Army and Air Force Exchange Reviews

Updated September 2, 2015
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Army and Air Force Exchange CEO & Director Thomas C. Shull
Thomas C. Shull
28 Ratings

Pros
  • Great benefits package with vacation days carrying over from year to year (in 12 reviews)

  • They have good benefits for full-time employees (in 11 reviews)

Cons
  • Refusal to hire reg part time or full time employees (in 15 reviews)

  • Low pay with no chance for advancement (in 11 reviews)

More Pros and Cons

112 Employee Reviews

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  1. Minimum wage

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Army and Air Force Exchange part-time

    Pros

    Great coworkers & opportunities to network

    Cons

    Low pay even with a degree & experience

    Advice to Management

    None


  2. Management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Army and Air Force Exchange full-time

    Pros

    Many opportunities to move within the company.

    Cons

    Not always thoughtful of employees work-life balance.


  3. Steady

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Strategic Marketing Manager in Dallas, TX
    Current Employee - Strategic Marketing Manager in Dallas, TX
    Negative Outlook
    Approves of CEO

    I have been working at Army and Air Force Exchange full-time (More than 10 years)

    Pros

    Steady job with decent benefits

    Cons

    Innovation depleated, military ran and governed by government. It takes forever for nothing big to happen.


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  5. The Good and Bad

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    They staff are very friendly, easy going, and helpful. They will answer any questions you have and assist you with anything you need.

    Cons

    Not enough hours given to me employees.

    Advice to Management

    Pay your employees what they truly deserve for all the hard work they do.


  6. Crew

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Tacoma, WA
    Former Employee - Anonymous Employee in Tacoma, WA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Army and Air Force Exchange (Less than a year)

    Pros

    Great people. Serving our servicemen and women.

    Cons

    none that I can think of.


  7. The pros and cons of aafes

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The benefits are good and the culture is wonderful. They serve the military both here and abroad.

    Cons

    The senior management are not easily approachable. They are to strict with the employees.


  8. Seasonal Cashier

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Fairfield, CA
    Former Employee - Cashier in Fairfield, CA
    Doesn't Recommend

    Pros

    - Safety of being on a military base - Very few rude customers - Co-workers were all nice - Gave lots of hours (35+/wk consistently)

    Cons

    - Management made it feel as though I would be hired as a permanent employee, but that was not the case - There was a lot of office politics - The seasonal workers that were hired as permanent workers were not the hardest workers, they were just good friends with management

    Advice to Management

    - Look at employee performance and don't give employees false promises


  9. Cashier

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Sales Associate in Fort Sam Houston, TX
    Current Intern - Sales Associate in Fort Sam Houston, TX
    Recommends
    Neutral Outlook

    I have been working at Army and Air Force Exchange as an intern (Less than a year)

    Pros

    Great Customers, great hours, great variety of work places, great benefits, and tax-free.

    Cons

    Horrible boss, no flexibility, doesn't abide availability, long hours, and old facilities.

    Advice to Management

    Chill out, Stop picking favorites, rotate schedule


  10. Business Sys. Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Work life balance and benefit is excellent

    Cons

    Location of HQ is not a good place

    Advice to Management

    hire or promote people who actually can work done instead of people who are good at only reporting to upper management


  11. Current firearms expert, looking to advance my career.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Sales Associate Firearm Expert in Anchorage, AK
    Current Employee - Senior Sales Associate Firearm Expert in Anchorage, AK
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Army and Air Force Exchange part-time (More than a year)

    Pros

    Great with scheduling. Benefits are amazing. There is a LOT to be learned with Aafes. So many departments, moving around the store should be easy. Plenty of growth available. Fun work environment. Morale takes a huge hit when management is shifted around, which is normal in retail. The process to move into management leaves something to be desired. There is plenty of room for advancement, it's just handled in a way that lets great associates fall through the cracks.

    Cons

    Hours can and will be cut with no advance notice. Taking holidays off in any retail environment is never easy.

    Advice to Management

    Drop the RMA program. If it is a "must-have" then get it done in a classroom and not online. Look at your associates and really read their resumes. It's a shame to see some amazing talent wasted!



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