Arthur J. Gallagher & Co.

  www.ajg.com
  www.ajg.com
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Arthur J. Gallagher & Co. Reviews

Updated September 17, 2014
Updated September 17, 2014
182 Reviews
2.9
182 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Arthur J. Gallagher & Co. Chairman, President, and CEO J. Patrick Gallagher Jr.
J. Patrick Gallagher Jr.
74 Ratings

Review Highlights

Pros
  • Good Environment, Best Work Life Balance (in 6 reviews)

  • Some people can work from home, but you have to be a management favorite (in 5 reviews)


Cons
  • Some areas of the company do not have a good work/life balance (in 8 reviews)

  • Outdated computer systems; constantly freezing or shutting down (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great insight into the company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Brokerage Services Intern  in  Itasca, IL
    Former Employee - Brokerage Services Intern in Itasca, IL

    I worked at Arthur J. Gallagher & Co. as an intern for less than a year

    Pros

    a lot of industry growth

    Cons

    Difficult to break into sometimes.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Poor use of resources due to constant acquisitions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Producer  in  Houston, TX
    Current Employee - Producer in Houston, TX

    I have been working at Arthur J. Gallagher & Co. full-time for more than 3 years

    Pros

    Great earnings potential. Autonomous branch operations. Flexibility. Exposure to a great deal of high level risk management strategies.

    Cons

    Fragmented culture. Constant acquisitions by Corporate. Lack of resources provided to branch. No clear direction by management. Bottom line driven. Constant training of tech resources that do little to improve product or customer relationships.

    Advice to ManagementAdvice

    Adhere to the philosophy of putting your people first, not your profits. Develop an "acquisition game plan" in regards to expectations, training, and how to access AJG's global resources. Develop a centralized marketing hub or regional marketing position to assist in account placement.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  3.  

    AJG can be a good company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Arthur J. Gallagher & Co.

    Pros

    The reasons to work there: a large company with tons of helpful resources, each branch office maintains it's own cultural identity.

    Cons

    Cons: San Francisco location is not in the financial district, its hard to get too. Little or no reward for hard work and dedication. Management suffers from lack of management training.

    Advice to ManagementAdvice

    Even though AJG is a sales organization, it behooves management to recognize the hard work and dedication of the non sales team.

    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Typical of a large company

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Arthur J. Gallagher & Co.

    Pros

    Salary and benefits were okay

    Cons

    Too much micro managing which us demeaning.

  6.  

    Ok, but not great

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Arthur J. Gallagher & Co.

    Pros

    Nice people to work with

    Cons

    Little education in insurance field

  7. 1 person found this helpful  

    Great place to show your dedication, but not be rewarded

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Underwriter  in  Tulsa, OK
    Current Employee - Underwriter in Tulsa, OK

    I have been working at Arthur J. Gallagher & Co. full-time

    Pros

    Lots are technology to help you do your job. Lots of older employees to learn from. Great place to learn and develop skills and experience.

    Cons

    Too demanding. Over worked and under paid. Company only wants to make as much money as possible for their shareholders. Focused on developing India-based Service Center. Pulling away from a personal relationship and trying to commoditize/standardize all processes. Has become just a jumping board for upcoming, developing talent to find jobs elsewhere in the industry. Hard to take a "Vacation" and not worry about your desk.

    Advice to ManagementAdvice

    Throw a bone to the worker ants. Realize keeping the pedal to the metal 24/7 gets old real fast.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  8.  

    Horrible, the worst place I have ever worked. Very cliquish, unfair management that airs your personal information.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Scottsdale, AZ
    Former Employee - Anonymous Employee in Scottsdale, AZ

    I worked at Arthur J. Gallagher & Co. full-time

    Pros

    More work then you can imagine which will keep you busy and make your day pass by fast.

    Cons

    No personal growth, very low pay increases unless your one of the chosen few (the pets they are called there)

    Advice to ManagementAdvice

    Look to hire Professional Management that know the law on how employees are to be treated (that is all ee's not the pets). Pay raises not so low you couldn't buy a cup of coffee with it. STOP sleeping with the help.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Company continually grows, but seems to care less about Support Staff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Itasca, IL
    Current Employee - Customer Service Representative in Itasca, IL

    I have been working at Arthur J. Gallagher & Co. full-time for more than 5 years

    Pros

    Good Benefits, vacation, and health insurance discounts

    Cons

    Promotion from within is there, but they will not pay you what you deserve. It is frustrating to watch someone from outside the company get hired and do the same job, and get paid more. They seem to only care about the bottom line, and don't put their neck on the line to keep the good employees.

    Advice to ManagementAdvice

    Would be nice to see more promotion from within, and pay to match. CSR's would stop jumping ship, if AJG could price match other agencies who are willing to pay for what they get.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  10.  

    Business Development

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales  in  Philadelphia, PA
    Former Employee - Sales in Philadelphia, PA

    I worked at Arthur J. Gallagher & Co. full-time for more than a year

    Pros

    Free coffee and generally the staff is friendly. Systems pretty good from an administration standpoint..

    Cons

    Large company that has grown by many small acquisitions that are not managed as a collective organization. Little chance to succeed against the large international brokers.

    Advice to ManagementAdvice

    Nothing. They wouldn't listen anyway.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 2 people found this helpful  

    A Great Concept, A Poor Execution

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Arthur J. Gallagher & Co. full-time for more than 8 years

    Pros

    I enjoyed working with talented, hardworking, loyal colleagues dedicated to fulfill Client needs with or without help from Gallagher.

    Cons

    Stagnant growth. The need for an advanced degree or knowing the right middle to upper manager for advancement above low level jobs is obvious. Lack of appreciation for hard work employees render by upper management who require mid-level and low-level management to provide incentives to employees at personal expense. Record growth in profitability yields no reward to dedicated employees who sacrificed during lean years. Blatant nepotism, poor almost dangerously low morale and frequent unsuccessful implementation of software and procedures cripple the ability to place business properly and breed resentment amongst employees towards upper management. Mandatory use of Gallagher approved intermediaries improves Gallagher's bottom line at the expense of it's customers. Career Launch and Interns are often Silver Spoon Individuals who are fast tracked into Career Positions often without basic insurance knowledge or needed people skills. Usage of India Service Center to replace American Workers leaves many in constant fear of lay-off. Also, instruction to avoid making the India Service Center known makes this division all the more worrisome for employees.

    Advice to ManagementAdvice

    Read the Gallagher Way and implement it again. You are advertising that Gallagher lives by it but they do not. The dollar is obviously the most important. Shareholders are your true customer now. You are running good, hard working people out en masse. Why??????

    Doesn't Recommend
    Disapproves of CEO

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