Ashley Furniture Reviews

Updated August 29, 2015
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2.6
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Recommend to a friend
Approve of CEO
Ashley Furniture President and CEO Todd Wanek
Todd Wanek
94 Ratings

Pros
  • I like that it is an easy flow work environment (in 10 reviews)

  • Fast paced, enjoyable staff and upper managment (in 6 reviews)

Cons
  • Work life balance could be a lot better (in 6 reviews)

  • In general the attitude of upper management is focused on working longer than your designated shift (in 10 reviews)

More Pros and Cons

208 Employee Reviews

Sort: Popular Rating Date
  1. Shady Company, Shady People

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Los Angeles, CA
    Current Employee - Sales Associate in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Ashley Furniture (Less than a year)

    Pros

    Very chill job They let you do your own thing success depends on the effort you put in You get to 'schedule appointments' on your days off

    Cons

    Management is horrible Too much favoritism Incentives could be better Shady Coworkers Shady company, as long as you sell anything goes. Seriously the sh*t that goes on in this company is just ridiculous.

    Advice to Management

    You need to reach out to your employees more often. I disagree with the whole notion of solving problems with coworkers on your own.


  2. Lots of potential but a little unorganized.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Merchandising Coordinator in Brandon, FL
    Current Employee - Merchandising Coordinator in Brandon, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ashley Furniture full-time

    Pros

    Plenty of knowledgeable people Located in a central area Decent Advancement Opportunities Lots of motivation and team building People are adaptable

    Cons

    Middle management is often unorganized and not on the same page. Not enough parking for everyone in the building. The building is crowded. Lack of teamwork mentality outside of departments.

    Advice to Management

    Figure out exactly what is needed and then pass on direction to avoid re-doing projects over and over. Work on team building between departments not just within departments.


  3. Works different for every franchise

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Furniture Sales Associate in Abilene, TX
    Current Employee - Furniture Sales Associate in Abilene, TX
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Great people, and potential income is amazing. Depending on which franchise you're employed at, training is very thorough and the team atmosphere is heavily present.

    Cons

    Straight commission has it's moments of being awesome and sometimes not so great. Management is sales hungry, so if you're not making them money, prepare to be largely ignored.

    Advice to Management

    In the Han Choi Franchise, consistency is key. Keep away from a hostile work enviroment by not threatening severe punishments every week.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Delivery Dispatch Admin

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Delivery Disaptch Administrative in Edison, NJ
    Current Employee - Delivery Disaptch Administrative in Edison, NJ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Ashley Furniture (Less than a year)

    Pros

    If everything goes well you basically have to have a less than a minute conversation between the driver and customer to ensure the delivery went well. you are almost always busy so time flies.

    Cons

    A decent amount of deliveries go wrong because of constant human error. As the dispatcher you are at the very end of the transaction so you have many chances for something to go wrong from the product specialist adding the wrong items to the customers sale to the delivery drivers showing up late or damaging the furniture during delivery effectively having you deal with the mistakes of others and receiving the full anger of the customer when you've done nothing wrong yourself. Constantly owning up and taking care of others mistakes.

    Advice to Management

    Hire and train new staff properly before opening/taking over a bunch of new stores. Not AFTER so current employees aren't overworked and less likely to make mistakes and ruining the customer experience.


  6. Guest Service

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Amherst, NY
    Former Employee - Anonymous Employee in Amherst, NY
    Positive Outlook

    Pros

    Definitely the people. Everyone is very welcoming and are friendly. The management team is very understanding and accommodating.

    Cons

    The attendance policy is very strict. Cannot be 1 minute late. In guest services there are many details, a lot of them small and accuracy is a must.

    Advice to Management

    Continue to be great, understanding, and calm. You guys are so cool and freaking wonderful. I would defiantly work on training, there are large areas that need improvement.


  7. Helpful (2)

    Don't do it!!!!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Ashley Furniture (More than 5 years)

    Pros

    Other than its a job I'm still looking...

    Cons

    Unlimited supply of overtime no time for family or anything else!

    Advice to Management

    We all need jobs to support our families but we all would like to be a part of our families also...


  8. Office manager

    Current Employee - Office Manager in Arcadia, WI
    Current Employee - Office Manager in Arcadia, WI

    I have been working at Ashley Furniture (More than a year)

    Pros

    I work with a great team of people.

    Cons

    The hours are not great. I feel like I am over worked and under paid.


  9. RSA sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Santa Ana, CA
    Current Employee - Sales Associate in Santa Ana, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ashley Furniture full-time (Less than a year)

    Pros

    It feels like you are your own boss.

    Cons

    The hours for me. Retail hours

    Advice to Management

    Always


  10. Assistant Manager/Customer Service

    Current Employee - Salesperson in Huntsville, AL
    Current Employee - Salesperson in Huntsville, AL

    I have been working at Ashley Furniture (More than a year)

    Pros

    You can make lots of money working at Ashley Furniture.

    Cons

    The work schedule hours are very long.


  11. good experiance but time to move on

    Current Employee - Associate Sales Representative in Garden Grove, CA
    Current Employee - Associate Sales Representative in Garden Grove, CA

    I have been working at Ashley Furniture full-time (More than a year)

    Pros

    customer relationships, location, quality furniture, benefits

    Cons

    competition between employees, commission only



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