Ashford University

  www.ashford.edu
  www.ashford.edu

Ashford University Reviews

Updated December 17, 2014
Updated December 17, 2014
311 Reviews
2.5
311 Reviews
Rating Trends

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Ashford University President Richard L. Pattenaude
Richard L. Pattenaude
117 Ratings

Review Highlights

Pros
  • The company offers relatively good benefits (in 30 reviews)

  • Good pay for the amount of time put in (in 19 reviews)


Cons
  • It is a sales job regardless of how they spin verbiage (in 17 reviews)

  • Senior Management is very reactive and any type of job security is non-existent (in 12 reviews)

More Highlights

Employee Reviews

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  1.  

    Ashford University

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Diego, CA
    Current Employee - Anonymous Employee in San Diego, CA

    I have been working at Ashford University full-time (more than an year)

    Pros

    The best part of working for AU is the benefits. Great health benefits (CIGNA) and you can attend the university for free after you have worked there for 6 months. Work schedule is Monday-Friday! No weekends unless you choose to work overtime

    Cons

    Constant changes and high turnover rates makes it very hard to feel that you have job security

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Unrealistic expectations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Admissions Counselor in Denver, CO
    Former Employee - Admissions Counselor in Denver, CO

    I worked at Ashford University full-time (less than an year)

    Pros

    Downtown location, good people, fun atmosphere

    Cons

    Unrealistic expectations, Stressful, No training, Not clear on position

    Advice to ManagementAdvice

    Be more clear about the position during the interview

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Great for the right people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Services Manager in San Diego, CA
    Current Employee - Financial Services Manager in San Diego, CA

    I have been working at Ashford University full-time (more than 3 years)

    Pros

    Great company culture, team atmosphere, freedom to design and implement solution, good co-workers, free school!!!!

    Cons

    Non of the pros apply if you have the wrong boss

    Advice to ManagementAdvice

    Get rid of your bad managers and above. You have good people who deserve an opportunity to grow and develop.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5. 2 people found this helpful  

    A culture of micromanagement will make your life misery

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Faculty (Online) in Denver, CO
    Current Employee - Associate Faculty (Online) in Denver, CO

    I have been working at Ashford University as a contractor (more than an year)

    Pros

    Telecommuting can be good for your work-life balance. With 24/7 Tech support, you have little to no technical worries. And your students will have very attentive academic advisors looking out for them.

    Cons

    "Instructional specialists" and program chairs go through phases when it's as if they are declaring war on faculty. They scrutinize your classes every week to see what isn't perfect. Did you respond to %100 of the students in discussion this week? They focus on every little thing that a person doesn't do right in a class, which always gives the impression that they don't know enough about academic subjects to ever appreciate the intellectual contributions of faculty.

    Advice to ManagementAdvice

    Managers seem very unhappy.Try to communicate positivity. You'll still be unhappy, but at least you won't make your faculty members miserable too.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 4 people found this helpful  

    Adjunct for over five years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Adjunct Instructor in San Diego, CA
    Former Employee - Adjunct Instructor in San Diego, CA

    I worked at Ashford University as a contractor (more than 5 years)

    Pros

    Decent pay for adjunct - reasonably well designed online platform.

    Cons

    Unrealistic expectations - adjucts are expected to "engage" students and have "conversations" online, when most students are barely engaged, and many are woefully unprepared for class.

    You cannot have discussions with folks who don't want to discuss; furthermore, class sizes have grown and grown, to the point where one often has 30 students, which used to be handled by two instructions, now done by one.

    Treat your adjuncts as adults - even better, treat your students as adults.

    Advice to ManagementAdvice

    See above.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    Admission Counselor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Admissions Counselor in San Diego, CA
    Former Employee - Admissions Counselor in San Diego, CA

    I worked at Ashford University full-time (more than an year)

    Pros

    Young and fun people to work with.

    Cons

    There are a lot of dials and unethical behavior enrolling students

    Advice to ManagementAdvice

    They should take management classes

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Great Place to Work but some non-team oriented Management hidden within the culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Development
    Former Employee - Business Development

    I worked at Ashford University full-time (more than 3 years)

    Pros

    Ashford started out with great intentions of being an organization with solid company values, but as the firm prepared to enter the public market, top management began to lay those core values to side. Ashford is currently working hard to regain employees belief in the corporate culture that once existed.

    Cons

    Great pay with, and benefits to match. in certain divisions there were good perks. Ashford offers a great work-life balance with weekends off and all holidays.

    Advice to ManagementAdvice

    Management in the financial departments have created an elusive corporate culture that evades the top management. This results in across the board breakdowns that affect both students and employees beyond top managements understanding. Ashford need to become student centered and work from there.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    AU

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ashford University full-time

    Pros

    Pay was really good if you performed well.

    Cons

    Company started managing numbers and not employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    I am a proud Faculty member!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Faculty (Online)
    Current Employee - Associate Faculty (Online)

    I have been working at Ashford University as a contractor (more than 5 years)

    Pros

    Lead faculty care about adjuncts. Continuing education and access to resources is top-notch.

    Cons

    Raises are minimal even though enrollment and responsibility increases.

    Advice to ManagementAdvice

    We need more opportunities for seasoned faculty (like myself) to mentor new adjuncts. Salary increases are needed to retain talent.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Standard For Profit University

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Admissions Counselor in Denver, CO
    Former Employee - Admissions Counselor in Denver, CO

    I worked at Ashford University full-time (less than an year)

    Pros

    - Coworkers were great, wide range of backgrounds
    - Pay was higher than other similar jobs in the area.
    - There are times when helping a student makes it rewarding.

    Cons

    - It is a sales job regardless of how they spin verbiage.
    - One step above cold calling, people were not expecting phone calls from a school.
    - Enrollments count, you must enroll just like a sales rep.
    - For profit Universities have a bad reputation because of a bottom line which contradicts values and mission at times.
    - It's not about the student, it's about the enrollment. Get them in is the attitude.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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