Ashley Furniture

  www.ashleyfurniture.com
  www.ashleyfurniture.com

Ashley Furniture Reviews

Updated October 23, 2014
Updated October 23, 2014
147 Reviews
2.4
147 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Ashley Furniture President and CEO Todd Wanek
Todd Wanek
70 Ratings

Review Highlights

Pros
  • I like that it is an easy flow work environment (in 10 reviews)

  • Fast paced, enjoyable staff and upper managment (in 6 reviews)


Cons
  • If you want any work life balance you won't find it here (in 6 reviews)

  • In general the attitude of upper management is focused on working longer than your designated shift (in 9 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ashley Furniture

    Pros

    Hard work is recognized and rewarded most of the time.

    Cons

    Need to listen and understand what employees are saying and make changes to address these issues.

    Advice to ManagementAdvice

    Reward and show true appreciation to main contributors.

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Not sure what some of these folks are talking about, I love working for Ashley Homestores!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales in Atlanta, GA
    Current Employee - Sales in Atlanta, GA

    I have been working at Ashley Furniture full-time (more than an year)

    Pros

    Awesome furniture&prices Great benefits& pay, Hope to Dream Program and 2nd largest military park in the US (next to DC) . Ashley cares.

    Cons

    None. I was told when I interviewed I would be working weekends and holidays. Not for everyone, , it's challenging yes; but worth the effort!

    Advice to ManagementAdvice

    Know that you are aporeciated! :)

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    I have been working at Ashley Furniture

    Pros

    flexible hours are a big plus working here.

    Cons

    i think the sales goals are rediculous.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    Stable employment, chaotic work place.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Arcadia, WI
    Current Employee - Anonymous Employee in Arcadia, WI

    I have been working at Ashley Furniture full-time (more than 3 years)

    Pros

    The health benefits are decent. If you can make the right contacts and work hard there is a possibility of advancement. The people in general are nice and friendly.

    Cons

    Long hours are not only expected but are demanded from salaried employees. Todd Wanek's favorite quote is from Mario Andretti, to paraphrase - 'If you don't feel a little out of control, you are not going fast enough.' That sums up their management style.....they rarely have time to do things right, but always have time to do them over. And it costs them BIG bucks sometimes.

    Advice to ManagementAdvice

    Slow down just a little and think things through. It will save you a huge amount of money in the long run.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  6.  

    Good Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ashley Furniture

    Pros

    Full-time work when most companies arent hiring

    Cons

    Weird hours, varying shifts, mandatory sales days

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Okay, but not for everyone.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Phoenix, AZ
    Former Employee - Customer Service Representative in Phoenix, AZ

    I worked at Ashley Furniture full-time (more than an year)

    Pros

    Received a $1/hour raise after one month "probationary period".
    Reasonable hours.
    Decent computers to record customer notes and comments.

    Cons

    Time off for religious practices.
    Leadership had poor way of implementing expectations.
    Answering calls all day with customers that don't care about you or the fact that you have nothing to do with their order.

    Advice to ManagementAdvice

    I would suggest that management doesn't lie in an interview. Telling someone that they will have to work only one Sunday per month so that they may practice their religion, and then continually pushing back the length of time (first one month, then 3-4, then 1 year etc.) that the employee has to wait to have a Sunday off. I never received a Sunday off and was told "If you don't show up tomorrow I will understand, but don't come back on Monday."

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Need better system for new hires hitting the sales floor, and at this location better management!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Furniture Sales Associate in Columbia, SC
    Current Employee - Furniture Sales Associate in Columbia, SC

    I have been working at Ashley Furniture full-time (less than an year)

    Pros

    Still waiting? Haven't seen any, as of yet.

    Cons

    Only paid when furniture is delivered to customer, and that could take Ashley 3 months to deliver. Also commission only, base can fall to minimum wage.

    Advice to ManagementAdvice

    Learn people skills and you will keep good employees.

    Doesn't Recommend
  9.  

    The Furniture Business in a nutshell

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Quality Control in North Brunswick, NJ
    Current Employee - Quality Control in North Brunswick, NJ

    I have been working at Ashley Furniture full-time (more than an year)

    Pros

    Decent benefits,tons of career potential, & advancement with skills and proper training You get out what ever you put in.

    Cons

    Its retail so you work alot of weekends and holidays for the most part.There's no set rate for your individual job title.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Not the best place for IT folks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Systems Developer in Arcadia, WI
    Former Employee - Systems Developer in Arcadia, WI

    I worked at Ashley Furniture full-time (more than 3 years)

    Pros

    The pay wasn't bad for the area.

    Cons

    No direction on the team I was on. Mostly putting out tech fires in legacy code. No plans to upgrade or really fix the problems but just put out the fires.

    2 weeks vacation. Next company I worked for started at 3.
    42.5 hour work week, + oncall.

    Advice to ManagementAdvice

    Spend the time to really fix the core issues and you'll be far better off in the long run

    Doesn't Recommend
    No opinion of CEO
  11.  

    Customer service is stressful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Arcadia, WI
    Current Employee - Customer Service Representative in Arcadia, WI

    I have been working at Ashley Furniture full-time (more than an year)

    Pros

    great benefits, decent pay if you are a local person and don't have to travel far, co-workers are a great bunch of people

    Cons

    Management doesn't always seem to know what they are doing, they promote friends and family whether or not they are qualified, they push HARD to make more and more money, they expect supervisors to work 24/7.

    Recommends
    Neutral Outlook
    No opinion of CEO

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