Aritzia Reviews

Updated September 16, 2014
Updated September 16, 2014
97 Reviews
2.3
97 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Brian Hill
26 Ratings

Review Highlights

Pros
  • Fast paced environment and good music (in 8 reviews)

  • Met some awesome friends, good discount, building relationships with customers, good sales experience (in 9 reviews)


Cons
  • Poor Work-life balance, administrative support is lacking, huge opportunity with recruiting (in 8 reviews)

  • girls are immature, they would steal your sales (some of them are sneaky) (in 8 reviews)

More Highlights

Employee Reviews

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  1.  

    Great people to work with.

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Aritzia

    Pros

    The team is amazing to work with.

    Cons

    If you close you might be there until 1 or 2 am

    Recommends
  2.  

    Unprofessional

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  New York, NY
    Former Employee - Sales Associate in New York, NY

    I worked at Aritzia part-time for less than a year

    Pros

    The interview process is easy, salary good

    Cons

    Started working for The company August 25, 2014. I was supposed to receive a series of 3 training sessions only received 1! My first impression was not a good one. Started on the sales floor and bam! My first experience of another sales associate stealing my sell and management allowing it to happen. I was sent home on 2 Occasions because it was "slow" . One day i came in and after 35 minutes management announces they were going to send some of the new hires home because it was slow. The next day i had a shift i received a call from a unrecognized cell number from a store manager advising me that i did not have to come in and that after reviewing the direction of the company they could not afford to keep me on the schedule full time. At that point i advised the manager i was not full time but part time. She still preceded to say they didnt want ti keep me on the schedule and not get the hours promised.

    Advice to ManagementAdvice

    Stop promoting people to management based on how much they sell. Hire qualified managers that have a clue.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    This company is a joke

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Aritzia

    Pros

    Discount. Period.
    Salary would be listed as a pro, but once you've factored in poor leadership, caddy twenty- something's who can't see beyond their Isabel Marant shoes, and poor company culture, there really isn't any amount of money that compensates.

    Cons

    1. Poor Leadership- leaders in the company are promoted too quickly and lack the very basic leadership skills to manage effectively. Basic skills would include; open door policy, discretion in confidential matters, and relate-ability. Leadership is not assessed on overall accomplishments, but rather, reviewed and promoted based on immediate successes of small current time frames. Lots of over promising and under delivering.
    2. Labyrinth of Values- teams are rated on individual percentages which range from the physical person, to their actual job, to "how" their job is completed. Company over values format and is less concerned with content from an individual. Great talent within the company, but the culture breeds fear in communicating needs. There is an absolute importance for structure, but this company is rigid in it's thinking and will fire back when communication is not formatted correctly. Leadership is already weak in skill set and lacks ability to effectively teach people, but with the encyclopedia of competencies that are required, great teachers are necessary. Intimidation and arrogance is not the way to teach.
    3. Unrealistic work/life balance expectations- Holiday hours run extremely long, with each team member running 12 hour days. Employees expected to work 6-7 days a week winding down from the regular holiday period into Aritzia's next sale session with zero regard to family life. If you have a family or are an active member of your family, this should be something you consider closely. And if you're sick, forget about it. Plan to pump the cold and flu medicine and sack up, or get snubbed from management for lack of "commitment" or "discipline"... A few of the things that could be noted in evaluation.
    4. Unprofessionalism and lack of privacy- Upper management will request to friend you in social networks and then follow up with you on posts
    5. Poor benefits packages- worst health care offered, no 401k, vacation hours are average for full time employees across retail.

    The list really could go on and on....

    Advice to ManagementAdvice

    Step back and look at all of the people you've lost. You may consider them to not be of worth, but look at where your company is now. Your results reflect the culture that has been bred.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Ask for a high pay rate.. You're gonna need it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Short Hills, NJ
    Former Employee - Sales Associate in Short Hills, NJ

    I worked at Aritzia part-time for more than a year

    Pros

    Great staff to work with

    Cons

    The discount is NOT enough if you want to look "Aritzia" which is why you need to ask for a high pay rate. If you ask for $11, you WILL get get $11. If you ask for $16, they will give it to you. Especially if you've worked in retail for so long. I worked off of $11 & it was NOT worth it. The amount of stress you go through is not worth $11 an hour.
    You will get a high goal. It's easy to hit it if you spot the moms with bags in their hands that have designer names on them. My goals were sometimes $6,000-$7,000 which was ridiculous.
    They say it's easy to hit your goal if you give every girl an outfit which is pants/skirt, top, with layering pieces. But honestly, not everyone is like that. So GOOD LUCK.
    It takes FOREVER to close the store. Sizing, fingerspacing, edging.. You could be there more than 2 hours after you close.
    Girls can be really sharky, & WILL argue if you steal a customer from them without knowing or if they've worked with them in the past.
    The discount will not be enough to buy clothes with your paycheck, which is why I'm saying you need a higher pay rate. You cannot be working 25 hours a week with $11, then get a $430 paycheck (because taxes get taken out), then get asked to look "Aritzia". You'll look at the price tag & not want to spend $110 from your paycheck on a silk blouse.

    If you stick there long enough, you're a good sales stylist, you can tell them you want to leave because you got a good offer somewhere else & they WILL match them, or at least give you a dollar more.
    I know one girl that kept on threatening them that she was going to quit because there were better opportunities. Up to now, she gets $25 an hour PLUS commission. She started off of $12.. That's ridiculous. Now she can support herself through graduate school. Good for her, but I don't know how she did it.
    I'd rather jump off a bridge honestly.

    Advice to ManagementAdvice

    Be understanding. Know that having a ridiculous goal is not achievable unless you have loyal customers coming to you.
    Get a better discount. Or at least a clothing allowance.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    Demanding retail chain

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Aritzia full-time for more than 3 years

    Pros

    Flexible hours, good pay, love my coworkers. Development is handed out but it's yours for the taking if you are hungry and go above and beyond in your day to day duties.

    Cons

    Poor Work-life balance, administrative support is lacking, huge opportunity with recruiting. Management over promises during interviews and reviews and then under delivers in the end. There is a bit of favoritism.

    Advice to ManagementAdvice

    People want to grow and develop with the company, give them the tools and training they need to do that, don't make them beg for it.

    Doesn't Recommend
    No opinion of CEO
  7.  

    Expects The World From You

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at Aritzia for less than a year

    Pros

    You get to meet great people, and there are always great styles and the quality is great. Great learning experience for someone in school.

    Cons

    The team atmosphere can be very fun but also can feel fake, forced or robotic. Work you to the bone, most employees feel exhausted after their first week.

    Advice to ManagementAdvice

    N/A

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8.  

    Fun

    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at Aritzia part-time

    Pros

    fun helpful exciting encouraging eventful

    Cons

    I have nothing bad to say

    Advice to ManagementAdvice

    It was a plan place to work in and everyone was very understanding

  9.  

    Great pay, beautiful clothes, horrendous work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Troy, MI
    Former Employee - Sales Associate in Troy, MI

    I worked at Aritzia part-time for more than a year

    Pros

    The hourly wage for a sales associate is extremely high (depending on how much they want you to work there/keep you). The clothes are gorgeous. Music is jammin'.

    Cons

    The pressure upper management puts on you to make (at times) totally unrealistic goals creates a super stressful ulcer causing environment. Add the fact that most stores are primarily female and you have the cattiest of catty work experiences. A lot of girls sell their souls to make the necessary numbers ($350/hr plus) in order to keep their jobs/get hours.

    You're also required to wear Aritzia clothing 24/7. This sometimes ends up in the girls looking like drones. Beautiful drones but drones nonetheless. I found this to be a little hypocritical considering the emphasis the company puts on style.

    Advice to ManagementAdvice

    Motivate your employees through not so vicious means and promote originality/creativity.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  10. 2 people found this helpful  

    If fashion retail is your thing, Aritzia is a nice place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Aritzia full-time

    Pros

    Decent hourly rate for experienced sales associates, quarterly bonus incentives, nice benefits for full-time employees, and the ability to grow within the company if you choose to. The stores are very nicely designed. The corporate culture is tight-knit, and the events they throw are fun and spare no expense.

    Cons

    Hours are given based on performance, which is determined by sales per hour average. Full-time employees who work on slower days will either have lower SPH or have to push the customers that do come in extra hard to make up for it, neither of which always works and can put people off. Hours can vary wildly because of this, and It can be rough to depend on this as a full-time income if you are a sales associate with grown-up expenses.

    Approves of CEO
  11.  

    It was all right

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Advisor  in  Northbrook, IL
    Former Employee - Sales Advisor in Northbrook, IL

    I worked at Aritzia part-time for more than a year

    Pros

    great benefits/compensation
    girls are all right if you find your niche
    awesome clothes
    music was upbeat
    loved the culture overall
    sometimes free clothes
    it's better to be a sales adviser than a manager

    Cons

    there's a strict aesthetic which hinders your own style
    preferential treatment is given
    lots of under-the-table politics
    if your a sales adviser it's a dead-end in your career--not much room to grow
    stealing sales
    there's a lot of petty drama that could be avoided, unfortunately it comes from SA's who lack a certain maturity level and managers don't have a good handle on the situation because they look at sales numbers first to assess the situation

    Advice to ManagementAdvice

    Advice is don't be subjected to sales numbers when assessing a situation. Look at the situation face value and face the facts that are happening.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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