Arizona Department of Revenue

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Arizona Department of Revenue Reviews

Updated January 25, 2015
Updated January 25, 2015
10 Reviews
2.4
10 Reviews
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  1. 2 people found this helpful  

    AZDOR Audit Department

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Revenue Field Auditor in Phoenix, AZ
    Current Employee - Revenue Field Auditor in Phoenix, AZ

    I have been working at Arizona Department of Revenue full-time (more than a year)

    Pros

    Very flexible, easy going management, fun environment, interesting work, self management, teamwork, travel, vacations, benefits

    Cons

    low pay, older coworkers, less long run potential as a career path, doing the same thing over and over, low privacy

    Advice to ManagementAdvice

    Keep up the good work

    Recommends
    Positive Outlook
  2.  

    Tons of work for too little pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Arizona Department of Revenue full-time (more than 3 years)

    Pros

    Not having to work weekends or holidays. A few nice folks to work with.

    Cons

    Pay is the worst I've ever seen. They haven't had a pay raise in YEARS. I'm not sure how anyone could survive on this wage without a second income or living with roommates or at home with mom and dad. The majority of the staff are temps who have poor personal hygiene and odd behavior. The State doesn't drug test and I think that will tell you what you need to know about the quality of those that work there. Paying into your retirement is mandatory and ends up taking a large chunk of your paycheck each month. I'd rather choose how I invest my income, but I'm in the minority as most of the employees find this to be a huge benefit. At what cost? Living in poverty for 30 years? No thanks! Also there is a ton of diversity which is always a good thing but it also causes cliques and favoritism.

    Advice to ManagementAdvice

    The salaries and favoritism results in low morale and unhappiness all around. Can we please get some decent office supplies? Can you at least supply plastic cutlery or coffee?! HELLO, drug test your employees!!!

    Doesn't Recommend
    Negative Outlook
  3. 2 people found this helpful  

    most worst place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Arizona Department of Revenue full-time (more than 10 years)

    Pros

    nothing to even speak of.

    Cons

    very poorly run company, to many managers and they don't care about the people working there.

    Advice to ManagementAdvice

    try making the lazy people work for their money.

    Doesn't Recommend
    Negative Outlook
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  5. 3 people found this helpful  

    Very mismanaged agency with no thought on hiring the correct person for the correct job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Can Not State This in Phoenix, AZ
    Former Employee - Can Not State This in Phoenix, AZ

    I worked at Arizona Department of Revenue full-time (more than 8 years)

    Pros

    Good benefits and everyone that you work with is very nice. Teamwork is key. Always learning the new statutes as they come out, so able to help taxpayers with the most current information that is avaiable.

    Cons

    The rules change from one supervisor to another in a major way. What was important and part of a statute with one does not mean anything to other supervisor. Likes to hire younger females.. and also as superisors. Better pay... Why hire new people in and pay so much more for them than what the existing employees are getting? Some of the employees are at a level of pay to collect food stamps. Some have to work two jobs to make their bills which is rent - not a house payment as they could never afford a home with what they get paid.

    Advice to ManagementAdvice

    Stop bullying employees. This means do not talk down to them, call them names or harrass employees until they are in tears. Have all supervisors doing the same thing so all employees will expect the same from each supervisor. Instead of hiring the pretty young girl, hire the person best for the job as it gets old to train the pretty young girl in the job that existing employees are overlooked on.

    Doesn't Recommend
    Positive Outlook
  6. 1 person found this helpful  

    Business analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst in Phoenix, AZ
    Current Employee - Business Analyst in Phoenix, AZ

    I have been working at Arizona Department of Revenue full-time (less than a year)

    Pros

    Stability, opportunity for advancement, friendly coworkers

    Cons

    Pay, fear of change, red tape

    Advice to ManagementAdvice

    Do Roi analysis

    Recommends
    Neutral Outlook
  7. 1 person found this helpful  

    Change is a Constant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Collector III in Phoenix, AZ
    Former Employee - Collector III in Phoenix, AZ

    I worked at Arizona Department of Revenue full-time (more than 5 years)

    Pros

    Most of the people are personable. You can generally get help from colleagues as needed.

    Cons

    Due to constant changes in upper management, it is rare to come across a Supervisor, Administrator, and/or Assistant Director (specifically in Compliance) who actually understands what the employees beneath them do. This leads to poor morale and the inability of management to correctly implement policies and procedures that will increase productivity. As a result, as far as I know, production had slowed to the point where they assumed they could lay off most of the employees. Now, since they didn't understand how things worked to begin with, they are fighting to hire back (temporarily) to fix what they continue to break.

    Advice to ManagementAdvice

    LEARN what your people do. Talk to them, and see what things are going well and where your employees think things can run smoother. This will boost morale AND revenue!

    Doesn't Recommend
    Negative Outlook
  8. 3 people found this helpful  

    Good place to get experience, but you're at the driver's wheel with no map.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Revenue Field Auditor in Phoenix, AZ
    Current Employee - Revenue Field Auditor in Phoenix, AZ

    I have been working at Arizona Department of Revenue

    Pros

    You have 6 months to a year to fumble your way through learning how to audit, the department's computer systems, the manager's individual requirements/style for a completed audit, and learning/memorizing/interpret legislation you use in your audits. There is little to no supervision (if that's your're "thing")/no micro-management and minimum requirements to produce. No team work is required so you won't get stuck working with someone unwilling to pull their own weight during a project. Some travel is required - usually a couple of in-state (1 week) and out-of-state (2 weeks) trips a year.

    Cons

    There are currently 3 Revenue Field Audit managers. Keeping things professional in this review is difficult because at least 2 out of the 3 managers constantly force their personal opinions and attitudes inappropriately onto others during the workday. There is little to no interpersonnell communication and zero communication from the managers. Example - if computer systems required to perform job are "down" when you arrive in the morning, managers may be aware but don't feel it's necessary to communicate current status and update of status when systems are back up. Managers are known to NEVER put anything in writing over some perceived fear of getting "caught" or something giving the wrong answer or advice or whatever - even if asked simple questions via email. NO ANSWERS EVER! Managers are heads of popular clicks around the office. They tend to align themselves with the "yes" men and women that they treat like trained monkies and are known to hand out promotional openings with higher pay to those they like and can push around & push their own work onto to avoid having to additional work themselves. At least one manager is in the middle of a legal harrassment suit by an employee and should probably be in at least two other suits. Absolutely no professionalism and should be avoided at all costs.

    Advice to ManagementAdvice

    To the director and assistant director: you have the "bottom of the barrel" management team that not only disrespects in a random and indiscriminate manner depending on their moods, also tends to target certain individuals and persisently denigrades those individuals. There is absolutely no leadership and zero fostering of positive team work to solidify the department and its inner workings. There is growing dissention and even hostility within the field audit department and it's no secret that it stems from the incompetent management team. The answer to solving this dilemma is NOT to alter processes that encourage the incompetent management team to begin micromanaging or causing friction by management altering processes abruptly that make it even MORE difficult for auditors to produce a good product. IMO the best answer is to refine or rebuild management and instill the necessary skills with THEM that they can positively transfer throughout the department through one-on-one positive, supporting management and encourage and foster teamwork.

  9. 4 people found this helpful  

    I wish I could turn back the clock and not take the position.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Info Tech Spct IV in Phoenix, AZ
    Former Employee - Info Tech Spct IV in Phoenix, AZ

    I worked at Arizona Department of Revenue

    Pros

    - For the most part there is a feeling of a united front among employees… against how things are being run.
    - Not too much after hours work.
    - Health benefits are good.

    Cons

    -Things are far too political.
    -No one looks toward the future, everything is viewed from a fiscal year stand point. They’d rather save money this year even if it means spending more over the course of the next 3. Even if it means that it could end up costing people their jobs, it simply doesn’t matter.
    -Each division fights with other divisions. There’s absolutely no sense of unity among the company.
    -The IT management sets everything up for failure. Even when all the technical resources are telling them something won’t work or it shouldn’t be done that way, upper management will simply say I don’t care.
    -Anyone who knows what they are doing will only last maybe 2-3 years. All good talent moves on when they realize things can’t be changed.

    Advice to ManagementAdvice

    Get a CIO, and management team that actually knows what it is to run an IT division and stop wasting money throughout the agency. After laying off over 300 people, spending habits didn’t change. There is so much waste going on its ridiculous. Employee morale is important even in a state agency.

    Doesn't Recommend
  10. 1 person found this helpful  

    Working for the Arizona Department of Revenue has been a great experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Arizona Department of Revenue

    Pros

    Pros: A great work place, good benefits, and great people.

    Cons

    Cons: No room for raises.

    Recommends
  11. 1 person found this helpful  

    good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Arizona Department of Revenue

    Pros

    There is not much work, and you don't have to bring anything home and you travel and make money and stuff

    Cons

    The salary really sucks and the old people are really grumpy and hate all the new people that get hired

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