Ashford University Reviews

Updated July 27, 2015
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373 Employee Reviews

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  1. Good and bad

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Admissions Manager in San Diego, CA
    Current Employee - Admissions Manager in San Diego, CA

    I have been working at Ashford University full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Great mission, something to believe in.

    Cons

    Stressful; not a lot of job security.

    Advice to Management

    Communicate, be transparent, appreciate hard work.


  2. Cleaning Company

    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Clean/Supervisor in Atlanta, GA
    Former Employee - Clean/Supervisor in Atlanta, GA

    I worked at Ashford University (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I enjoy cleaning,it good to know your work environment is clean and safe.

    Cons

    I just enjoy making sure ,that our area is clean for others.

    Advice to Management

    Ive been cleaning for over 10 years. I would like to know what are my chances of becoming your employer. Am a great working plus a single mom who just moved from Michigan.


  3. Helpful (1)

    Online Teaching Assistant

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Online Teaching Assistant
    Former Employee - Online Teaching Assistant

    I worked at Ashford University (More than 3 years)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    You can work flexible hours.

    Cons

    Did not have adequate training.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Admissions Counselor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Admissions Counselor in San Diego, CA
    Former Employee - Admissions Counselor in San Diego, CA

    I worked at Ashford University full-time (Less than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great team-environment, great pay and benefits

    Cons

    Too much moving around within and a hire-and-fire mentality

    Advice to Management

    Try to keep teams together longer. The constant shuffling of employees within the same division lead to a sense of non-cohesiveness.


  6. Good pay

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Admissions Counselor in San Diego, CA
    Former Employee - Admissions Counselor in San Diego, CA

    I worked at Ashford University full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The people were great. The food trucks outside were good, an hour for lunch break, in house gym was cool, good pay

    Cons

    It is a about numbers and they treat people like numbers, not people. You will be micromanaged by the second.

    Advice to Management

    Try to mot to micromanage the people who you know are productive. Try to learn how to talk to your team as normal people and stop being fake.


  7. Associate Faculty

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ashford University

    Pros

    Working from home is a plus; great support from Faculty Support and Development Associate; great course materials;good tech support, and friendly working environment

    Cons

    Some students are not serious about their coursework and enrollment seems to be open to anyone who will pay their tuition; contract teaching is based on student enrollment so there is no way to determine/forecast your schedule long term; long hours for expectations of associate faculty

    Advice to Management

    Increase enrollment standards for students


  8. Come if you want to be paid for six months

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Admissions Counselor in San Diego, CA
    Former Employee - Admissions Counselor in San Diego, CA

    I worked at Ashford University full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The pay is decent and you meet some pretty cool people . Not all managers and incompetent so that makes the job easier.

    Cons

    The higher ups and managers are incapable of being in charger. You have kids a lot of butt to be there and don't be black!!!!

    Advice to Management

    Sad you guys have degrees and still can't figure how to be leaders.


  9. Helpful (5)

    Admissions Counselor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Admissions Counselor in San Diego, CA
    Current Employee - Admissions Counselor in San Diego, CA

    I have been working at Ashford University full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    You can potentially get your undergraduate or Masters Degree tuition free. Good people in the Admissions Role, can meet lots of people very quickly. Good starting benefits if you take advantage of them. 401k , Health, Sick, ext... but if you don't use it you don't have it! Great way to learn a new CRM system and understand your numbers / conversions; great tools for that. Can advance, from Admissions Counselor to Manager to Director or University Advisory. Company does a good job training its sales reps on and off the floor. You'll always have a story to vent to your significant other at the end of everyday. Continuous learning on the job.

    Cons

    Not a lot of job security, company has mass firings and hiring periods without warning. Micro Management to the fullest! You come back from your break 1 minute late its the end of the world for them, but it all depends on your manager. I had 5 since I started, they come and they go. Most admission people / employees are scared. Lots of changes all the time, sometimes for the good, mostly for the bad. You have to work their roughly 6* months before you can begin your degree, must be approved by both manager and director. Sometimes depending on your manager they do not approve it or take it away from you while you are in the program. Must be meeting "expectations" which is student enrollment but they will not say that becasue its a gray area... You can get stuck paying the tuition or if you get fired or leave the company you might not have finished your program. Lots of pressure from management and directors to be meeting numbers. There are no breaks even if you are exceeding expectations, the more they see you can produce the more they will try to get out of you. Many people are overweight, probably becasue of stress and micromanaging. We have a term its called the Ashford 15 lbs! Sometimes the managers and directors do not know how to implement the changes effectively and positively so there is always insecure employees and unnecessary business disruptions which is put on YOU. There is no commission, the harder you work no "real reward" unless you take advantage of the tuition free degree, people next to you might not be meeting numbers and the pressure gets put on you to carry their weight. You feel it from your managers or directors everyday. Company is for profit and they are definitely cutting or trying to make creative ways to cut costs / benefits for their employees. For example paying a lot less for manager position and university advisers than before. Increasing Health Care Costs, Paying new employees less, letting go of senior employees who make more without warning.

    Advice to Management

    Create a better culture, and stop micromanaging every aspect of the individual. No guilt trips on vacation or being sick. Pay teachers more, lower tuition of school. Better pay for advancement


  10. admissions

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous in San Diego, CA
    Current Employee - Anonymous in San Diego, CA

    I have been working at Ashford University full-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    usually good energy on the admissions floor unless the managers are getting yelled at by the directors and divisional vice presidents (in which case then we all suffer and hate life and are outright told to enroll anybody to get numbers needed by managers). some of us really just want to help students but are forced to talk people into start dates or we get written up.

    Cons

    admissions department is run by those who 'got there first'. they are NOT the most qualified and it is too bad this isn't recognized as so much talent has come in and right back out the doors. many of us have seen real leaders come and go while divisional vice presidents, and some directors (who somehow sell their value to the 'powers that be') continuously muck things up and make threats and demands which are unrealistic simply because they do not know how to truly lead and manage people. absolutely no job security. always in fear every day that you will get walked out or that your manager is walked out. directors always talking garbage about employees and they are fools to think it doesn't get around. it wouldn't be so bad if they just told you what they really want but they think everyone is stupid and they tell you that you are doing a good thing and it makes you feel dirty to do what they say. either you do it or no job. this announced today: Ashford announced in early July 2015 that the Clinton campus will close, leaving hundreds of students unclear on their options to complete their degrees.

    Advice to Management

    clean house at the top. you have had far more talent come in and work their way up a bit yet are limited by those who are higher up simply because the higher ups got their first and all partied together with kegs on the rooftops before the organization went public. you have lost sincere talent left and right and have cost your investors far more money than they will ever make with the 'leadership' who is in place. it is really too bad because your product is quality but your student facing employees work for a paycheck, not for you or the university mission


  11. Helpful (1)

    Student Adviser

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ashford University

    Pros

    young work force, lots of social events

    Cons

    poor management, lots of pressure to keep students enrolled that are not fit to be in school.



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