Ashley Furniture Reviews

Updated April 21, 2015
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2.5
171 Reviews
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Ashley Furniture President and CEO Todd Wanek
Todd Wanek
82 Ratings

Pros
  • I like that it is an easy flow work environment (in 10 reviews)

  • Fast paced, enjoyable staff and upper managment (in 6 reviews)

Cons
  • If you want any work life balance you won't find it here (in 6 reviews)

  • In general the attitude of upper management is focused on working longer than your designated shift (in 10 reviews)

More Pros and Cons

Employee Reviews

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  1. Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Furniture Sales Associate in Orange, CA
    Current Employee - Furniture Sales Associate in Orange, CA

    I have been working at Ashley Furniture full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    In the Santa Ana location the atmosphere is excellent. As a team we work together not against each other. Our sales Manager Mo is awesome he exceeds to get us sales.

    Cons

    None I can think about

  2. supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Second Level Supervisor in Ripley, MS
    Former Employee - Second Level Supervisor in Ripley, MS

    I worked at Ashley Furniture (Less than a year)

    Recommends
    Positive Outlook
    Disapproves of CEO
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    given opportunities to demonstrate my leadership and communication skills with great benefits and also given opportunities for promotion

    Cons

    working with unskilled and professional supervisors that causes problems for workers to demonstrate their full potential to become a valuable asset to the company

    Advice to Management

    train supervisors to demonstrate leadership abilities within the workforce to accomplish the quota that has been set by the company.

  3. Not a great company to work for, not flexible with schedule, and no compassion from management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Phoenix, AZ
    Former Employee - Customer Service Representative in Phoenix, AZ

    I worked at Ashley Furniture full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Pay went up one dollar per hour after 30 days of working there.

    Cons

    Contradictory requests; expect excellent customer service and to fulfill needs while keeping calls short. Impossible.
    Management lied about time for religious accommodation, after 6 months still no Sunday off. Told me if I didn't show up again they would understand.

    Advice to Management

    Don't lie to employee in the interview. Make accommodation for religious beliefs and be honest about expectations with time off for exercise of those beliefs. I could have easily went on to the next job if I would have known religious discrimination was going to be a concern.

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  5. Visual Merchandiser

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ashley Furniture part-time

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Merchandising part was fun, employees are very nice

    Cons

    Corporate’s rude, unprofessional, lack of communication, fires without reason, takes 5 days to get your last check when by law it cant exceed 3.

    Advice to Management

    communication is key
    know your laws

  6. More Processes, Less Power Claps

    Former Contractor - Anonymous Contractor in Brandon, FL
    Former Contractor - Anonymous Contractor in Brandon, FL

    I worked at Ashley Furniture as a contractor (Less than a year)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    **This applies to Ashley Furniture HQ in Brandon, FL. Experiences may vary elsewhere**

    Lots of free food.

    Name recognition.

    It's not Wisconsin.

    Cons

    **This applies to Ashley Furniture HQ in Brandon, FL. Experiences may vary elsewhere**

    No Processes - There are almost no processes. Employees save vital documents on their desktops, rather than company servers. One simple task requires the (conflicting) input and approval of at least 8 different people (but never the same 8 people). Crucial instructions not given until after a project is nearly complete. Different departments do not work well together.

    Power claps - Every week, employees gather round and listen to sales managers discuss how amazing sales in their regions are. Announcements punctuated by power claps, which is really just brisk clapping. A silly waste of time.

    Wanekisms - There is a floor-to-ceiling banner listing the folksy quotes of AFI founder, Ron Wanek. Employees encouraged to muse over the meanings of the dear leader's quotes and then discuss in all-company meetings.

    Pay for Contractors: Payroll is in Ashley Furniture's OTHER headquarters in Arcadia, Wisconsin. If you're a contractor in Florida, good luck getting paid in a timely fashion, and good luck getting a tax form at the end of the year.

    Wing House girls: Dear leader and owner of Ashley Furniture, Ron Wanek, also owns the Wing House restaurant chain. Every now and the girls come to the office in their sexy costumes and serve employees. This is awkward all around.

  7. Helpful (1)

    Culture of mistrust

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ashley Furniture

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    reward great performance with advancement

    Cons

    poor vacation policy and unfriendly culture

  8. Helpful (1)

    Sweat shop like conditions.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manufacturer in Leesport, PA
    Former Employee - Manufacturer in Leesport, PA

    I worked at Ashley Furniture full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Lots of over-time, 30 minute lunch. Good exercise. Hot food truck at every break time. Once a year company picnic.

    Cons

    Very few English speaking co-workers. No recognition of hard work. Very little opportunity for advancement. Very hard to get any vacation time off paid or unpaid (frowned upon)

    Advice to Management

    Wages need to be raised and fair. They need to care about their employees. They need to have better vacation time set in place. Supervisors need to not be so rude to employees.

  9. Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ashley Furniture

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fun fast paced job. Good pay

    Cons

    Commit and there will be no cons

  10. Ok Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ashley Furniture

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    decent commission structure, fun and energetic work environment

    Cons

    long hours, poor management, work life balance is non existent

  11. Helpful (1)

    Worst employer I've ever worked for . . .

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Los Angeles, CA
    Former Employee - Sales Associate in Los Angeles, CA

    I worked at Ashley Furniture full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    When I worked there (although policy now changed), they had sales people working 4 days on, then 3 days off. I liked the long weekends. Made a couple of good friends, with whom I still am in regular contact.

    Also, great Kaiser medical coverage, which turned out to be a real lifesaver in many respects.

    Cons

    These are just my initial thoughts. Will have more to add later.

    Lack of integrity permeated the entire company, seemingly originating from the top and trickling all the way down. Examples, certain "pet" associates were afforded the ability to steal sales on an ongoing basis.

    Forced to work extra hours without being paid. This was under the duress of being fired. Types of overtimes tasks, all performed off-the-clock, included vacuuming, dusting with rags and pledge, lifting heavy, bulky furniture to hide electrical cords, cleaning mirrors, dusting, etc. Worst was having to brush furniture to create new, uniform look for next sales day.

    It was an entirely commission-based position, and one of the problems was that there was no way to verify what your commissions should actually be. There was a complete lack of transparency, and the company could skew your sales figures by means that were outside of your control, such as by delivering furniture on completed sales outside of the window of time in which they were sold.

    Advice to Management

    See the above. Will add more specifics later.

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