Ascenda Reviews

Updated May 28, 2015
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2.3
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Employee Reviews

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  1. this company SUCKS

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Netflix Customer Service Representative in Aurora, CO
    Current Employee - Netflix Customer Service Representative in Aurora, CO
    Doesn't Recommend
    Neutral Outlook

    I have been working at Ascenda full-time (Less than a year)

    Pros

    No pros that I can think of, other than a bi-weekly paycheck.

    Cons

    Micromanaging of employees and customers, empty promises from management, pits employees against each other, notime open to change while expecting you to be, high stress and a survey after every call that gives the customers an opportunity to throw you under all wheels of the bus.

    Advice to Management

    Stop making empty promises, change wording of survey, start caring about employees, stop micromanaging, be open to change and change the wording of the survey to accurately reflect the agent's handling of the call.


  2. it WAS a good place to work but not anymore

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    medical benefits are good, thats about it.

    Cons

    company is doing well but expand too fast, too much turn-over of headcounts... hence lack of focus


  3. unsatisfactory working here

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    openness in environmnet but too much politics

    Cons

    environment not friendly, people do backbiting

    Advice to Management

    work on suggeestion given by employees


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Happy

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Audit Associate in Chengdu, Sichuan (China)
    Current Employee - Audit Associate in Chengdu, Sichuan (China)
    Recommends

    Pros

    Do lots of work. lots of oppportunity to learn. people are soooo nice and helpful.company is growing super fast. not as tired as big four. client relationship with us are better than big four.

    Cons

    salary is a lot lower than big four.

    Advice to Management

    Really happy to work there. I almost wanted to give up my plan to the USA to study because I had such great time there.



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