Army and Air Force Exchange Reviews

Pros

Great staff and a great team. Love the divers customer base as well. Also, the pay was competitive with industry standards.

Cons

Low retention rate of employees due to families constantly moving.

Advice to Senior Management

Care more about your emplyess.

Pros

It was easy to get a job as long as you are not picky about what hours and days you work.

Cons

The fact that it was difficult to have times off that i wanted. I also feel like the job didnt pay as well as it could have.

Advice to Senior Management

Think about your employees a little more. Some were treated worse than others, this was especially true in Aviano. Local nationals were treated with extreme care, while Americans were treated like crap.

Pros

Great pay, Great customers, great company to work for........

Cons

Great Place to work. Just a ton of kinks that need to be worked out with the managers, way to much voidable high school drama.. Although the supervisors were great, it was just the managers seemed to be the problem.

Pros

Mostly friendly people and an overall relaxed working environment. Supervisors were down to Earth and working out an almost-ideal schedule is really easy compared to other places.

Cons

Supervision/management is a little sloppy and there is a pretty big divide between managers and employees -- they're almost always far off somewhere and too frequently unobtainable.

Advice to Senior Management

Reach out to the lower level employees more. I knew them because I was a lead cashier, but many of my cashiers had no idea who their manager was.

Pros

Great work life balance and great exposure to federal retail.

Cons

Pay is lower than commercial companies and advancement is based off of tenure.

Advice to Senior Management

Promote based on skill and not tenure.

Pros

The benefits for permanent people are outstanding.

Cons

Almost impossible to go permanent unless you have ties to Dod employee or military
Contracts are not open ended and cannot exceed 12 months
Contractors that need to take a day off or miss work are immediately disqualified for any permanent positions

Pros

Good coworkers, worked with schedule, and met great veterans

Cons

Management was terrible, I was a customer service rep & they wold make me look bad in front of customers.

Advice to Senior Management

Trust employees, treat them better & management need to be more informed.

Pros

Very flexible schedule, if you're on the good side of the management.

Cons

It's a very "Who's Who" place of business.

Pros

Opportunities to advance into management. If your are prior service you are already used to working with military which would be mostly your customers.

Cons

Some areas may not be the safest places to work at. As an AAFEES emeployee you may have to deal with the harsh realities of war as well.

Advice to Senior Management

Treat your employees fairly and your suborinates will watch your back. They will cover for you when you need it most.

Pros

if you choose to deploy, the money is good

Cons

lack of support from management, many stupid routines that get in the way of doing your job.