Ashley Furniture

  www.ashleyfurniture.com
  www.ashleyfurniture.com
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Ashley Furniture Reviews

Updated September 12, 2014
Updated September 12, 2014
131 Reviews
2.3
131 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Ashley Furniture President and CEO Todd Wanek
Todd Wanek
64 Ratings

Review Highlights

Pros
  • I like that it is an easy flow work environment (in 9 reviews)

  • Fast paced, enjoyable staff and upper managment (in 6 reviews)


Cons
  • If you want any work life balance you won't find it here (in 6 reviews)

  • Productivity is sluggish caused by the companies greed and lack professionalism in unqualified upper management (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Persistent Productivity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Warehouse Associate  in  Bolingbrook, IL
    Former Employee - Warehouse Associate in Bolingbrook, IL

    I worked at Ashley Furniture full-time for less than a year

    Pros

    The opportunity to work in a diverse work environment. Benefits are expensive but excellent.

    Cons

    Fluctuating work hours. Inconsistent work schedules. Low morale atmosphere. Poor management.

    Advice to ManagementAdvice

    In order for employees to be successful ensure that they are qualified, trained and provided with the proper working tools and/or equipment. How can employees be held accountable if they are not provided with the necessities to complete their tasks?

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Customer service is stressful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Arcadia, WI
    Current Employee - Customer Service Representative in Arcadia, WI

    I have been working at Ashley Furniture full-time for more than a year

    Pros

    great benefits, decent pay if you are a local person and don't have to travel far, co-workers are a great bunch of people

    Cons

    Management doesn't always seem to know what they are doing, they promote friends and family whether or not they are qualified, they push HARD to make more and more money, they expect supervisors to work 24/7.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Ashley

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shipper  in  Reading, PA
    Current Employee - Shipper in Reading, PA

    I have been working at Ashley Furniture full-time for more than a year

    Pros

    pays good in a way

    Cons

    to many hours for tax season

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Tops in the Industry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales
    Former Employee - Sales

    I worked at Ashley Furniture as a contractor for more than 10 years

    Pros

    Excellent pay structure, good management support, top management dedicated to building their company.
    best MIS in the industry by far. Excellent selling environment.

    Cons

    Demanding on your time, expecting 24/7 attention to work.

    Advice to ManagementAdvice

    Keep investing in the future - both people and infastructure.
    respect the customer's money and support.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    OK

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ashley Furniture

    Pros

    Good pay...good location. Great opportunity.

    Cons

    horrible hours. 7 days a week. No bonuses for underperforming locations.

  7. 1 person found this helpful  

    sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Colton, CA
    Current Employee - Sales Associate in Colton, CA

    I have been working at Ashley Furniture full-time for more than a year

    Pros

    nothing is good about this company

    Cons

    the worse place I ever work for

    Advice to ManagementAdvice

    very politic , bad management . very difficult to make money

    Doesn't Recommend
  8.  

    Just a Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Billing Representative  in  Houston, TX
    Former Employee - Billing Representative in Houston, TX

    I worked at Ashley Furniture full-time for more than a year

    Pros

    You can cross train in different areas.

    Cons

    There are no growth Opportunities.

    Advice to ManagementAdvice

    You should work on a career path for more of your employees outside of your home office.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Ashley furniture are liars

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Warehouse Associate  in  West Haven, CT
    Former Employee - Warehouse Associate in West Haven, CT

    I worked at Ashley Furniture full-time for more than 5 years

    Pros

    I really didn't have any

    Cons

    the owners lie to customers and make warehouse workers go deal with the heat. they also promised me a lot. after the new owners came in, 2 people quit and they fired the 4 people which were the only ones keeping the place going

    Advice to ManagementAdvice

    Do what you say, and say what you do

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Houston, TX
    Former Employee - Sales Associate in Houston, TX

    I worked at Ashley Furniture full-time for more than 3 years

    Pros

    It allows you to sell more due to commissions.

    Cons

    It has you selling on a team and commissions are shared ,and this is not good,due to all team members do not pull their weight in selling.

    Advice to ManagementAdvice

    To stop the team sell approach and help associates with closing individually.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Great if you love overtime, little chance for advancement or job satisfaction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Security Officer  in  Arcadia, WI
    Former Employee - Security Officer in Arcadia, WI

    I worked at Ashley Furniture full-time for more than a year

    Pros

    I worked in Ashley Furniture's Health and Safety department as a security officer. Pros included the amount of overtime (assuming you want to work a lot of overtime, this could be a negative), and the pay increase that the department received in the middle of 2013. The job is fast paced, and there is a certain degree of independence, especially if you work overnights.

    Cons

    Cons are a lack of support from management, making less money than supervisors but being expected to guide them and tell them what to do, the amount of work on overnights with NO backup or coverage except your one partner, and being expected to work on a whim whenever someone else wants a day off or calls in.

    Advice to ManagementAdvice

    If you've lost your passion, then move on. Certain members of management above the security officers clearly had no love for their job, and this morale-killing mood trickled down to the rest of the department. They should also treat their subordinates with more respect than they do. This is a private company, and you can tell, as management gets away with yelling/threatening employees, something they could never do if it was a public company.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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