Armstrong World Industries Reviews

Pros

I left right before the CEO and CIO left due to a change on the Board from an investment company so take it with that in mind. The company was very focused on quality - working conditions, processes, and approaches. It was at times very innovative. The IT and Marketing teams worked well together. There were many opportunities to be recognized and to access senior executives.

Cons

Some thinking in the digital space was antiquated and needed to be shown and told over and over. They are much better now I understand. The Lancaster location made recruiting top talent a bit difficult.

Advice to Senior Management

Listen to those hwo have bene around for a hwile in the industry. Cost cutting is a good thing but cutting too deep makes your investment in gold turn to bronze.

Pros

They provided a great salary and benefits.
Many dedicated coworkers.

Cons

Little concern for the customer's experience.
Better training needed.
Confusing paperwork and processes.

Pros

Absolutely loved the people I worked with. Considered family. All hardworking, nice, caring, fun people. Committed to doing a good job. This definitely made the job for me. Great compensation and benefits.

Cons

Top level management getting worse and worse. Very impersonal and cut throat. Happy I was removed enough from this, but would have been an issue as I continued to move up.

Pros

Excellent pay
Great focus on safety
Job security, many people worked for years in the organization
Many different location across the country

Cons

No room for promotion
Little or no notification of opportunities
Employees were kept in the dark about the asbestos liability
Terrible environmental reputation

Advice to Senior Management

Develop internal talent in from all areas of the organization. Recruiting from Penn State is fine, but there are many competent people within your ranks deserving of promotions.

Pros

There are excellent people working production

Cons

Management is clueless about running the mill

Advice to Senior Management

Stop telling lies and blaming everything on someone else. Man up and take responsibility. Lean manufacturing does not fit all situations all of the time.

Pros

Armstrong World Industries as a corporation is the absolute best employer ever!!!! Pay is very good, great benefits and the people in the Lancaster corporate offices and on the campus are the most incredible people with the exceptional attitudes.

Cons

The cabinets division is not well managed at all. In my 6 years there I saw three Vice Presidents come and go. Not all but most of the management team in Addison are incompetent and have no industry experience within the cabinets industry. HR actually hired a regional manager that had no cabinets, or construction industry experience at all. A few employees brought a piece of damaged crown molding into the managers office to show him the imperfections in quality and he had no idea what it was. WOW!!

I had 3 District managers during my employment there. They fired the best one shortly after I started and the other 2 replacements had not a clue as to how to communicate with employees, motivate employees or how to manage people. It really is a shame because Armstrong has a great reputation, puts out a very good cabinet box and most certainly has the ability to garner a much larger percentage of the market if they could just get it together.

Advice to Senior Management

Corporate management in Lancaster has to get more involved in overseeing the actions and attitude of the cabinets division. I think the best thing that could happen would be for the Lancaster corporate offices to dissolve the Addison, TX corporate office and re-establish the cabinets division within the Lancaster, PA corporate offices complex/campus. Addison is running the cabinets division into the ground.

Pros

the money an t the people you work with are you best assesset are the best

Cons

the more you do the less they apresheate what you do. they tell you how to do your job and they can;t do the job then selfs

Advice to Senior Management

Go down in the plant and do the jobs that the people do in the 103 degree temp in the summer and then tell the people you need more production. While you sit up in the air condition offices.

Pros

Insurance, Pay, Benefits, earned personal days

Cons

Favoritism, downgrading, undervalued, harassment, work overload, laziness of employees and not disciplined for it, no communication

Advice to Senior Management

Respect EVERY employee, no favoritism, communication, praise for doing well, offer other opportunities

Pros

The benefits. If the company has there way though the benefits will be reduced and the price to have those benefits will go up so that makes it not as good of a place to work.

Cons

The repetitious of the job takes it's toll on a persons body. Not knowing from day to day if you are going to have a job or not and if you will be working a full week or day to day.

Advice to Senior Management

Communication with the employee's. They need to care about the employee's who are out there working everyday on the floor making the flooring and bringing the company in more money. Safety they say safety, safety but it is production first then safety.

Pros

Pay, in my opinion, is great...benefits are a plus....the hours are getting better, (one year of 12 hour shifts doesn't leave much time for an outside life.)

Cons

With the downturn in the economy 12 hour shifts became a must and that does not leave much time for an outside life, rotating shifts are just hard on a body, what used to feel like family now just feels like a job, a lot of pressure is being put on the newest employees to do what in my opinion is the most important job....the inspection of finished product before it is shipped to the customer. This is where a newly hired employee starts and is the lowest paying job in the plant in which I work.

Advice to Senior Management

It used to feel like management actually cared....not so much any more.