Ashley Furniture Reviews

Updated June 25, 2015
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2.6
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Recommend to a friend
Approve of CEO
Ashley Furniture President and CEO Todd Wanek
Todd Wanek
92 Ratings

Pros
  • I like that it is an easy flow work environment (in 10 reviews)

  • Fast paced, enjoyable staff and upper managment (in 6 reviews)

Cons
  • Work life balance could be a lot better (in 6 reviews)

  • In general the attitude of upper management is focused on working longer than your designated shift (in 10 reviews)

More Pros and Cons

190 Employee Reviews

Sort: Popular Rating Date
  1. Best furniture company on the planet

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Lakeland, FL
    Current Employee - Sales Representative in Lakeland, FL

    I have been working at Ashley Furniture full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great growth potential with managers that care and want to help you succeed and grow with the company. I would recommend this company to anyone that has a can do attitude and wants to make excellent money.

    Cons

    One of the only cons to working here is the computer systems are outdated but they are working on it.

    Advice to Management

    Give more bonuses for achieving metrics and store goals. Keep it fresh


  2. Great place to advance a career.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Home Store Delivery Driver in Arcadia, WI
    Current Employee - Home Store Delivery Driver in Arcadia, WI

    I have been working at Ashley Furniture full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great relationship with every supervisor I've had. My job includes driving, assembling and talking with customers and I enjoy going to work.

    Cons

    The biggest issues I face are when customers buy items that are too big for their homes. Customers being advised that they have a back ordered piece lacks at times.

    Advice to Management

    Pay attention to employee feedback. Keep an eye open for the ones that come in day to day and give 100% all the time.


  3. Good job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ashley Furniture full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Awesome company to work for

    Cons

    Only con is you will be there a lot


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Furniture Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Johnstown, PA
    Former Employee - Anonymous Employee in Johnstown, PA

    I worked at Ashley Furniture (More than a year)

    Pros

    Good People, nice product to sell

    Cons

    Not enough customers, need more advertising

    Advice to Management

    More Advertising


  6. Helpful (2)

    Work twice as hard and get paid the same

    Former Employee - Customer Specialist
    Former Employee - Customer Specialist

    I worked at Ashley Furniture full-time (More than a year)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    I cant think of any. Sometimes they'd buy us lunch. (but i never got a lunch break even though they took out 30 minutes every shift. )

    Cons

    Some sales people would tell customers that their product would arrive in 2-3 weeks, but once the customer service rep checked the availability it would be out of stock or on back order. Then the customer would assume one of us is lying, and that the place is a scam.

    Training was a solid D grade. You learn as you go, and if you made a mistake not many people knew how to show you how to do it correctly , so mistakes and problems would just build up and get worse. The technician would have appointments to assess and repair damaged furniture at peoples homes for damaged deliveries. On multiple occasions the day of his appointments the owner would not have the company car available and his appoint would all have to be reschedule for the people who were already irritated that they're delivery was late, damaged, and now they have to plan another meeting with the technician.

    a huge mess

    Advice to Management

    Stop treating your staff poorly.


  7. Good

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Indianapolis, IN
    Current Employee - Sales Associate in Indianapolis, IN

    I have been working at Ashley Furniture full-time (More than a year)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Great company and good pay for a beginner

    Cons

    Not a lot of growth


  8. Great Place if you work hard

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Selling Manager in Middletown, NY
    Former Employee - Selling Manager in Middletown, NY

    I worked at Ashley Furniture

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    One of the best companies I ever worked for! Tons of prospecting and hard work and you can make a good living.

    Cons

    Lots of Micro Managing from upper Corporate! They think that every sale has to close that day. Building relationships is the way to go. Sales were often stolen from me on days off!

    Advice to Management

    Let your Manager's manage! Stop showing up on the busiest Holidays to break balls. Let the staff Relax and just SELL not say why didn't you TO that!


  9. CSR

    Former Employee - Customer Service Representative in Arcadia, WI
    Former Employee - Customer Service Representative in Arcadia, WI

    I worked at Ashley Furniture (Less than a year)

    Pros

    They do have great benefits.

    Cons

    They overlook people who work hard that should be advanced. The store managers never have your back.


  10. Just Bad

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ashley Furniture

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Pay is good and the work is full-time.

    Cons

    Training is terrible. Management doesn't listen and are very cold. Work environment is very uncomfortable.

    Advice to Management

    Actually train new hires instead of just throwing them into something without the tools to do the job effectively.


  11. Case-Goods Assembly Lines

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Case-Goods Assembly in Arcadia, WI
    Former Employee - Case-Goods Assembly in Arcadia, WI

    I worked at Ashley Furniture full-time (Less than a year)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    I worked on the case-goods assembly lines for over 10 months. Your hourly wage is incentive based and I made good money during my time there. However, this is not a job that you want to do for the rest of your life and over the course of a week it takes a toll on your mind and body.

    Cons

    The lines were I worked had very poor working conditions. There were days in the summer when the facility would get exceptionally hot. They try to accommodate this by placing fans on the lines, but not everyone gets one due to the limited resources. In addition to this, you can't even take a water bottle on the line.

    Advice to Management

    They need to find more "educated" candidates for their supervisor and management positions. It is really hard taking instructions from someone whom can not make knowledgeable and quality decisions.



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