Armstrong World Industries

  www.armstrong.com
  www.armstrong.com

Armstrong World Industries Reviews

Updated November 11, 2014
Updated November 11, 2014
54 Reviews
2.7
54 Reviews
Rating Trends

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Approve of CEO
Armstrong World Industries President, CEO, and Director Matthew J. (Matt) Espe
Matthew J. (Matt) Espe
17 Ratings

Review Highlights

Pros
  • Great people, smart people at project team and plant floor level (in 3 reviews)

  • The corporate campus is beautiful and provides walking trails and disc golf and an onsite gym (extra fee) to stay healthy (in 3 reviews)


Cons
  • Senior management has no idea what business they are in (in 4 reviews)

  • I worked in a manufacturing plant that was getting pretty worn down (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great Internship, Wouldn't work here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mechanical Engineer
    Former Employee - Mechanical Engineer

    I worked at Armstrong World Industries as an intern (less than an year)

    Pros

    Was given a lot of freedom as an intern, but at the same time the management was not available when needed. It was a great experience for someone new to the field, even if it was the knowledge of what you would not want to do after graduation.

    Cons

    I worked in a manufacturing plant that was getting pretty worn down. The other people there did not seem to care much about work or performance. no clear progression at the company

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Limited Advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Lancaster, PA
    Former Employee - Anonymous Employee in Lancaster, PA

    I worked at Armstrong World Industries full-time (more than 10 years)

    Pros

    The company benefits are comparable to other companies in the region. They are generally flexible with your work schedule as well if your role allows for it. Obviously a Customer Service role is a bit more demanding because of the necessity to be on the phone for customers. The corporate campus is beautiful and provides walking trails and disc golf and an onsite gym (extra fee) to stay healthy. Safety is at the forefront for their employees and anyone coming onsite -- they do not take chances. CEO, although he has had to make tough decisions, I believe is ethical and reasonable. IT department is a well oiled machine. Shared Services group is very helpful in answering employees' questions.

    Cons

    Although the company has a Women's Initiative Network, top management is filled with a less than diverse executive office suite. There are so many politics at work and that's what makes the company a difficult environment to work in. The HR department could use an overhaul. The company had a mentoring program at one time that was formal in nature, but was discontinued a long time ago. Many talented, knowledgeable people ended up being pigeon-holed into job positions. I have seen longtime employees take more than 20 years to get from an entry level position to a supervisor position. Typically what ends up happening is talented, knowledgeable employees are called by headhunters to leave Armstrong for a better career path. Problematic employees tend to move around the company oddly enough.

    Advice to ManagementAdvice

    Develop your mentoring program and career path for employees. Clean up your HR department.

    Doesn't Recommend
    Approves of CEO
  3.  

    Solid Company--Way too political

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Lancaster, PA
    Current Employee - Anonymous Employee in Lancaster, PA

    I have been working at Armstrong World Industries full-time (more than 10 years)

    Pros

    Solid leader in its markets. Construction related products are relatively less volatile in economic ups and downs.

    Cons

    Politics, Politics, Politics. In many areas of the company (not all) style is valued over substance which drives horrible politics and cliques. Being a big fish in a small pond really skews people's view of the company--Armstrong tries to act bigger than it really is.

    Advice to ManagementAdvice

    The "organizational vitality" initiative is used as a weapon as often as it is a tool to develop people. Several key operations are clearly understaffed leading to shoddy work and frequent burn-out.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    A Downward Spiral...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Armstrong World Industries full-time

    Pros

    The pay is good for the area. Work/Life balance is good with the ability to flex your schedule to meet personal needs.

    Cons

    Since being bought out by TPG, it is a different company with no respect for individuals below the 3rd tier of management. Employees are under appreciated, creating a toxic environment where many employees are disgruntled. I've heard management say 'Let the Buyer Beware' which is totally against what Armstrong says it stands for. Borderline un-ethical decisions are being made. Management has no problem telling you what they think you want to hear and making zero effort to change/care. They no longer do exit interviews, which says a lot. They don't even want to take the time to put on the charade that they care why people are leaving or how they could improve. Armstrong is looking for company 'yes' men. Do what they say, when they say, and don't ask questions.

    Advice to ManagementAdvice

    Value your employees, they are the company's life blood. Ask yourself why so many are leaving.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Management is a joke

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Production Technician in Saint Helens, OR
    Current Employee - Production Technician in Saint Helens, OR

    I have been working at Armstrong World Industries full-time (less than an year)

    Pros

    Schedule, friends, Pay and benefits. Training and sops are easy to follow and study so you do your job well.

    Cons

    People get away with not following procedurs. New workers do all the work. Old timers are lazy.

    Advice to ManagementAdvice

    Stop patting yourselfs on the back. You dont know what is happening on the floorand will never know your employees because you dont trust us.

    Doesn't Recommend
    No opinion of CEO
  7.  

    Enjoyed my time at Armstrong

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Analyst II in Lancaster, PA
    Former Employee - IT Analyst II in Lancaster, PA

    I worked at Armstrong World Industries full-time (more than 3 years)

    Pros

    With a large company - was easy to mix with people who had similar skills. flexible hours at times when needed. Salary was very in line with industry

    Cons

    at times because of the size, it just takes too long to feel like you've acommplished something. at times it could feel like many people were trying to do the same thing (lack of communication and organization)

    Recommends
    Neutral Outlook
    No opinion of CEO
  8. 2 people found this helpful  

    Poor Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Lancaster, PA
    Current Employee - Anonymous Employee in Lancaster, PA

    I have been working at Armstrong World Industries full-time (more than 10 years)

    Pros

    Armstrong has a very nice, securely gated campus. The benefits are good, and the pay is descent.

    Cons

    Armstrong has poor management, who hire poor managers who cannot lead or mentor people. Morale is very low. There is very little appreciation for a job well done. There is no job progression, and job description are inaccurate, if they even exist at all. There are a lot of unwanted office politics.

    Advice to ManagementAdvice

    Managers should have to go through appropriate training to be hired as a manager. Consider bringing back the mentor program. Consider hiring people who can lead and mentor people.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  9.  

    Great Organization/ Little opportunities for advancement without moving

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Service Representative
    Current Employee - Field Service Representative

    I have been working at Armstrong World Industries full-time (more than 3 years)

    Pros

    Fantastic training and great tools geared to help you succeed. My experience is with Field Sales work and the support is there. Generous benefits and steady employment. Management is generally open and welcoming.

    Cons

    Must be a self starter and deal with a sometimes antiquated supply chain. Bonus structure is not good at the mid range. You can feel like a Island to yourself at times with the larger territories and heavy traveling required at times.

    Advice to ManagementAdvice

    Provide a better path forward for mid-level and entry positions. Focus on Job enrichment if positions are not available.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    complete anarchy...too much money with too little direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operator in West Plains, MO
    Current Employee - Operator in West Plains, MO

    I have been working at Armstrong World Industries full-time (more than 5 years)

    Pros

    pays pretty well for the area

    Cons

    never know if you will work a full week, day, or even shift

    Advice to ManagementAdvice

    listen to employees about their ideas rather than force your own

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  11.  

    Burn out.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Territory Sales Manager in New York, NY
    Current Employee - Territory Sales Manager in New York, NY

    I have been working at Armstrong World Industries full-time (more than 5 years)

    Pros

    Ability to put Fortune 500 Company on resume.

    Cons

    Upper management is in glass bubble....

    Advice to ManagementAdvice

    Visit customers.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

Armstrong World Industries Photos

Armstrong World Industries Corporate Headquarters
The Green Castle

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