Ashford University

  www.ashford.edu
  www.ashford.edu
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Ashford University Reviews

Updated September 22, 2014
Updated September 22, 2014
287 Reviews
2.5
287 Reviews
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Ashford University President Richard L. Pattenaude
Richard L. Pattenaude
106 Ratings

Review Highlights

Pros
  • The company offers relatively good benefits (in 28 reviews)

  • Good pay for the amount of time put in (in 17 reviews)


Cons
  • It is a sales job regardless of how they spin verbiage (in 15 reviews)

  • Senior Management is very reactive and any type of job security is non-existent (in 12 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    Adjuncts-This is what you get when they no longer want your services....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Online Adjunct Instructor  in  San Diego, CA
    Former Employee - Online Adjunct Instructor in San Diego, CA

    I worked at Ashford University as a contractor for more than a year

    Pros

    There aren't any that I can think of.

    Cons

    You get this sent when they can you for whatever reason:

    As stated in your contract, you were hired to teach a 5 week course and upon completion of that course, your employment automatically terminated.

    Please be advised that we are no longer in need of your services. Thank you for your service to AU. Sincerely, XXX

    Taught there for over 2 years. Sometimes multiple courses at the very last minute to be a "team player" and to help out. Never received my 6 course pay bump. Seriously, for new or experienced instructors, only take a job here if you really are not interested in having academic freedom and teaching. They will micromanage everything and terminate you whenever they want to. It is easier for them to bring in the next herd than actually work with or try to improve existing staff. You have been warned.

    Advice to ManagementAdvice

    You should be ashamed that you lie to students that their degrees are worthwhile.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Don't work here in a recruiting /advising capacity if you have personal integrity that you do not wish to jeopardize.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - University Advisor  in  San Diego, CA
    Current Employee - University Advisor in San Diego, CA

    I have been working at Ashford University full-time for less than a year

    Pros

    I cant think of anything good to say about this nightmare.

    Cons

    Leaderships actions don't match the company mission statement

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Instructional Specialist  in  San Diego, CA
    Former Employee - Instructional Specialist in San Diego, CA

    I worked at Ashford University part-time for more than 3 years

    Pros

    Located in San Diego, which is close to where I live

    Cons

    Very inexperienced management. Elementary teachers were made chairs and deans without the skills or experience to provide even minimal leadership. It was a very unsupportive environment with these managers demeaning others.
    Talked to me like I was one of their students, not a capable and experienced professional.

    Advice to ManagementAdvice

    Start all over filling administrative and management positions. I do not believe current people in these positions can be trained to meet minimum requirements of their jobs.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Worst Job Ever High Pressure sales job without adequate compensation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Admissions Counselor  in  San Diego, CA
    Former Employee - Admissions Counselor in San Diego, CA

    I worked at Ashford University full-time for more than a year

    Pros

    Met some nice people that were also suckered into believing this was a decent company

    Cons

    Horrible culture of bulling employees into getting numbers. Trained to talk people into getting deep into debt and earn a worthless degree. No reputable company would give someone with this worthless degree. The schools a joke and the Job was miserable. Calling people ALL DAY LONG who didn't want to talk to you and screamed at you because you and 15 other schools have been calling them 3-4 times each all day!
    DO NOT TAKE THIS JOB IF YOU HAVE ANY SENSE OF SELF WORTH.

    Advice to ManagementAdvice

    Management doesn't care... Wont bother trying to tell you how to do your job

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 4 people found this helpful  

    Corruption runs deep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous  in  San Diego, TX
    Current Employee - Anonymous in San Diego, TX

    I have been working at Ashford University full-time for more than 5 years

    Pros

    Benefits and coworkers. There are some great people in positions that are going no where.

    Cons

    Unfortunately, there is no hope for this company. The mid-level management is manipulative and corrupt. The company uses trickery to scare the employees into enrolling more people into their programs. It is well understood that it is a business and they are there to make money. The students and lower level employees are who suffer. I would not recommend this company or the school. Trust me you can find a better job overall, don't be inticed by pay. And the truth is, if you don't preform they will FIRE you anyway. Save yourself the anxiety of working for a place where you can never win. Don't believe me, google their reviews: students, staff and the government. Abandon Ship!!!

    Advice to ManagementAdvice

    Get a clue. Read what your employees and students are saying and stop promoting peoples friends. Just because you can enroll a student doesn't make you management material!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. 2 people found this helpful  

    A good experience in the beginning but that changed drastically.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Faculty  in  San Diego, CA
    Former Employee - Associate Faculty in San Diego, CA

    I worked at Ashford University part-time for more than 3 years

    Pros

    Good pay for the amount of time put in.

    Cons

    When I first began teaching for Ashford in 2008, it was a great experience. I enjoyed the curriculum and I worked with several students that I really felt would make great teachers. As time when on, I began to notice that the students admitted to Ashford University were coming in with serious academic deficits. As an instructor for Ashford's undergraduate education program, I was horrified by the inability of these would-be/future teachers to put together coherent, grammatically correct sentences. This started to make sense as the media began to pick up stories about Ashford's less than ethical diploma mill practices.

    About 2012, the focus of the program shifted so instructors were given "suggested" responses to provide students when giving feedback or following up on online posts. If the scripted responses were not used and, heaven forbid, you responded authentically and individually, the instructional specialist overseeing your class would give a negative evaluation for the class. From 2008 to 2012, I had near perfect reviews from the students and corporate. When the canned responses became the expectation, the students weren't happy and unhappy students mean that corporate isn't happy either. I was asked to teach a class in early 2013. It was clear that the curriculum wasn't fully developed. I felt it was a disservice to the students, both academically and financially. I also received complaints from students in my class about the lack of coherence in the program which I passed along to the corporate office in San Diego. When I was "encouraged" to use the canned responses and basically stick to the script, I informed the faculty member who had written the class that I would continue to respond in a manner that would help my students and further more, I would not be issuing any failing grades for that section since I didn't feel the students should be penalized for Ashford's lack of planning. Shockingly, I was not asked to teach any more classes....

    If you are an educator who invests deeply in your students, avoid Ashford. You will not be allowed to truly teach. If you're looking for an easy side job and ok with sticking to the script, then I would say go for it.

    Advice to ManagementAdvice

    Let teachers actually teach and if you want satisfied "customers" then stop setting students up for failure by enrolling them in college level courses when they lack the basic skills needed to be successful.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 3 people found this helpful  

    Please do not work here!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Admissions Counselor  in  San Diego, CA
    Current Employee - Admissions Counselor in San Diego, CA

    I have been working at Ashford University full-time for less than a year

    Pros

    Pay and benefits-good enough to sustain you while you actively seek different employment

    Cons

    This place is a joke! You can't get a hold of departments, you are treated like crap and told that you have to deal with it, poor managers and directors. This place is money driven and that is it. You are constantly stressed out to meet unrealistic sales goals. You are putting poor people in debt just to keep your job because if you don't sign a certain amount of people up a month, you are fired. You are constantly told how you suck and are worked like you are in a modern day sweat shop. Please don't work here!

    Advice to ManagementAdvice

    Take accountability, stop playing favorites, learn how to do your job, treat your employees like people, stop acting like you are too busy to do your job, and act like you graduated from high school.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 2 people found this helpful  

    Bad Company Practices

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ashford University full-time for more than a year

    Pros

    There is not a single Pro about this place

    Cons

    Benefits, Culture, No Perks, Company encourages us to Lie to students looking to get an education. Poor moral due to the culture.

    Advice to ManagementAdvice

    Re-Think the way you treat the students and employees... It is poor practice to be this unethical and it will catch up

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 2 people found this helpful  

    Out of a hiring class of 100 Admissions Counselors, only 20 will make it past the probationary period.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Admissions Counselor  in  San Diego, CA
    Former Employee - Admissions Counselor in San Diego, CA

    I worked at Ashford University full-time for less than a year

    Pros

    The best part of working at Ashford is the students developing and changing lives.

    Cons

    Dealing with the management. No matter how well you do, it is always prefaced with how close you are to failing. They also recently restructured their firing process getting rid of verbal warnings, written warning, write up, then firing to verbal to fired.

    Advice to ManagementAdvice

    You should develop individuals instead of tossing individuals aside and filling them with another larger hiring class. It is apparent that management will fight for their "favorites" so maybe managers should put all that tenacity into all employees since this is their livelihood.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    whats else can I say

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ashford University

    Pros

    it was ok...goog while it lasted. Not for profit schools days are numbered now that tradtional colleges are going online as well. Why go to Ashford when you can go to OU, FSU, Rutgers just to name a few.
    i wish i wish they would only hear...im sure they wont...not could care less

    Cons

    its based on perfomance. other schools are not like that

    Advice to ManagementAdvice

    get a real school

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