Ashford University Reviews

Updated September 1, 2015
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Ashford University President Richard L. Pattenaude
Richard L. Pattenaude
17 Ratings

Pros
  • The company offers relatively good benefits (in 30 reviews)

  • Good pay for the amount of time put in (in 19 reviews)

Cons
  • It is a sales job regardless of how they spin verbiage (in 17 reviews)

  • High stress sweat shop with a feeling of no job security (in 12 reviews)

More Pros and Cons

52 Employee Reviews

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  1. Helpful (1)

    Admissions Counselor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Admissions Counselor in Clinton, IA
    Former Employee - Admissions Counselor in Clinton, IA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ashford University (More than 3 years)

    Pros

    I enjoyed helping people and the company on the whole facilitated that wish to help others, for the most part. Until they changed management in 2013.

    Cons

    When they changed management in 2013 they started pulling away from their own "core values". One of which was that getting he student to graduate was our primary goal. The student is to come first, always. Help and support from the staff is key to earning a degree.

    Advice to Management

    Stop worrying about numbers so much and worry about making the students happy. A happy student is a student that is getting good grades and is actually learning what they are being taught.


  2. Helpful (1)

    Teaching Assistant

    • Work/Life Balance
    • Comp & Benefits
    Former Employee - Teaching Assistant in Austin, TX
    Former Employee - Teaching Assistant in Austin, TX

    I worked at Ashford University (More than 3 years)

    Pros

    Gave me invaluable experience in the teaching world.

    Cons

    It felt a little overwhelming at times due to the volume of papers to grade every week.

    Advice to Management

    Bring back the TA position!


  3. Enrollment Services Advisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Enrollment Services Advisor in Denver, CO
    Current Employee - Enrollment Services Advisor in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ashford University full-time (More than 3 years)

    Pros

    Great place to work and get some experience. Also if you are looking to advance academically the best benefit is that your tuition is free.

    Cons

    Upper Management has a big disconnection with front line employees. There is way to much red tape for good ideas to be implemented. This is due to the strict Higher Education Industry.

    Advice to Management

    Keep the good people and be sure to get rid of those that are cancerous to this great culture.


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  5. Student Advisor

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Good Benefits. Good salary. Flexible.

    Cons

    No promotions. Constant strategy changes.


  6. Worked directly with students and other support staff.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Clinton, IA
    Current Employee - Anonymous Employee in Clinton, IA
    Neutral Outlook
    No opinion of CEO

    Pros

    The people within my department are a great support team. Had good benefits and some flexibility within the job role.

    Cons

    Corporate initiated many rules that some times didn't fit the campy culture and lower division wouldn't have a voice in the decision making.

    Advice to Management

    Always remember most often it is the mean and women in "the trenches" that have their finger on the pulse of work really works well in the work environment Bruce is just setting on some policy and mandating immediate implementation.


  7. Helpful (1)

    Admissions Counselor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Admissions Counselor in San Diego, CA
    Former Employee - Admissions Counselor in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    It was a very competitive place to work and they offer great insurance, 401 (k), etc.

    Cons

    Very hard to always hit your goals. They want you to get outside referrals but you are not allowed to advertise in any way.

    Advice to Management

    Stop using fear to motivate your employees as this is lazy. Put more effort into motivating your employees in a positive way, every morning, and the positive attitudes will show through to the students on the other end of the phone. After all, the student is the whole reason you are working for Ashford University.


  8. Admissions Counselor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Admissions Counselor in San Diego, CA
    Former Employee - Admissions Counselor in San Diego, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Ashford University full-time (Less than a year)

    Pros

    Great team-environment, great pay and benefits

    Cons

    Too much moving around within and a hire-and-fire mentality

    Advice to Management

    Try to keep teams together longer. The constant shuffling of employees within the same division lead to a sense of non-cohesiveness.


  9. Associate Faculty

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Working from home is a plus; great support from Faculty Support and Development Associate; great course materials;good tech support, and friendly working environment

    Cons

    Some students are not serious about their coursework and enrollment seems to be open to anyone who will pay their tuition; contract teaching is based on student enrollment so there is no way to determine/forecast your schedule long term; long hours for expectations of associate faculty

    Advice to Management

    Increase enrollment standards for students


  10. Decent Place to Work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Clinton, IA
    Current Employee - Anonymous Employee in Clinton, IA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ashford University (More than a year)

    Pros

    Flexible hours especially during the summer, great working environment, professional development opportunities.

    Cons

    Too many changes with upper management and lack of communication from mother company in California. Not a lot of room for advancement on Campus.

    Advice to Management

    Be prepared to adapt quickly to many changes that take place around you and in the organization.


  11. good learning platform

    Former Employee - Anonymous Employee in San Diego, CA
    Former Employee - Anonymous Employee in San Diego, CA

    I worked at Ashford University full-time (More than a year)

    Pros

    relaxed. room to move up or lateral and learn different areas.

    Cons

    a lot of re-org. Micro management



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