Ashford University

  www.ashford.edu
  www.ashford.edu

Ashford University Reviews

Updated October 18, 2014
Updated October 18, 2014
296 Reviews
2.6
296 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Ashford University President Richard L. Pattenaude
Richard L. Pattenaude
109 Ratings

Review Highlights

Pros
  • The company offers relatively good benefits (in 29 reviews)

  • Good pay for the amount of time put in (in 19 reviews)


Cons
  • It is a sales job regardless of how they spin verbiage (in 16 reviews)

  • Senior Management is very reactive and any type of job security is non-existent (in 12 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good place to start career

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ashford University

    Pros

    Great schedule, excellent coworkers, good benefits, excellent opportunity to grow with leadership skills.

    Cons

    Company grew too fast and had to make severe organizational changes with personnel. Some of upper management have lost touch with putting the student first, rather than operational goals. I feel that by putting the student first the operational goals will follow.

  2.  

    Best for-profit school I've worked for- I've been treated well.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Faculty (Online) in Denver, CO
    Current Employee - Associate Faculty (Online) in Denver, CO

    I have been working at Ashford University as a contractor (more than 5 years)

    Pros

    Pay is good. Support is available for online instructors. Class sizes are reasonable. University is trying to secure proper accreditation to stay viable.

    Cons

    For-profit colleges/universities are under scrutiny for high federal aid given/low repay rates. Legislation in the works that might put my job in jeopardy.

    Advice to ManagementAdvice

    Continue keeping class sizes manageable and meet requirements to keep federal aid coming to students (without which school will go under).

    Negative Outlook
    Approves of CEO
  3. 2 people found this helpful  

    University Advisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - University Advisor in San Diego, CA
    Current Employee - University Advisor in San Diego, CA

    I have been working at Ashford University full-time (more than 3 years)

    Pros

    The only good thing about this place is the paycheck. Period.

    Cons

    This is the most mismanaged organization I have ever been a part of. They constantly change procedures on just about every aspect of the enrollment/advisement process which creates a continuous state of confusion among different departments, they have a history of lay-offs and lawsuits and they have one of the worst morale problems I've ever seen. Bottom line- YOU don't matter... Only your enrollment numbers do.

    Advice to ManagementAdvice

    Get some people in leadership who actually know what they are doing. Send out an anonymous climate survey to your employees... You will be surprised how dissatisfied your employees are. There's a reason a high percentage of admissions has taken a stress leave of absence.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Was a great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Student Services Coordinator in Clinton, IA
    Current Employee - Student Services Coordinator in Clinton, IA

    I have been working at Ashford University full-time (more than an year)

    Pros

    Culture and drive of student services to help students

    Cons

    communication between staff and leadership, while evolving, needs more improvement

    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Admissions Counselor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Admissions Counselor in Denver, CO
    Former Employee - Admissions Counselor in Denver, CO

    I worked at Ashford University full-time (more than an year)

    Pros

    -Nice location.
    -Meet great people.
    -Decent benefits

    Cons

    -Don't let them fool you, this is a high pressure telemarketing job.
    -Highly unethical company. CEO voted one of the greediest in America. High student fees with a very low percentage of that money actually going towards education.
    -In spite of what you are told, there are quotas you are expected to meet. The catch is they are not allowed to tell you what the quota is, so you have to guess and hope you meet it.
    -No incentives
    -I was encouraged to lie to prospective students on multiple occasions to try to get them to enroll.
    -I once got called into a meeting with two managers and a director to discuss my posture and they way I sat at my desk. They wanted me to "look" more engaged as I talked on the phone.
    -I had 10 bosses. All telling me to do things differently, all getting upset if I didn't do it their way, all looking over my shoulder constantly to monitor every minute of my day.

    Advice to ManagementAdvice

    Give your employees some space and trust they know how to do their job. Treating adults like children creates poor moral and decreases productivity and employee satisfaction.

    Place employees in positions that match their skill set. It makes no sense to force employees to prove themselves in a position that is a poor match for their skills in order to get into a position that does match their skills. It's poor utilization of the skills of your employees and leads to a higher turnover rate than is necessary.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  7. 2 people found this helpful  

    Worst Job Ever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Admissions Counselor
    Former Employee - Admissions Counselor

    I worked at Ashford University full-time (less than an year)

    Pros

    Lots of overtime (whether you want it or not).

    Cons

    The overall atmosphere, very high pressured sales but they get mad if you refer to your position as such

    Advice to ManagementAdvice

    Treat your employees like people

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    Learning Technology Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Learning Technology Specialist in San Diego, CA
    Current Employee - Learning Technology Specialist in San Diego, CA

    I have been working at Ashford University full-time (more than an year)

    Pros

    Managers really cared about their team for the most part. During hard times, managers would have team meetings to help keep moral moving, however most of these great managers ended up leaving.

    Cons

    Low pay, nearly 30% below market value. Layoffs occur twice in 6 months, and was volunteer leave or random selection if not enough people left. The CEO was voted Bloomberg's greediest man in the USA.

    Advice to ManagementAdvice

    Is it a school or a business. if its a school, give us the benefits we deserve. If its a business, give us the salary we deserve.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Ashford University

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Enrollment Advisor in San Diego, CA
    Former Employee - Enrollment Advisor in San Diego, CA

    I worked at Ashford University full-time (more than 3 years)

    Pros

    Pay was decent, okay benefits, co-workers were friendly, most holidays off

    Cons

    Frequent lay-offs, hard to move up

    Advice to ManagementAdvice

    HR needs to have accountability and really find out why there is low morale

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    Degree Mill

    Former Employee - Enrollment Advisor in San Diego, CA
    Former Employee - Enrollment Advisor in San Diego, CA

    I worked at Ashford University full-time (more than an year)

    Pros

    they do have a gym at the kearny mesa location and they have a decent kitchen. starting pay is higher than many other enerty level sales jobs

    Cons

    terrible leads, high sales pressure, they drink the cool-aid over there er'day. changing lives!...more like scamming people out of government aid!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Do it only for the money

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ashford University

    Pros

    Good benefits, free Master's degree, steady paycheck. Co-workers were pretty awesome as well.

    Cons

    Where shall I begin? With all the accreditation issues, cliquey work environment and mediocre managers at best,it was tough to stomach coming to work some days. What kept me going were the few great students, a steady paycheck, as well as a free advanced degree.

    Advice to ManagementAdvice

    Get some qualified people,not just your buddies that may not know the day of the week.

    No opinion of CEO

Ashford University Photos

Cubicle life

+ Add Photo

Work at Ashford University? Share Your Experiences

Ashford University

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.