Arthur J. Gallagher & Co.

  www.ajg.com
  www.ajg.com
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Arthur J. Gallagher & Co. Reviews

Updated September 26, 2014
Updated September 26, 2014
185 Reviews
2.9
185 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Arthur J. Gallagher & Co. Chairman, President, and CEO J. Patrick Gallagher Jr.
J. Patrick Gallagher Jr.
74 Ratings

Review Highlights

Pros
  • Good Environment, Best Work Life Balance (in 6 reviews)

  • Some people can work from home, but you have to be a management favorite (in 5 reviews)


Cons
  • Some areas of the company do not have a good work/life balance (in 8 reviews)

  • Outdated computer systems; constantly freezing or shutting down (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    good place to work

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Arthur J. Gallagher & Co.

    Pros

    good place to start your career

    Cons

    slow at getting things processed

  2.  

    A large workload to carry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Claims Adjuster
    Current Employee - Senior Claims Adjuster

    I have been working at Arthur J. Gallagher & Co. full-time for more than 5 years

    Pros

    They helped me advance my career as far as getting promotions and I am forever thankful for that. I have had some really wonderful supervisors here who were like mentors to me. A lot of my co-workers are really helpful and knowledgeable as well. I only have had one instance where taking off was an issue and that was a senior management blunder.

    Cons

    Male chauvinism is definitely a huge problem. After several years at the company it is clear to me that a lot of the males in management positions should not be there. They don't care enough to make an impact. Some years I did not even get raises (same with a lot of others who were very deserving) and, to me, it is a crime to not cover inflation. And this is all while the company was doing well financially. One promotion I received didn't even come with the pay. I'm sure it is different in every branch as far as the workload but the particular branch I'm in has a lot of good adjusters leaving with no authority from corporate to replace them, thus saturating the adjusters that are left. I know a lot of adjusters that work at night and on the weekends that are telecommuters and it appears there is no relief in sight. The teleworkers sacrifice personal time just to ensure they can keep working from home since that is the threat if your work "escalates". Everything has the potential to escalate daily - diary, contact forms, tasks, detailed status reports. They also monitor email weekly. I find I have to take personal time to create lengthy coverage disclaimers or evaluate demand packages.

    Advice to ManagementAdvice

    Evaluate where each teleworker is at because if you actually knew what they go through, you would find it sickening. If they are working many additional hours just to manage their workload eventually they will get burned out. Replace people that leave and consider the nuances of each client from a qualitative perspective instead of looking at the numbers and assuming it is manageable. The branch I'm in feels like a sinking ship and morale is very very low.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3.  

    Needs improvement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Arthur J. Gallagher & Co. full-time for more than a year

    Pros

    Good people and culture at the local office

    Cons

    Management in the local office was unskilled and provided no real leadership or responsibility.

    Advice to ManagementAdvice

    Provide more training and experience to management.

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  5. 3 people found this helpful  

    Very Collaborative Firm, Too Many Acquisitions, Too Many Amateur Managers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive  in  Marlton, NJ
    Former Employee - Account Executive in Marlton, NJ

    I worked at Arthur J. Gallagher & Co. full-time for more than 3 years

    Pros

    Smart people abound in this company. Everyone is trying to find someone to solve their problem. You have 2 ways to get fed, be related to the Gallagher Clan in some way, or be part of a practice group. Happy I left this place behind.

    Cons

    Acquisitions, acquisitions, acquisitions...dilutes the flavor of the company. I started working at Gallagher, but ended up working for another firm (because of an acquisition) that I would NEVER have worked for. Gallagher does not care about employees because they are always saying they made a ton of money, but they never have money for raises. Cheap, go figure. Firm promotes 'Most Ethical Company' Status, but that is a cover for all the shady politicking that goes on at this firm. Local management are wimps. Regional management stays behind the curtain and plays chess master with employees. Plays fast and loose for a public company. Benefits are sub-par for a firm of this size. Cheap, cheap cheap company....yet they make soooo much money. They talk culture, but its snow. Wall Street first....employees last.

    Advice to ManagementAdvice

    Upper management is making too much money to take advice.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Probably above average for large US broker/consultants

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consulting/Compliance
    Current Employee - Consulting/Compliance

    I have been working at Arthur J. Gallagher & Co. full-time for more than 8 years

    Pros

    Opportunities exist for self-starters. Don't wait for management or anyone else show your career path. If you go to work there, take time to learn how the company operates, really before starting out on your own career path. The extent to which you succeed will be largely based on your ability to see a need and fill it, while doing what is expected of you. The company is large, geographically dispersed and it's regions are led by very different people. In many ways, your success will depend on your location and the division. Definitely not a place to be nurtured.

    Cons

    Overall, the cons of this organization really depend on your division and your location. Being the right gender doesn't hurt either. The biggest con is the lack of management accountability.

    Advice to ManagementAdvice

    Get out of your bubble and start finding out what's really going on in some areas of the company, significant areas. Every once in a while acknowledge the flaws and what the company is doing to address them. No companies perfect, and trying to pretend that you are only makes the employees skeptical about what they're being told.

    Recommends
    Positive Outlook
    Disapproves of CEO
  7.  

    Awesome company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager  in  Saint Louis, MO
    Current Employee - Account Manager in Saint Louis, MO

    I have been working at Arthur J. Gallagher & Co. full-time

    Pros

    Great corporate culture and great group of people!

    Cons

    No cons to speak of.

    Recommends
    Neutral Outlook
  8. 1 person found this helpful  

    Gallagher Bassett

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Arthur J. Gallagher & Co.

    Pros

    The people I manage are wonderful and hard working

    Cons

    Senior management is significantly disconnected from their employees

    Advice to ManagementAdvice

    Stop the micro management and move to a towards a more balanced work-life environment

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Great Company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Itasca, IL
    Current Employee - Anonymous Employee in Itasca, IL

    I have been working at Arthur J. Gallagher & Co. full-time for more than a year

    Pros

    Great company to work for, everyone is helpful and encourages each other to grow.

    Cons

    There truly are no cons for this company. If you fit in with the culture and you work hard, the opportunities at Gallagher are limitless.

    Advice to ManagementAdvice

    None!

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Medical only adjuster

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Adjuster  in  Colorado Springs, CO
    Current Employee - Claims Adjuster in Colorado Springs, CO

    I have been working at Arthur J. Gallagher & Co. full-time for more than 3 years

    Pros

    Good hours, average pay and a solid company.

    Cons

    Not much room for advancement.

    Advice to ManagementAdvice

    Provide more opportunities for people to advance.

    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    If you are not a producer, most likely you are out of luck for career advance.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Arthur J. Gallagher & Co. full-time for more than 10 years

    Pros

    Trainings and benefits and career opportunity if you are a producer

    Cons

    Trying to hard to copy competitor's style

    Advice to ManagementAdvice

    Keep talented employees.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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