Argus Reviews

Pros

Great Benefits
Fairly loose work environment once you settle in

Cons

Non-existent Manager interaction with their employees.
No recognition for hard work.
Accelerated training with increasing expectations consisting of handing you a stapled booklet of information with no designated time to review it.
Research department is close to non-existent for complex issues, but I do have the up most respect for the one individual who is the research department.
No ability to communicate directly with Business Administrators on issues

Advice to Senior Management

Become involved with the call center employees you hired rather than sitting in your cubicle with no sense of what issues are going on.

Pros

Pay is good for area

Cons

People dont recognize hard work

Advice to Senior Management

You need to stop having non realistic deadlines and realize that people have lives outside of work. Keep your employees happy.

Pros

Good experience in the industry. Rapidly growing business.

Cons

Not much is dedicated to appreciating the employees or helping move motivated and tenured workers up the corporate ladder

Advice to Senior Management

Know your people at all levels. Don't let your position stop you from being cordial and available to people who aren't in your salary range.

Pros

Provides good opportunities to learn the PBM business / industry. Good people to work with around the organization.

Cons

Employee burnout. Lack of vision / direction at the senior levels. Poor pay compared to the industry.

Advice to Senior Management

Argus does not offer much in the way of opportunities or direction that can excite associates to come to work there. The IT leadership is essentially a joke, as is Argus' reputation in the industry.

Pros

The company is flexible with time off for dr. Appts and sick kids. The dress code is business casual.

Cons

The management team does not speak to or engage with mid level employes. They have an attitide of arrogance.

Advice to Senior Management

Humble yourself and get feedback from your employees.

Pros

Good people with good intentions. Company tries to find jobs elsewhere in the company instead of layoffs if possible. Good ergonomic workstations to help prevent repetetive stress. Management is trying to reengineer the company systems to make life better for the customers and the employees.

Cons

High workload. Time deadlines that can be at times unrealistic given number of requests and/or complexity of requests. Legacy code is convoluted at times which causes problems.

Advice to Senior Management

Hire more people so that the analysis and work can be done at a pace that can meet the deadline yet be done correctly the first time.