Artist and Craftsman Supply

www.artistcraftsman.com
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Artist and Craftsman Supply Reviews

Updated December 6, 2014
Updated December 6, 2014
13 Reviews
1.9
13 Reviews
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Recommend to a friend
Approve of CEO
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Larry Adlerstein
6 Ratings

Employee Reviews

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  1.  

    Relaxed environment and casual atmosphere that doesn't follow you home at the end of the day.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Artist and Craftsman Supply full-time

    Pros

    Great company ethos and great management, employee ownership program with basic benefits, lots of business growth in the near future.

    Cons

    Limited wage growth in a very high cost area due to corporate stinginess, and therefore unhealthy apathy among staff.

    Recommends
    Positive Outlook
  2.  

    Great Environment to Grow as Long as You Pull Your Weight

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Graphic Designer in Portland, ME
    Current Employee - Graphic Designer in Portland, ME

    I have been working at Artist and Craftsman Supply full-time (less than a year)

    Pros

    Great Work Crew
    Inviting to new ideas
    strong vision of brand
    good management
    freedom of use of stores supplies for projects
    Always a new project to tackle

    I think the reason their are low scores for this brand is because most people in the work force want to reinvent the wheel. When you work for a company that knows what they want and has a set plan in place on the trajectory of the company than you need to respect that and find ways to improve upon what they are working on. I can see why people might not like the overall design freedom but that's not what the job is for here, if they want that they need to find a job at an agency with client projects.

    All I can say is the management is driven and has a track record for success. Currently the staff in the office is all new and I feel that all the pieces to their puzzle are coming together towards a better company.

    Cons

    none that I have encountered

    Advice to ManagementAdvice

    Just keep doing what you are doing. The sternness is welcomed as a sort of grounding for people not to deviate from the overall company goals.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Work here for 40% off art supplies

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Clerk in New York, NY
    Former Employee - Clerk in New York, NY

    I worked at Artist and Craftsman Supply full-time (less than a year)

    Pros

    I was able to buy some art supplies at a good rate. That's about it. In true retail fashion, you're working to the bone, exhausted, and taking on way too many responsibilities for minimum wage pay.Rapidly expanding company with lots of potential. Apparently art supplies are all the rage nowadays. Apply for other jobs at every possible moment.

    Cons

    Movement and management is clouded with racism and bigotry -- if it wasn't for that, the experience might have been better. Real study on human social behavior.

    Advice to ManagementAdvice

    LOL

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
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  5.  

    CEO is Nuts.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Artist and Craftsman Supply full-time (more than a year)

    Pros

    Loved the customers, loved the satellite store managers. Lots of opportunity to be surrounded by wonderful creative people. Great discount.

    Cons

    Senior management/corporate team is absolutely dysfunctional. He needs to retire. He needs to seek help. The team they have working for them is talented, creative, dedicated and passionate. A culture of fear is no way to reward those people.

    Advice to ManagementAdvice

    Seek help. Get out of your own way. Let it flourish, organically, instead of dictating a culture of insanity.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  6. 4 people found this helpful  

    It was the best of times, it was the worst of times.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales
    Former Employee - Sales

    I worked at Artist and Craftsman Supply full-time

    Pros

    The majority of the individual store managers and employees are incredible people that genuinely want to help the customers have an amazing experience. The stores also have a great selection of materials at competitive prices.

    Cons

    The president of the company is irrational at best, and will continue to fire/rehire people on a whim. Seriously, most of the people that have been with the company for any length of time have been fired in an irrational tantrum full of verbal abuse, and then rehired sometime in the future. You could see this as someone acknowledging their mistake, but mistakes are something to be learned from not constantly repeated. When visiting any of the individual stores the president will constantly stress the importance of 'learning to communicate effectively' - while having no ability to do so himself. "Learning to communicate effectively" does not mean insulting and talking down to your managers/employees when they are the only thing allowing your poorly run company to succeed.

    On a day to day basis the individual store managers treat their respective locations as though they were their own business, and customers love the stores for that reason. Just look at the Yelp reviews for almost any location if you doubt it. However, this means employees are constantly required to take on additional responsibilities with little or no additional compensation. The worst part about the company is that you will feel truly betrayed when the day comes around where you're either forced to shut your mouth and be insulted after effectively dealing with the workload of multiple people's jobs, quit, or be fired.

    Look on the bright side! Maybe you'll be "lucky" enough to get a half hearted apology, and asked to come back for more. If you're a masochist then saddle up for the A&C ride. Otherwise, look for a job that actually values what you bring to the table on a daily basis.

    Advice to ManagementAdvice

    The president/CEO should step down, and upper management should learn to truly appreciate the level of commitment they receive from their store managers/employees. If you want to push the "family" vibe, then quit treating people like garbage. Without the quality of your store managers, and the people they hire - YOUR COMPANY FAILS. You may also want to pay your employees a reasonable wage for the level of responsibility they have...which is far more than any other retail job would REQUIRE of you (if you want to keep your job).

    Doesn't Recommend
    Disapproves of CEO
  7. 5 people found this helpful  

    High anxiety workplace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Graphics & Web in Portland, ME
    Former Employee - Graphics & Web in Portland, ME

    I worked at Artist and Craftsman Supply full-time (less than a year)

    Pros

    I always had unbelievable stories to tell about this place...So I guess that's a pro? The discount was good. 40% off retail price for employees.

    Cons

    Everyone sits in the same room as the managers, so you have to be extremely careful about anything you say (even the smallest minute thing) otherwise it WILL be used against you at a later date.
    Don't ever expect to get a compliment from a manager, unless it's backhanded.
    Managers are horrible at giving any guidance or explaining themselves. It's like pulling teeth to get an answer or appropriate direction.
    Starting pay is usually $12 for an office position (regardless of degree, qualifications or experience) There isn't much room for growth, because the owner will constantly think that he's paying you too much regardless.

    The owner is not afraid to comment on a person's relationship status, age or gender to other co-workers. This happens more with young women (around 22-26). Such comments include referring to female co-workers as being "hormonal" "crying too much", instead of realizing that people tend to feel pretty bad after they are repeatedly yelled at for things they didn't do.

    In general the atmosphere is really high anxiety because you just never know when the other shoe is going to drop. People get fired A LOT. Usually for dumb reasons. The office is so quiet you could hear a pin drop, because everyone is too afraid to speak. It's a constant big brother effect and not enjoyable at all.

    Advice to ManagementAdvice

    Seek professional help. Human beings shouldn't treat others the way I've seen and heard you treat people.

    Also stop advertising as an "employee-owned" company. 51% of it is owned by the president and the next largest percentage is probably owned by the general manager. You have to work at least a year to get any stock in the company and honestly, most people get fired for ridiculous reasons before getting even close. So really, very few employees own any of the company at all, and none of them get a say in how it is run.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8. 3 people found this helpful  

    Horrible Experience!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Artist and Craftsman Supply full-time (less than a year)

    Pros

    Great products, good employee discounts, and floor employees great to work with. Convenient location (on bus lines). Other than that I have to pad this to get to the 20 word minimum. ;-(

    Cons

    Upper management, particularly the President. No job security, harsh treatment of employees, sexist behavior (including sexual harassment). Pay is o.k. for some. Very few vacation days compared to other companies. Probably most suitable for college art students looking for some extra work.

    Advice to ManagementAdvice

    Get the President to retire. He needs it. Invest in some decent facilities for the administrative staff. Stop holding staff meetings in public restaurants or the bakery.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9. 3 people found this helpful  

    Co-workers were kind, managers nasty, & owner unpredictable and unstable.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Artist and Craftsman Supply

    Pros

    each day was a challenge, plenty of 'labor' to be done, very busy, and time flew by. That's about it.

    Cons

    Lack of structure, lack of priorities, lack of leadership, lack of logic (big one), lack of direction, & atmosphere comprised of silence, angst, and unhappiness. Not a career... at best, just a job.

    Advice to ManagementAdvice

    Best advice I can think of. Management/Ownership: call up the insurance company, and ask for a referral for the top mental health specialist in the state. Then, start attending, as regularly as possible. With time and effort, let's hope they can peel back those many layers of negativity, and hopefully find a spark of 'good' buried deep within.

    Doesn't Recommend
    Neutral Outlook
  10. 3 people found this helpful  

    A terrible, schitzophrenic place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Portland, ME
    Former Employee - Anonymous Employee in Portland, ME

    I worked at Artist and Craftsman Supply

    Pros

    The employee discount is good and the floor and office staff (minus upper management) are generally cohesive and pretty great to work with.

    Cons

    Where to start? Expect to be fired for doing your job. Expect to be fired for no reason at all. Just expect to be fired in general, and then maybe rehired after the owner changes his mind. Expect to work under management that is miserable with their jobs (lives in general) and see the residual effects of how you are treated. You will be set up for failure - pushed into positions you never wanted (or you'll get fired). The owner's mind changes faster than the drop of a hat, so expect to never know what you are supposed to be doing. You will be asked to do a variety of tasks (grow a sixth sense was one I heard from the owner once) which will never be right. The company is cheap and nothing is ever their fault. Upper management gets their rocks off on treating anyone underneath them like dirt. The only good news is that if you get fired you only need mention "Artist & Craftsman" and the Department of Labor will hand you a check.

    Advice to ManagementAdvice

    Ever wondered why the turnover rate at your "headquarters" is astoundingly high, but never at the other locations? Advice to leadership: Grow some self awareness and understand you are the problem.

    Doesn't Recommend
  11. 3 people found this helpful  

    Discouraging

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Sales in Portland, ME
    Former Employee - Sales in Portland, ME

    I worked at Artist and Craftsman Supply

    Pros

    Great Discount and Friendly co-workers. Most of the time it is a great work atmosphere. Weekends when Upper Management is gone it is the best place to work.

    Cons

    You NEVER get a thank you for a good job, and training is little to none at best. When you do something that is even close to right, all of the things that were wrong are thrown in your face and you are belittled for it. You are looked down on and scrutenized for everything. If you work there, and are female, watch out because you wont get the same respect. You will be shown and given more responsibility without getting extra benefits (pay) and if you bring up your wages in conversation you will be slowly pushed out the door. If you don't quit first you will be fired and can only hope that you can fight to get unemployment.

    Advice to ManagementAdvice

    Reinforce good things and don't talk down to people. Pay them what they deserve and don't belittle your employees so they feel inferior to the rest of the so called "family". The nationwide stores are happy, but put your focus back home and rebuild your foundation before it crumbles underneath you.

    Doesn't Recommend

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