Ashley Furniture Homestore

www.ashleyfurniturehomestore.com

Ashley Furniture Homestore Reviews

Updated January 26, 2015
Updated January 26, 2015
87 Reviews
2.3
87 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Todd R. Wanek
36 Ratings

Review Highlights

Pros
  • The people I worked with were great and very helpful (in 3 reviews)

  • You have an opportunity to work with some great people and develop your sales abilities (in 4 reviews)


Cons
  • During the weekdays there are too many sales people on the floor (in 11 reviews)

  • Long hours, always training new people (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Less than appealing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Atlanta, GA
    Former Employee - Sales Associate in Atlanta, GA

    I worked at Ashley Furniture Homestore full-time (more than 3 years)

    Pros

    Good opportunity to make decent income with the right manager.

    Cons

    5 managers & 5 acting/sales managers in 3 years. Only had one manager that was positive and upbeat.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Sales Manager

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ashley Furniture Homestore

    Pros

    Growing company makes it easy to move up.

    Cons

    There was not any cons

  3.  

    Boring Workplace for Young Adults

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Laguna Hills, CA
    Current Employee - Customer Service Representative in Laguna Hills, CA

    I have been working at Ashley Furniture Homestore

    Pros

    The job has decent pay. They are very flexible with your schedule if you are a student or a parent. They also do a very good job of training you and making sure that you are prepared for what's ahead.

    Cons

    There is not much of a community in the office. Because most of the other employees are salespeople on the floor they are all very competitive with one another. This makes for some hostility in who gets which clients and some unfriendliness. It is also an older crowd so if you are young it can get very dull.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Was once asked not to cash a paycheck until 24 hours after it was issued. Stressful working with 30 sales people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Furniture Sales Associate in Arlington, TX
    Current Employee - Furniture Sales Associate in Arlington, TX

    I have been working at Ashley Furniture Homestore full-time

    Pros

    Flexible hours. Good location. Employee discount after 1 year. Benefits after 120 days. In-depth training for all new hires including a warehouse tour and training from manufacturing representatives.

    Cons

    Was once asked not to deposit a check until 24 hours after the check was issued. Straight commission is the only option for a full time sales person. If you enter into draw (where a set hourly wadge is greater than your commission for the pay period) the company suspends you for a day or two, lowering your chances of coming out of draw by taking away your opportunity to sell.

    Advice to ManagementAdvice

    Too many sales people scheduled at once makes for too few opportunities for a sale. There is a need for an overhaul with sales floor rules and how they are enforced. Very few rules apply to the sales people that have been there for many years.

    Doesn't Recommend
    Neutral Outlook
  6.  

    Trickle down effect.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Visual Merchandiser in Houston, TX
    Current Employee - Visual Merchandiser in Houston, TX

    I have been working at Ashley Furniture Homestore full-time (more than a year)

    Pros

    I loved working at the home office! It is a great company. It's fun, fast paced, educational, and a friendly environment.

    Cons

    Since moving to a store I am much less happy. The sales people are petty and argue all the time. The store manager is set off in an instant, can't control his moods.

    Advice to ManagementAdvice

    Stay positive and focused for all of your employees, you should not be showing the ugly side of yourself. Show up to work on time and act professional.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  7.  

    Unprofessional family owned business

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Durango, CO
    Current Employee - Store Manager in Durango, CO

    I have been working at Ashley Furniture Homestore full-time (less than a year)

    Pros

    Pay decent for area and volume. Sales reps and professionals with Ashley furniture were a pleasure to work with. Training with products was fantastic from sales reps. Fun environment working with customers and merchandising products. Ashley Corporate is amazing.

    Cons

    No training by owners. Terrible communication with owners. inconsistent in bussiness practices. Owners fairly unproffesional. Not buying in to Ashley's vison or participating in current technological trends that would make business profitable. Not updating store to reflect current trends. Location is difficult. Family owns several different competeting furniture businesses which can be a big problem.

    Advice to ManagementAdvice

    Get real, get professional, making excuses for poor training and communication is not to blame on others. The phone works both ways. Update store to reflect current product and trends. Location could make all the difference.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  8.  

    Made ok money but wouldn't go back

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Specialist in Birmingham, AL
    Former Employee - Product Specialist in Birmingham, AL

    I worked at Ashley Furniture Homestore full-time (more than a year)

    Pros

    Fun people to work with on the floor, could sometimes win prizes at company meetings, owner is fun but hard. Health insurance was good.

    Cons

    Get yelled at for not making numbers but hardly not praised for doing good. Long hours but hard to want to take breaks because all comission.

    Advice to ManagementAdvice

    Stop yelling at people find a new way to make us want to sell. Nice words can go a long way.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Independently owned and operated - Licensee Dufrense Spencer Group

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Indianapolis, IN
    Current Employee - Store Manager in Indianapolis, IN

    I have been working at Ashley Furniture Homestore full-time (more than 10 years)

    Pros

    Great developing a team of sales people from all walks of life.
    Great working for AFI and the largest manufacturer of furniture.

    Cons

    Difficult to have a work and life balance with the demands of a commissioned furniture retailer.
    Culture is taught not developed.
    Price negotiations are inconsistent with taught culture.
    Since HomeStores are independently owned and operated the pricing is very consistent from every market.
    Constant revolving door of sales people and management.

    Advice to ManagementAdvice

    Listen to your Managers. Don't talk about other managers to their peers in order to achieve your goals.
    Executive leadership needs to train on what their expectations are as apposed to silently leading.
    Some metrics are measured on inaccurate informations such as door swings monitored by a camera.
    Store management should be able to control all internal functions without the bureaucracy, slow an ineffective.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10.  

    Underpaid/stressed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Guest Experience Manager in Florissant, MO
    Current Employee - Guest Experience Manager in Florissant, MO

    I have been working at Ashley Furniture Homestore full-time (more than 3 years)

    Pros

    There is room for growth, so far the management inside the stores have been great, also if one position doesnt work they will consider you in another

    Cons

    This companies structure is very disorganized currently

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Bad employe inviroment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Furniture Sales in Schaumburg, IL
    Current Employee - Furniture Sales in Schaumburg, IL

    I have been working at Ashley Furniture Homestore (more than 5 years)

    Pros

    Make big $$$ if you put your mine to it

    Cons

    Lots of fights on the floor, if you want to go back to high school then this is the place for you..

    Company doesn't care about there employees. They only care about how much you sell

    Advice to ManagementAdvice

    Treat your employees better

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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