Aspen Dental

  www.aspendentaljobs.com
  www.aspendentaljobs.com

Aspen Dental Reviews

Updated October 21, 2014
Updated October 21, 2014
106 Reviews
2.6
106 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Aspen Dental President Robert Fontana
Robert Fontana
75 Ratings

Review Highlights

Pros
  • Also a good benefits package for the managers (in 5 reviews)

  • Good training, and support from all upper management (in 4 reviews)


Cons
  • There are some issues with long hours and a lack of a work/life balance (in 17 reviews)

  • The commissions should be reworked to include all the staff not just the office manager and dentist (in 9 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Aspen Dental in Pensacola- Awesome Company to Work For!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Office Manager in Pensacola, FL
    Current Employee - Office Manager in Pensacola, FL

    I have been working at Aspen Dental full-time (more than an year)

    Pros

    Aspen Dental in Pensacola is an awesome company to work for! They really take care of and genuinely care about their employees and their patients! The atmosphere is structured but laid back, and everyone is always smiling. Management from the office level all the way to the corporate level really make an effort to make sure all the members of the team are cared for.

    Cons

    There are no cons to speak of! There is plenty of room for personal and professional growth.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful  

    It's All About The Patient....'s Wallet

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Dental Lab Technician
    Current Employee - Dental Lab Technician

    I have been working at Aspen Dental full-time (more than 3 years)

    Pros

    Probably the best paying for a Dental Lab Tech.
    Many Professional, hard working employees.

    Cons

    Middle management generally have no clue as to what it is like to work in a dental lab, nor, do many of them care.
    Office managers work solely upon a bonus structure and depend on it entirely. With latest changes, dentists also work for bonuses.
     Way too much focus on selling treatments. Office managers are under constant pressure to 'get patients the treatment they need' whether the patient can afford it or not and if one should slip through without coughing up a couple of grand, office manager gets a call or email from middle management before the end of the day.
     I have seen many young, hard working professional dentists go home in tears because they may see 25-30 patients a day. Upper management doesn't seem to have a problem with burning people out as fast as they can hire them. Wonder why the turnover(burnout) rate is so high ?
     We all understand that we have to work hard to succeed, but, one might gather that the Boys at the Top want to retire early and rich- off the backs of those that daily bust their own arses.
     Bob Fontana had a great vision over twenty years ago, yet, when he sold(for a second time) to a private equity firm- Leonard Green & Partners- Aspen Dental really has become the Walmart of the dental industry. Seriously, the C.O.O. is from Pizza Hut ! Numbers and Money, Numbers and Money. All about the bottom line and the end of the month.

    Advice to ManagementAdvice

    Try to have a little bit of respect towards your fellow employees. Remember, it really is about the patient, not you or your brown nose points or your bonus.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Great concept, but numbers and financing is king

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Office Manager in Rockford, IL
    Current Employee - Office Manager in Rockford, IL

    I have been working at Aspen Dental full-time (less than an year)

    Pros

    Enable many people to get their foot in the door on a demanding medical field. They focus on those who are in the most need, but also the more financially challenged patient. As a result, those who are in pain, usually only want to focus on the problem at hand. Aspen is more interested in those who can sign up for financing to get the whole treatment paid for same day.

    Cons

    Numbers are all that matter! We all understand it is a business that needs to make money and grow the longer it is open, but upper management is always trying to force more work to get it done this month to show on current budget. The regional managers are usually desperate to build resume, or add a few thousand to their salary, because all they do is drive from office to office on conference calls.

    Advice to ManagementAdvice

    For those who have worked in a successful office, go work in a struggling office to see what actually happens. Too many times they have a text book answer that doesn't work in the real world.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    Poor Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Office Manager in Jacksonville, FL
    Former Employee - Office Manager in Jacksonville, FL

    I worked at Aspen Dental full-time (more than an year)

    Pros

    Great training, benefits and pay for position.

    Cons

    Lack of communication and support from management
    LONG hours

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Mean people doing mean things!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Patient Service Representative in West Melbourne, FL
    Former Employee - Patient Service Representative in West Melbourne, FL

    I worked at Aspen Dental full-time (less than an year)

    Pros

    Not one pro working here

    Cons

    Weird hours, Dentists are over worked and patients are forced to wait hours to be seen. The people who write positive reviews for this place are brain washed. I do not know anyone in the office that I was in that worked there more than a year. We had 4 different office managers in a month! LUDACRIS!

    Advice to ManagementAdvice

    Go find a real job that pays real money and enjoy time with your family. Get happy and quit this hell hole!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Amazing Company to Grow With!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Office Manager in Atlanta, GA
    Current Employee - Office Manager in Atlanta, GA

    I have been working at Aspen Dental full-time (more than 3 years)

    Pros

    Lots of growth and development within the company. Upper management is supportive. Great incentive and bonus structure= hard work is noticed and awarded!

    Cons

    employees or ex employees that are not bought in to the MVV and Aspen Model

    Advice to ManagementAdvice

    Please continue to support your offices!

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Run away from this Employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Dental Assistant in Pensacola, FL
    Former Employee - Dental Assistant in Pensacola, FL

    I worked at Aspen Dental full-time (less than an year)

    Pros

    Absolutely no pros that I can list, other than the patients were great.

    Cons

    Revenue drive is #1 despite what management says about caring for the patient. Patients were charged for procedures that were not completed during my short employment. Long hours, worked over 10 hours overtime the month I worked there and was only paid for 4 hours. Dentist and management have assistants performing duties outside of the scope of practice, that are not under expanded functions. Was also paid less hourly than what I signed in employment agreement.

    Advice to ManagementAdvice

    Be honest with employees, stop changing time sheet in computer, be a team player instead of saying that you are. Talk is cheap.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    One star is to much

    Former Employee - Dental Assistant in Venice, FL
    Former Employee - Dental Assistant in Venice, FL

    I worked at Aspen Dental full-time (more than an year)

    Pros

    There isn't any unless you consider a paycheck

    Cons

    Your a fool if you work for this company you never get what's promised their favorite saying is well it wasn't in writing

    Advice to ManagementAdvice

    Wake up your running a horrible company! True Walmart of Dentistry pay your employees better. Pay out what's due to them inform them of hidden polices print a hand book ya crooked bunch people

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    It's all about money and not about the patient.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Aspen Dental full-time

    Pros

    Good doctors, one week off first year and 2 weeks the second.

    Cons

    No lunches ( against the law), constant stress over hitting budget and not taking the time to care about the patients or the employees.

    Advice to ManagementAdvice

    Start caring more about the employees and showing you appreciate and care.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Production oriented

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Aspen Dental full-time (more than an year)

    Pros

    Love the patients walking through the door, love my coworkers. Doctor is good, very committed to provide the best that she could to the patients under the given circumstances.

    Cons

    Poor scheduling habits, minimum training for dental assistants before throwing them into the real world, poor work-life balance, expectation to work at least 1 saturday per month. Unrealistic expectation from the office manager who is unclear about the staffing herself.

    Advice to ManagementAdvice

    Listen to your dental assistants and make an effort to know their names.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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