Ashford University

  www.ashford.edu
  www.ashford.edu

Ashford University Reviews

Updated December 17, 2014
Updated December 17, 2014
311 Reviews
2.5
311 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Ashford University President Richard L. Pattenaude
Richard L. Pattenaude
117 Ratings

Review Highlights

Pros
  • The company offers relatively good benefits (in 30 reviews)

  • Good pay for the amount of time put in (in 19 reviews)


Cons
  • It is a sales job regardless of how they spin verbiage (in 17 reviews)

  • Senior Management is very reactive and any type of job security is non-existent (in 12 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Admissions Counselor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Admissions Counselor in San Diego, CA
    Former Employee - Admissions Counselor in San Diego, CA

    I worked at Ashford University

    Pros

    Professional work environment, great benefits.

    Cons

    Highly stressful work environment, no sales incentives

    Advice to ManagementAdvice

    Find ways to incentivize workers that does not involve the threat of losing their jobs.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    College Advisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - College Advisor in San Diego, CA
    Current Employee - College Advisor in San Diego, CA

    I have been working at Ashford University full-time (more than 3 years)

    Pros

    Ashford is a good starter job. Employees are allowed flexible schedules. There are excellent educational benefits. The faculty at Ashford University collaborates well with other departments. The atmosphere at work is fun and employees work together well to help students.

    Cons

    Ashford is still growing and working to establish its niche in a highly competitive market. There is room for improvement in how Ashford uses information and Ashford's adaptability to an quickly change landscape. There employee development structure is lacking.

    Advice to ManagementAdvice

    Senior leadership is not steady. Sometimes it seems like they don't know where they want Ashford to go.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    You spend you entire day on the phone with students. The title is fancy, but doesn't come close to your job function

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ashford University

    Pros

    The hours are nice and the amount of time off around the holidays is awesome. No weekends.

    Cons

    The work being done was not fully explained prior to hire. Spending 8 hours on the phone explaining waiting times for stipends was not what I had in mine when I applied to be a financial services advisor.

    Advice to ManagementAdvice

    Be more up front with your job candidates. And cut out the lie about the pay scale being so lop sided because of "cost of living" differences between the IOC and corporate office in CA

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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  5.  

    Wouldn't recommend to students

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Professor
    Former Employee - Assistant Professor

    I worked at Ashford University

    Pros

    Ability to work from home

    Cons

    The industry in general and this institution offers a poor quality of "education" and takes advantage of unsuspecting "customers"

    Advice to ManagementAdvice

    Revise recruiting practices to lessen the negative financial impact on unprepared students

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Great to bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - University Advisor in San Diego, CA
    Former Employee - University Advisor in San Diego, CA

    I worked at Ashford University full-time (more than 5 years)

    Pros

    Great people to work with

    Cons

    Cut backs made the job stressful.

    Advice to ManagementAdvice

    Do not limit resources and raise expectations. This creates a toxic work environment.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    bad management

    Current Employee - Admissions Counselor in Denver, CO
    Current Employee - Admissions Counselor in Denver, CO

    I have been working at Ashford University full-time (more than an year)

    Pros

    Met some great employees, everyone is around the same age. OK pay for just getting out of college.

    Cons

    Horrible micro-management. Very salesy job. not really a counseling job. 150+ cold calls a day.

    Advice to ManagementAdvice

    Stop micro-managing!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    Great school, average company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Admissions Counselor in San Diego, CA
    Current Employee - Admissions Counselor in San Diego, CA

    I have been working at Ashford University full-time (more than 3 years)

    Pros

    Great benefit package that includes free tuition. Plus, you receive raises as your education level increases. Good training and professional development opportunities.

    Cons

    Admissions counselors tend to get organizationally confined to their cubicles. There is little room for advancement and lateral movement if your entrance way into the organization is through the admissions department. The same is NOT true for other departments. There is ample room got professional growth in other departments.

    Recommends
    Neutral Outlook
    Approves of CEO
  9. 1 person found this helpful  

    It is a sales job with high turnover

    Former Employee - Admissions Counselor in San Diego, CA
    Former Employee - Admissions Counselor in San Diego, CA

    I worked at Ashford University full-time (more than an year)

    Pros

    The pay of pretty decent. It was pretty much exactly what the other reviews of company said it was....sales with a high turnover. I knew that when I accepted the job that it was going to just been a "stop over" for me and not a career...so I never let the politics get to me!

    Cons

    Very high turn over. You will change teams and/or managers like every 2 months. Some of the people who were managers should not be. Also, my assistant director was a micro-manager

    Doesn't Recommend
  10.  

    Good company culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Admissions Counselor in San Diego, CA
    Current Employee - Admissions Counselor in San Diego, CA

    I have been working at Ashford University full-time (more than 3 years)

    Pros

    Friendly staff and great employee culture

    Cons

    No a lot of upward mobility for promotions.

    Advice to ManagementAdvice

    Promote from within for management positions

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Terrible place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Admissions Counselor in Denver, CO
    Former Employee - Admissions Counselor in Denver, CO

    I worked at Ashford University full-time (less than an year)

    Pros

    The pay and location are pretty decent. The quality of people they hire is pretty spectacular as well. Beyond those qualities, there is nothing.

    Cons

    Everything else. Unrealistic expectations. The quotas you are expected to meet are ridiculous. You are constantly told how you are going to lose your job. The job sucks the life out of very good people.

    Advice to ManagementAdvice

    What does it matter? It's a for profit university--the scum of the scum.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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