Arkansas Blue Cross and Blue Shield

  www.arkbluecross.com
  www.arkbluecross.com

Arkansas Blue Cross and Blue Shield Reviews

Updated December 10, 2014
Updated December 10, 2014
35 Reviews
3.4
35 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Mark White
15 Ratings

Employee Reviews

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  1.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Enrollment in Little Rock, AR
    Current Employee - Enrollment in Little Rock, AR

    I have been working at Arkansas Blue Cross and Blue Shield full-time (more than an year)

    Pros

    Pay benefits bonuses coworkers family oriented. They screen well for employees

    Cons

    I do not have any cons about working here. This is a great company to work for..

    Recommends
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Was a Great Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supervisor in Little Rock, AR
    Current Employee - Supervisor in Little Rock, AR

    I have been working at Arkansas Blue Cross and Blue Shield full-time (more than 10 years)

    Pros

    Great Learning and Development Program. Pay is competitive. On a personal level it is like working with family - the co-workers generally care deeply for each other. Co-workers are almost always there for each other whether it's a personal or professional need. Benefits (insurance, PTO, etc.) are definitely some of the best in the industry.

    Cons

    Long work hours because understaffed and too many projects - especially for exempt (salaried) staff. Deadlines must be met without sufficient resources. While they do have a great L&D program there is very little opportunity for advancement - spend all of your personal time taking/passing the classes and certifications they recommend but absolutely no promotion for it. All of this equals burn out for a lot of the employees.

    Advice to ManagementAdvice

    Staff appropriately and give the employees the resources and tools they need to do their jobs effectively and efficiently.
    If someone has completed recommended leadership training and is ready for a promotion, promote them. Otherwise do not send them through it giving them false hope. Make sure that those you do promote are really worthy of the promotion and truly understand the business/work they will be over - that will go a long way for improving team morale.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Not bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims in Little Rock, AR
    Former Employee - Claims in Little Rock, AR

    I worked at Arkansas Blue Cross and Blue Shield

    Pros

    Great incentives every year if you're an exempt employee

    Cons

    Promotions given based on butt kissing not experience

    Advice to ManagementAdvice

    Promote the people who know what their doing and have been doing it for years.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    Decent company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supervisor in Little Rock, AR
    Current Employee - Supervisor in Little Rock, AR

    I have been working at Arkansas Blue Cross and Blue Shield full-time (more than 5 years)

    Pros

    Benefits are good, although they are passing more of the healthcare premium to their employees

    Cons

    No work life balance, be prepared for department transfers in which someone has been with the company for years, but has no actual job specific knowledge, so get ready to possibly have to train your boss.

    Advice to ManagementAdvice

    Review job descriptions, hire people with actual useful knowledge/experience instead of tenure.

    Recommends
    Neutral Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Great Company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Arkansas Blue Cross and Blue Shield

    Pros

    Employee engaging and great compensation and benefits package.

    Cons

    Political and promotion sometimes based on favoritism

  7. 1 person found this helpful  

    Don't be fooled

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Little Rock, AR
    Current Employee - Customer Service Representative in Little Rock, AR

    I have been working at Arkansas Blue Cross and Blue Shield full-time (more than an year)

    Pros

    benefits are the only thing positive...

    Cons

    As a CSR I will say the company is lacking alot. Yes they give you bonuses, if you qualify..Yes they give you training, minimal at best. If you go to what is known as BANA please be ready for the QA analyst to kill you on your QA's and when you get killed guess what there goes that precious bonus. QA will nick pick the mess out of you. Supervisor seemed more worried about their job and they can careless about your success. I would not recommend this company to anyone to work at especially if you are a CSR.

    Advice to ManagementAdvice

    Fire supervisors who dont even know their own jobs but keep them some how...

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  8. 2 people found this helpful  

    Overall. I had good working experience at Arkansas Blue cross Blue Shield

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Systems Analyst Programmer in Little Rock, AR
    Former Employee - Systems Analyst Programmer in Little Rock, AR

    I worked at Arkansas Blue Cross and Blue Shield full-time (more than 8 years)

    Pros

    Average pay and Good benefits and respect to privacy and understanding of Family circumstances.

    Cons

    Some departments experience high turnover rate in due to bad management.
     Promotion most of the time based on favoritism.
     If you know how to play Political and your keep low profile your job is OK.

    Advice to ManagementAdvice

    Need to provide training to employees instead of keep hiring outside contractors who practically do not care about the company welfare.

    Doesn't Recommend
  9.  

    Who wouldn't want to work for ABCBS

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Arkansas Blue Cross and Blue Shield full-time

    Pros

    Employees are treated with dignity and respect and are kept informed.

    Cons

    Promotions are sometimes based on who you know.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Little Rock, AR
    Current Employee - Anonymous Employee in Little Rock, AR

    I have been working at Arkansas Blue Cross and Blue Shield full-time (more than 8 years)

    Pros

    Incredible Culture, Respects Family Work Balance

    Cons

    Complex business with a great deal of uncertainty due to ACA

    Advice to ManagementAdvice

    Promote based on talent, not just experience.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    It is great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Blue Card Provider Service in Little Rock, AR
    Current Employee - Blue Card Provider Service in Little Rock, AR

    I have been working at Arkansas Blue Cross and Blue Shield full-time (more than an year)

    Pros

    It has Great benefits at low cost to employees

    Cons

    Pay is not as should be

    Advice to ManagementAdvice

    Time off policies and more perks. Need more opportunity for growth

    Recommends
    Neutral Outlook
    No opinion of CEO

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