Arhaus Furniture Reviews

Pros

Arhaus promotes from within the company; Management is focused on long term sustainability; Products are excellent quality and innovative; Great employee discount;

Cons

Sales staff need to personally put in a better effort to know the product, so they can properly educate and assist customers.

Advice to Senior Management

Be slow to hire the right person and be decisive about parting ways with the one who isn't working out. Everyone would benefit from even more product training in the field.

Pros

Beaiutiful store,product is great, People very complimentary about product and the visual merchandising. It is a great visual environment to work in.

Cons

The management is dishonest... very sneaky., You have to watch your deals like a hawk. No encouraagement towards employees. Bonus structure and small base commission is weak to maintain a life in NYC> I thin the store has a couple of years to go... but there is a lot of favoritism towards the selling store managers. Bad working environment between co-workers. Poor mentality always comes from the top. I would nevere recommend this Company to anyone for employment ,
Disgracefully dishonesty. Shame on you!! You will never gain a stable staff if you treat them as u do.

Advice to Senior Management

Its 2012.... how do you look in the mirror when you wake up.... Dishonesty and lack of integrity is striking.

Pros

Absolutely beautiful, eye catching , nice quality on most
Of the upholstered pieces. I worked with great clients
Enjoy most of my coworkers. I was able to be creative

Cons

Upper management is horrible. Two faced, sneaky, so out of touch with reality.
They don't want you on here but oh well! I'm over them
I have seen so many people come and go. It would be one thing if
They were bad, but some really good people
Have been let go or left because of the way they are treated.
The only people that stay are the sharks and kiss ups. And even they only last so long
It's a shame. It's so nice to look at. But almost everyone is made to feel
Worthless. There isn't going to be anyone left to hire soon lol.
And whenever I do see former employees else where. They
Tell me of all the great things there companies do and raises, bonuses etc
Well it makes you realize that there is better out there. And your don't
Have to put up with it. I'm moving on and it's the best thing I've ever done

Advice to Senior Management

Hire people with proven records of success. Not just dizzy space cadets and
Ruthless people. You let some good ones slip away, and kept and promoted
Some that I still don't really know how they are in
The position the are in????
You should beware of certain regionals , trainers and
Some of your visual. I've heard some pretty unprofessional things
They have allllllll the in house gossip. Oh the things we hear.

Pros

nice showroom and nice product

Cons

Managers come and go like the wind, so does the staff! You are expected to build relationships with customers but "no one owns a customer". It is impossible to make decent money with their below industry 3% commission. They show no respect to their staff . A terrible place to work!!!!

Advice to Senior Management

Stop the revolving door. Customers like consistency, Don"t leave your coffee unattended, we spit in it!

Pros

Beautiful, changing work environment.

Fresh flowers & paint, when budget permitted. Current with color trends & twxtures.

Cons

Constant changing hourly pay rate & commission, long sessions of never ever cleaning, before and after work.
Store managers & personell from home office are unprofessional and rude beyond belief.
There are two set on unspoken of rules, if you are not in the in club you can forget about any "STANDARDS" of decent human behavior.
You can be in the "in" club by kissing up to managers, by betraying your co-wokers or being the store spy. You can be rewarded by causing dissension.

Most of above positve reviews are from the HR dept in Ohio. This is somewhat of a running joke among the in crowd!

Advice to Senior Management

Hire professional, educated work force. Do not reward or reinforce bad or unprofessional behavior.

Pros

Alot of good people, coworkers........all of whom eventually get the you know what put to them.

Cons

Underpaid, asked to clean toilets and housekeeping duties, sell and do all of the paperwork, follow up on orders, collect the monies, fix problems arrange deliveries and house calls are all done on own time and own expense. A company that takes and takes from their employees and gives little to nothing back. Would not recommend this company.

Advice to Senior Management

Hire people that have a business degree and not just moms who have been home for the past 25 years, homeschooling their children. They come in and know nothing about the business and think their only job is to cheerlead the sales people and scold them like they were their home schooled children by posting in BIG RED BOLD LETTERS " THIS WILL NEVER HAPPEN AGAIN. By all to see, before even talking to them. POOR PEOPLE RELATIONS. I was there for 2 years and saw them let many many good people go.......... Their product isn't even that good. If the people only knew.

Pros

Interesting furniture and creative displays, opportunity to learn a lot about the furniture and design businesses, Opportunity to make a good living.

Cons

Poor quality and craftsmanship---multiple returns on orders more common than ANY one would ever imagine. I was the "lucky one" I was one of the top sellers in the entire company and made great commissions for a while... No one else could even make their required monthly goals. Management set unrealistic goals that NO one could ever meet. I am a professional designer and had owned my own furniture store so I could do well because I was very established in my community. They tear apart people and then fire them---no one lasts---out of a group of 12 amazing, good people who sold so much and worked so hard and opened the store together--no one including myself made it a year--the manager who fired me was fired weeks later...when I tried to complain to corporate for the ridiculous reason they fired me---which was that my client who spent over 50k bought her dining chairs at another store because she didn't like any in our selection--I was told by their in house lawyer that no one would speak to me--The people who wrote the glowing reviews aren't any of the many people I've worked with they must be made up.---Be careful--you can't imagine the true nightmare they put me and all my great co-workers through before they fired us all...believe me it was a relief...

Advice to Senior Management

I don't even know where to start--Most are yucksters and yellers who rah rah non stop. No one can really do anything because they are probally just trying to save their own jobs. John Reed visited the store at opening and was never heard from again---I left him messages after my firing saying that I had to talk to him as one of his top sales people in his entire company....nothing

Pros

Great Product
Beautiful atmosphere
Fun and competitive work environment
Amazing vision
Growing company
creativity is encouraged
Family run organization
Team work is a must

Cons

I think that it is a wonderful company and for the most part runs very well. I do wish all the departments would work better together. Sometimes its a battle but i guess this happens everywhere.

Advice to Senior Management

Please continue to listen to the people working for you, we are the ones that are representing you to clients. learn to work better together at the top some senior managers have a hard time working together.

Pros

Everyone has the opportunity to provide feedback at every level of the organization. I like that I can give my input on product, sales, promotions, policies and know that they are truly taken into consideration and/or implemented. I speak to the owner, John Reed on a regular basis and he is always receptive to opinions, ideas, and input.

We sell the best furniture and home decor in the country and am very proud of this!

The opportunity for growth here is tremendous. I started with this company nearly 10 years ago in sales and have since been promoted several times. Arhaus is a growing company so the potential for further advancement is definitely here.

I enjoy the people that I work with every day - I feel like this is my second home and second family. The organization is very family friendly and supportive.

Cons

You must be willing to work hard and wear many hats in order to be successful.

A good portion of my pay goes right back to Arhaus because I am always buying our own furniture and decor!

Advice to Senior Management

Continue to promote from within the organization when you can. Continue to listen to your employees at every level. Grow your corporate staff where it is needed to help support your sales staff and sales growth.

Pros

Can make a lot of money if willing to work hard

Cons

Must be willing to work hard to reap the rewards