Arkansas DHS
2.9 of 5 10 reviews
www.arkansas.gov Little Rock, AR 5000+ Employees

Arkansas DHS Reviews

Updated Feb 24, 2014

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2.9 10 reviews

                             

100% Approve of the CEO

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Jerry Berry

(2 ratings)

40% of employees recommend this company to a friend
10 Employee Reviews
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Wonderful place to start new or be welcomed back

Care (Current Employee)
Central, Hot Spring, AR

I have been working at Arkansas DHS full-time for less than a year

ProsThe relations made between staff & consumer, great insurance and meal tickets.

ConsHeavy lifting or documentation is not to the lighthearted.

Advice to Senior ManagementSteady income and lifetime benefits with retirement available.

Time is accrued monthly with the allowance to enjoy vacations anytime.

Staff is flexible with on-going training and the option to advance in one's career.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Not a good place for young people or women to advance (political)

Grants Analyst (Current Employee)
Little Rock, AR

I have been working at Arkansas DHS full-time for more than 3 years

ProsGreat benefits and ability to move jobs with ease.

ConsPolitical. Unfair practices regarding special treatment. Younger staff given less opportunity for advancement. Seniority favored over education and experience.

Advice to Senior ManagementHire younger people and give them respect. Women deserve respect, as well and should be treated as equals.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Great project to be a part of.

Care Coordinator (Current Employee)
Little Rock, AR

I have been working at Arkansas DHS as a contractor for more than a year

Pros- create your own schedule
- making a real, measurable difference in people's lives

Cons- no set hours give you a work experience similar to being "on call"
- high stress

Yes, I would recommend this company to a friend

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Good place to work for.

Anonymous Employee (Current Employee)
Hot Springs, AR

I have been working at Arkansas DHS

ProsState government agency, security, great benefits.

ConsHard to move up, hiring freeze, salary increase freeze.

Yes, I would recommend this company to a friend

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Unmotivating. Status quo is acceptable.

Anonymous Employee (Current Employee)
Little Rock, AR

I have been working at Arkansas DHS

ProsReliable employment. Good benefits. Room for advancement.

ConsNot alot of innovation or employee motivation.

Advice to Senior ManagementSet higher standards and provide feedback.

No, I would not recommend this company to a friend

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1 person found this helpful  

Generally good work environment

Chemist (Current Employee)
Little Rock, AR

I have been working at Arkansas DHS

ProsSome flexibility in hours, usually a low stress environment compared to many other jobs, good benefits, mostly nice people to work with, nice facility

ConsLow raises, if any, pay does not advance as quickly as the cost of living, reclassification of salaries not advantageous for some, not good for advancement in position or salary

Advice to Senior ManagementSpend time getting to know people in all departments for a better feel of the day to day tasks and challenges that the workers face.

No, I would not recommend this company to a friend

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Overworked and Underpayed

Anonymous Employee (Current Employee)

I have been working at Arkansas DHS full-time for more than a year

ProsMaking a real difference in people's lives
Seeing people make lasting change in their families

ConsReceived little to no support from supervisor.
Denied any time off despite having the accumulated hours needed when coworkers and supervisor were taking time off.
No clear job description within office
Given little to no support to accomplish job, and than blamed when work fell apart.

Advice to Senior ManagementSupport the Front Line workers
Actively monitor employee case loads, and take meaningful action when workloads become excessive

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Division of Children and Family Services Family Service Workers

Anonymous Employee (Current Employee)

I have been working at Arkansas DHS

ProsGreat job in protecting children from abuse and neglect.

ConsIncomplete workload is sometime dumped on new workers and too many social workers try to be friends with offenders.

Advice to Senior ManagementThere is a major need for reforms, tougher laws on child abuse/neglect, and need to really screen who are hired for Family Service Worker Positions,

Yes, I would recommend this company to a friend

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2 people found this helpful  

An abusive relationship.

Family Service Worker (Current Employee)

I have been working at Arkansas DHS

ProsBenefits package. Immediate access to time off. Fulfilling purpose. Great ability to network and learn your community. Great Co-workers. Excellent chance for advancement if you choose.

ConsHigh burn-out from constant crisis mode. Low work/life balance ability. You probably won't have time to take advantage of benefits. The job must be done no matter what, whether sick, understaffed or without the tools or time necessary. You must make this job the priority in your life. Also, the stories and lives you encounter may keep you awake at night.

Advice to Senior ManagementExcess constant overtime at time-and-a-half pay, high turn-over, and training newbies so often seems a gross mismanagement of tax-payer dollars. Support your knowledgeable front line employees who give so much and don't abuse them through unreal expectations.(Dcfs)

No, I would not recommend this company to a friend

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2 people found this helpful  

DHS DCO employees: overworked and severely underpaid

Anonymous Employee (Current Employee)

I have been working at Arkansas DHS

ProsAn employee is not expected to arrive any earlier than 8:00 a.m. or stay any later than 4:30 p.m. Also, one will almost never be expected to work on weekends or holidays. Direct supervisors really understand the high workload pressures and therefore tend to be understanding of missed deadlines, etc.

ConsDue to sheer number of citizens/clients who are seeking benefits in today's economy, there is an absolutely crushing workload for front-line employees. Upper-level management refuses to acknowledge the problems associated with such a heavy workload. "Get it done" seems to be the mantra. To deal with the clientele seeking services, employees are forced to cut corners in virtually every area that one can imagine.

Employees should not expect to receive pay raises of any type. During performance evaluations, employees are universally given rankings of 3 (on a scale of 1 - 5), and told by supervisors that it is not allowable to give higher ratings.

Advice to Senior ManagementTry performing some of the tasks that some of the front-line, entry-level employees have to endure. Then revise your policies to streamline jobs that have become so bogged down by inefficiencies and tedious, unnecessary processes. Do a better job of monitoring what your front-line managers are doing.

No, I would not recommend this company to a friend

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