    Advice to ManagementAdvice

    There should be more professional faculty schedulers. I am very disappointed that I was not offered courses to teach when I did such a great job there.

    Doesn't Recommend
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  5.  

    Top heavy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Eagan, MN
    Current Employee - Anonymous Employee in Eagan, MN

    I have been working at Argosy University full-time

    Pros

    Great people in the company at a ground level. Students and Health Science programs are very good.

    Cons

    Very top heavy company. Focusing on getting students to only take online courses, when students are adamantly against this. Only look at the money side of things, not the students.

    Doesn't Recommend
  6.  

    At least i got some experience (Finance Counselor)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Finance in Dallas, TX
    Former Employee - Finance in Dallas, TX

    I worked at Argosy University full-time (more than 3 years)

    Pros

    -Great People to work with
    -Some great managers
    -Helping students

    Cons

    -No advancement
    -Boys Club (Worked at UoP a MUST to be promoted)
    -No pay increase
    -Lowest paid Finance Counselors in the industry

    Advice to ManagementAdvice

    Try to think outside the box. For the employees,

    Doesn't Recommend
    Negative Outlook
  7.  

    Very disorganized disappointing waste of time.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Aid
    Former Employee - Financial Aid

    I worked at Argosy University full-time (more than an year)

    Pros

    I respected my direct supervisor and many of my direct colleagues, fair pay, and schedule flexibility (I credit this to my boss not the campus).

    Cons

    Severe consistent lack of communication and professionalism from higher management. Working with central processing was frustrating because we are not allowed to correct and rectify issues on the campus level - and they are working harder and harder on removing responsibilities from ground campuses. This created a very hostile environment, and led to a severe distrust between the employees and the management.

    Advice to ManagementAdvice

    Communication even if the news is bad. Utilize the skills of your employees and really listen to their criticisms.

    Doesn't Recommend
    Negative Outlook
  8. 1 person found this helpful  

    This job is a joke! Get out while you can. Terrible Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Admissions Representative in Dallas, TX
    Former Employee - Admissions Representative in Dallas, TX

    I worked at Argosy University full-time (less than an year)

    Pros

    Loved my Co-Workers
    Pay & Benefits

    Cons

    Where to begin...
    no job security
    no opportunity for advancement
    not what originally applied for. Management is VERY misleading
    Extremely high turnover
    Call Center type environment- exp to make 200 calls per day
    Constant change of policy and procedure
    Heavy Micro Managing.
    List goes on and on......

    Advice to ManagementAdvice

    Very dishonest, dysfunctional and disrespectful management. Learn how to communicate and value employees.

    Doesn't Recommend
    Negative Outlook
  9.  

    Focus is on business not education quality

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Program Chair
    Former Employee - Program Chair

    I worked at Argosy University full-time (more than 5 years)

    Pros

    academic program flexibility
    usually nicely located campuses
    enjoy working with students

    Cons

    no upward communication and communication between campuses/administrators nationally is awful
    courses are viewed like products and the Chairs manage the assembly line. they are not a part of company management or a significant part of planning
    focus is on sales of product and maintenance of customers

    Doesn't Recommend
    Positive Outlook
  10.  

    Its a job to play the bills.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Director of Admissions in Eagan, MN
    Former Employee - Assistant Director of Admissions in Eagan, MN

    I worked at Argosy University full-time (more than an year)

    Pros

    There really isnt anything thats a pro

    Cons

    poor management, what have you dont for me lately attitude, over the shoulder management

    Doesn't Recommend
    Neutral Outlook
  11. 1 person found this helpful  

    Believe it or Not, It's a Nice Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Director of Admissions in Arlington, VA
    Current Employee - Assistant Director of Admissions in Arlington, VA

    I have been working at Argosy University full-time (more than 3 years)

    Pros

    -Loved the staff
    -Very clean campus
    -Did I mention staff
    -Good amount of training

    Cons

    -Sometimes unrealistic expectations
    -Financial aid office members are often time very rude and do not help students at initial contact

    Advice to ManagementAdvice

    Reconsider how the financial aid office connects with students early on. Do not leave financial questions to the admissions team. Specific financial questions should be referred to the financial advisors, this is to include initial contact. Admissions advisors should not be a part of any of the financial process such as telling students how to get started with their financial aid process. This should all be handled by the finance department as this is suppose to be what they are experts at and paid to do.

    Recommends
    Positive Outlook

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