Arizona Grand Resort Reviews

Updated January 23, 2015
10 reviews filtered by
  • Any Location
  • Any Job Title
3.1
10 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
(no image)
W. Matthew Crow
2 Ratings

Employee Reviews

Sort: Popular Rating Date
  1. Great place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Phoenix, AZ
    Current Employee - Server in Phoenix, AZ

    I have been working at Arizona Grand Resort

    Pros

    Everyone is nice. Great tips in the restaurant. Upper management is nice and takes the time to listen.

    Cons

    Stay out of the way of the chefs. Be prepared for horrible uniforms.

    Advice to ManagementAdvice

    Help more

    Recommends
    Positive Outlook
    Approves of CEO
  2. Great People, Not So Great Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Arizona Grand Resort

    Pros

    - Very friendly employees
    - Decent Location

    Cons

    - No opportunity for promotion
    - During the "Great Recession of 2008" we didn't recieve any raises for several years

    Advice to ManagementAdvice

    Working with the people here was easily the best part of the job, unfortunately the upper management didn't seem to have a clue about some of the people they had. I watched as some of the most talented customer service oriented people were let go or left for really stupid reasons.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3. Arizona Grand Resort and Spa

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Arizona Grand Resort

    Pros

    Fun to interact with people

    Cons

    More recognition from guests than from managers

    Advice to ManagementAdvice

    Recognize employees

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. It was a good experience that taught me a lot.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Arizona Grand Resort

    Pros

    Good pay. Good coworkers. Flexible schedule.

    Cons

    Long hours. Changing schedules. Working weekends.

    Advice to ManagementAdvice

    Listen to employees over guests.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6. This was a demanding, busy job.

    Current Employee - Senior Sales Assistant in Phoenix, AZ
    Current Employee - Senior Sales Assistant in Phoenix, AZ

    I have been working at Arizona Grand Resort full-time (more than 3 years)

    Pros

    I was always busy and the resort staff was nice to work with.

    Cons

    The pay was low for the position and there was no chance for advancement.

    Advice to ManagementAdvice

    No advice

  7. AZ Grand Job Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Sale Assistant in Phoenix, AZ
    Former Employee - Senior Sale Assistant in Phoenix, AZ

    I worked at Arizona Grand Resort full-time (more than 3 years)

    Pros

    Always busy, outside staff other than the sales team was peasant to work with.

    Cons

    Didn't feel like a part of the sales team, was not compensated fairly and the office demeanor was extremely inappropriate.

    Advice to ManagementAdvice

    Enforce rules and establish a level of appropriate verbiage and action.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  8. I love the people here!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hair Stylist in Tempe, AZ
    Current Employee - Hair Stylist in Tempe, AZ

    I have been working at Arizona Grand Resort part-time (less than a year)

    Pros

    As a hair Stylist, I get to interact with people from all over the world! Everyone is really nice and friendly and it is not fake!!!

    Cons

    It gets slow from time to time... Also they have an on call system that I wish they would change. (You have to call in every hour until your shift is over).

    Advice to ManagementAdvice

    Keep up the good work and I really enjoy the culture at the Grand!!!

    Recommends
    Positive Outlook
  9. Ok but hard to be promoted past a supervisory level

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Phoenix, AZ
    Current Employee - Anonymous Employee in Phoenix, AZ

    I have been working at Arizona Grand Resort full-time (more than 5 years)

    Pros

    Good work environment and friendly staff.

    Cons

    Low comparison wages. Almost all upper-level staff has been there for many years, which sounds good, but means they are not very open to new ideas.

    Advice to ManagementAdvice

    Encourage more growth opportunities.

    Doesn't Recommend
    Neutral Outlook
  10. Poisonous work environment for little compensation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Phoenix, AZ
    Former Employee - Server in Phoenix, AZ

    I worked at Arizona Grand Resort full-time (less than a year)

    Pros

    Easy to get a job in the Lobby Grill restaurant because of the high turnover.

    Cons

    Negative work environment. The management is indifferent at best, and verbally abusive at worst. No sick days. In a restaurant, no less. One week of vacation after a year of service. High turnover. Coworkers are cutthroat and steal your tables.

    Advice to ManagementAdvice

    Advice doesn't matter, the heads of private companies live and die by the profit that goes into their pockets and those of their family members. Promote a culture of positivity, at least?

    Doesn't Recommend
    Neutral Outlook
  11. Hard work expected, little appreciation or respect given in return

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Arizona Grand Resort

    Pros

    Can be decent pay in peak season

    Cons

    Heavy lifting, short ever changing deadlines to be ready for an event, weeks/months without work. No benefits accrued not even part-time benefits, even after several years on part-time because the off season knocks you down to on-call status. During summers

    Advice to ManagementAdvice

    Respect your employees and encourage/require others to do the same and require workers speak English, causes a major barrier when workers switch from English to spanish in the middle of a conversation to isolate others.

Work at Arizona Grand Resort? Share Your Experiences

Arizona Grand Resort

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.