Armstrong World Industries

  www.armstrong.com
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Armstrong World Industries Reviews

Updated August 18, 2014
Updated August 18, 2014
49 Reviews

2.8
49 Reviews
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Armstrong World Industries President, CEO, and Director Matthew J. (Matt) Espe
Matthew J. (Matt) Espe
14 Ratings

Employee Reviews

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  1.  

    Long standing company in a difficult environment

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Armstrong World Industries full-time

    Pros

    Global company trying to grow around the world, a variety of good products in all divisions and geographies

    Cons

    Company has been in a long difficult downward slide since the 1990s, endured a tough period in bankruptcy and then potentially being sold post-bankruptcy. Seems like it would be "easy" to fix and grow the company but markets are challenging just about everywhere it does business.

    Advice to ManagementAdvice

    Make sure newer members of management dig in, listen to and value the company for what it has been and is now as a way to help it grow.

  2.  

    No longer what it was. Is very political, weak leadership, and outdated thinking.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Architect  in  Lancaster, PA
    Current Employee - IT Architect in Lancaster, PA

    I have been working at Armstrong World Industries full-time for more than 8 years

    Pros

    Pretty campus, although outdated buildings and infrastructure. Pays very well as long as you don't question management's odd decisions.

    Cons

    Outdated thinking by managers that have limited experience outside of Armstrong. Is very difficult for new people to make a difference. New people introducing modern ideas are not made welcome. IT is mostly outsourced to India and horrible service.

    Advice to ManagementAdvice

    Get new executive level leadership in IT to more quickly modernize management's approach. Would save money faster and would be kinder to the few remaining IT employees so we don't have watch managers learning on the fly current IT practices.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Armstrong World Industries full-time

    Pros

    Armstrong provides a very encouraging team atmosphere.

    Cons

    There was a lot of senior management changes.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Once great, really lost their way

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Liaison Building Products  in  Lancaster, PA
    Former Employee - Liaison Building Products in Lancaster, PA

    I worked at Armstrong World Industries full-time for more than 5 years

    Pros

    If you find the right coworkers it can be a great work environment. The recent purchase of the company by TPG has made it even more political than it is so be very selective who you talk to. People see the jobs being scaled back and will use any info to get ahead and put a knife in your back.

    Cons

    Management has a lot to be desired. A lot of the good managers got "phased out" during the buyout. Sales force was "restructured" and it was ugly. They look at you as a commodity not as an employee.

    Advice to ManagementAdvice

    People see what's going on. Don't tell them things are being scaled back to "save money" while giving huge bonuses to top executives. Many recent decisions have destroyed moral.

    Doesn't Recommend
    Disapproves of CEO
  6.  

    Overall good job,pay, and Benefits (Macon, Ga.)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Macon, GA
    Former Employee - Anonymous Employee in Macon, GA

    I worked at Armstrong World Industries

    Pros

    Excellent pay and benefits for the work. Great communication between employees and management.

    Cons

    If you have low seniority it will take years to move up without being rolled off of your position. When production is low you have to stay home and draw temperary unemployment. Alot of the people that have high seniority at this plant are some of the most laziest people that I have ever came across in my life and they don't take pride in their work. I think it is sad that they take their jobs for granted which is ridiculous when there are so many people in this country out of work.

    Advice to ManagementAdvice

    New employees who actually care about their job.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Compliance by small town people but no real opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Research  in  Lancaster, PA
    Former Employee - Sales Research in Lancaster, PA

    I worked at Armstrong World Industries full-time for more than 3 years

    Pros

    Very little commute traffic. Very low expectations on education and intelligence for management. You can basically go to a crappy school and make decent money here. Only in Lancaster would this happen.

    Cons

    The company is headquartered in Lancaster, PA and most people have the small town mentality which has become part of the culture here . Gossip mill where everyone is concerned about each other's personal lives.

    Employees here are happy making $40-50k a year and think they are "lucky" to have that salary. Once I got out of Circle A and moved to a major city to work for a Fortune 500, I saw that a business minded corporation operates. There is no drive for success here.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Good company but requires a lot out of its employees. Definitely not for slackers

    • Work/Life Balance
    • Career Opportunities
    Current Employee - Human Resources Manager  in  Lancaster, PA
    Current Employee - Human Resources Manager in Lancaster, PA

    I have been working at Armstrong World Industries full-time for more than 10 years

    Pros

    You get good experience. The people are warm and caring.

    Cons

    Long hours. Always on feel like you have to be available all the time. They've outsourced some finance and IT functions and it makes life frustrating when you have to deal with a vendor or have an IT issue.

  9.  

    Doesnt feel like work, all about building relationships

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Service Manager  in  Phoenix, AZ
    Current Employee - Field Service Manager in Phoenix, AZ

    I have been working at Armstrong World Industries full-time for less than a year

    Pros

    You get to set your own hours

    Cons

    I can not think of one

    Advice to ManagementAdvice

    Bigger Bonus

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Downhill Spiral

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management  in  Lancaster, PA
    Former Employee - Management in Lancaster, PA

    I worked at Armstrong World Industries full-time for more than 10 years

    Pros

    Great people, smart people at project team and plant floor level

    Cons

    Management can't seem to do what they are highly paid to do - get it together and make things happen . . . even in a down economy!

    Advice to ManagementAdvice

    Open your eyes. You are loosing market share to third tier players in the market. Stop being so arrogant and listen to the "valued" employees you still have . . . but are loosing fast.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    Account Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager  in  Hartford, CT
    Former Employee - Account Manager in Hartford, CT

    I worked at Armstrong World Industries full-time for more than 5 years

    Pros

    Company provides all Account Managers with a company car, expense account and home office expense reimbursement.

    Cons

    Unpredictable production delays at the plant.

    Advice to ManagementAdvice

    Possible.

    Recommends
    Neutral Outlook
    No opinion of CEO

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