Ashley Furniture Homestore

www.ashleyfurniturehomestore.com
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Ashley Furniture Homestore Reviews

Updated March 3, 2015
Updated March 3, 2015
94 Reviews
2.3
94 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Todd R. Wanek
38 Ratings

Review Highlights

Pros
  • The people I worked with were great and very helpful (in 3 reviews)

  • You have an opportunity to work with some great people and develop your sales abilities (in 4 reviews)


Cons
  • During the weekdays there are too many sales people on the floor (in 11 reviews)

  • Long hours, always training new people (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Ashley Furniture Homestores

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Sales Manager in Saint Louis, MO
    Current Employee - Associate Sales Manager in Saint Louis, MO

    I have been working at Ashley Furniture Homestore full-time (more than 3 years)

    Pros

    Easy to move up in a developing company

    Cons

    Long hours with little focus on family

    Advice to ManagementAdvice

    Focus on training at every interval before throwing an individual to the wolves

    Recommends
    Positive Outlook
  2.  

    Office Lead

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Office Lead
    Former Employee - Office Lead

    I worked at Ashley Furniture Homestore full-time (more than a year)

    Pros

    Pays well, benefits were good

    Cons

    No work-life balance - had to work every weekend and all holidays, poor training program

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Working for Ashley Furniture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager
    Current Employee - General Manager

    I have been working at Ashley Furniture Homestore full-time (more than 5 years)

    Pros

    Lots of growth and opportunity in the near future.

    Cons

    Just a horrible company to work for. Inconsiderate and not a company to work for if you have a family.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Not AFI but a franchisee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ashley Furniture Homestore

    Pros

    There are some generally nice people working here. Some have just been around a long time and have fallen into their current position. It is fairly small so getting to know your co-workers is easy.

    Cons

    Lack of goals for the corporate staff. Extremely high turnover. Some of the management is extremely unprofessional.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Less than appealing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Atlanta, GA
    Former Employee - Sales Associate in Atlanta, GA

    I worked at Ashley Furniture Homestore full-time (more than 3 years)

    Pros

    Good opportunity to make decent income with the right manager.

    Cons

    5 managers & 5 acting/sales managers in 3 years. Only had one manager that was positive and upbeat.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    A Terrible Workplace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ashley Furniture Homestore full-time (less than a year)

    Pros

    Ashley Furniture was close to my home.

    Cons

    No communication between management and some of the sales staff. You had to keep VERY accurate records of your sales because the owner would steal any and every time she could from her employees. Employees were embarrassed in front of other employees by the owner. Sales personnel were told to lie to customers so that a sale could be completed. Extremely bad morale at the store. Some sales employees were favored over other employees.

    Advice to ManagementAdvice

    A better training program. Keep the rules constant for all employees. Quit changing the rules so that some employees prosper while others struggle. Make sure that ALL sales employees are aware of sale items, just not a few. Get rid of the cliches in the sales force. Realize that turnover is not beneficial to the business in the long run.

  8.  

    Sales Manager

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ashley Furniture Homestore

    Pros

    Growing company makes it easy to move up.

    Cons

    There was not any cons

  9.  

    Boring Workplace for Young Adults

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Laguna Hills, CA
    Current Employee - Customer Service Representative in Laguna Hills, CA

    I have been working at Ashley Furniture Homestore

    Pros

    The job has decent pay. They are very flexible with your schedule if you are a student or a parent. They also do a very good job of training you and making sure that you are prepared for what's ahead.

    Cons

    There is not much of a community in the office. Because most of the other employees are salespeople on the floor they are all very competitive with one another. This makes for some hostility in who gets which clients and some unfriendliness. It is also an older crowd so if you are young it can get very dull.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Office

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Office in Houston, TX
    Former Employee - Office in Houston, TX

    I worked at Ashley Furniture Homestore full-time (more than 5 years)

    Pros

    Some good coworkers that are genuine and can relate to the unfair treatment towards supporting staff.

    Cons

    Pay, growth, management, drama; unfair treatment towards supporting staff. The company is only focus on money and image and neglect supporting staff.

    Advice to ManagementAdvice

    Non fair market value for pay rate, 5 plus years and no performance review or pay increase. Unfair pay and treatment between salespeople and supporting staff "office, porters, customer service, warehouse".

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    Was once asked not to cash a paycheck until 24 hours after it was issued. Stressful working with 30 sales people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Furniture Sales Associate in Arlington, TX
    Current Employee - Furniture Sales Associate in Arlington, TX

    I have been working at Ashley Furniture Homestore full-time

    Pros

    Flexible hours. Good location. Employee discount after 1 year. Benefits after 120 days. In-depth training for all new hires including a warehouse tour and training from manufacturing representatives.

    Cons

    Was once asked not to deposit a check until 24 hours after the check was issued. Straight commission is the only option for a full time sales person. If you enter into draw (where a set hourly wadge is greater than your commission for the pay period) the company suspends you for a day or two, lowering your chances of coming out of draw by taking away your opportunity to sell.

    Advice to ManagementAdvice

    Too many sales people scheduled at once makes for too few opportunities for a sale. There is a need for an overhaul with sales floor rules and how they are enforced. Very few rules apply to the sales people that have been there for many years.

    Doesn't Recommend
    Neutral Outlook

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