Asset Acceptance Capital
2.9 of 5 33 reviews
www.assetacceptance.com Warren, MI 1000 to 5000 Employees

Asset Acceptance Capital Reviews

Updated Mar 13, 2014

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2.9 33 reviews

                             

43% Approve of the CEO

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Rion B. Needs

(21 ratings)

35% of employees recommend this company to a friend
33 Employee Reviews
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Think on my feet, creative ways of helping customers become debt free, securing payments within the system.

Account Representative (Former Employee)
Warren, MI

I worked at Asset Acceptance Capital full-time for more than a year

ProsPositive employment atmosphere, cheerful and outgoing.

ConsWorking on weekends, that is the least of my favorite.

Advice to Senior ManagementKeep up the good work.

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skip tracing - negotiations- payment arrangements - account settlements - over 10 years

COLLECTOR III (Former Employee)
South Phoenix, AZ

I worked at Asset Acceptance Capital full-time for more than 8 years

Prosthe bonus structure was very good

Constoward the end, the company while in process of their closing the accounts were bad

Advice to Senior Managementthe employee work harder and happier working good accounts and for a good bonus

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Good Starter Data Job. Give you the tools, but won't let you maximize them.

Anonymous Employee (Former Employee)

I worked at Asset Acceptance Capital full-time

Proslearn how to analyze data. high level visibility.

Consno carreer path. Low Pay

No, I would not recommend this company to a friend

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Constantly hoping for things to change but contantly disappointed.

Anonymous Employee (Current Employee)
Warren, MI

I have been working at Asset Acceptance Capital full-time for more than 8 years

ProsStrong values and code of conduct. Good benefits.

ConsToo much inconsistency with management in most departments. Communication issues are never ending.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Great atmosphere to work in.

Legal Secretary (Former Employee)
Warren, MI

I worked at Asset Acceptance Capital full-time for more than 3 years

ProsBenefits are wonderful, including health, dental, vision, 401k and tuition reimbursement.

ConsLike any job, you are an at-will employee and company may downsize at any given moment.

Yes, I would recommend this company to a friend

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provided professional resolution while obtaining goals in a fast pace company

Collector III (Former Employee)
Phoenix, AZ

I worked at Asset Acceptance Capital full-time for more than 8 years

ProsMotivation method - Daily prize contest, Uncapped monthly bonus, Flexible schedule, Good co-workers and management. I enjoyed going to work.

ConsBefore closing their doors, the bonus shrunk, no contests, only personal goals motivation

Advice to Senior ManagementManagement was great. Keep up the Good Work

Yes, I would recommend this company to a friend

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Good work environment

Debt Collector (Former Employee)
White Marsh, MD

I worked at Asset Acceptance Capital full-time for more than 3 years

ProsNo micro management, nice office

ConsGoals too high, poor bonus structure

Advice to Senior Managementpay your employees what they deserve and stop changing the bonus structure every time people start making good bonus money

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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Debt Collector

Debt Collector (Current Employee)
Warren, MI

I have been working at Asset Acceptance Capital full-time for more than a year

ProsDress Code - Bonus are nice when you get one

ConsSupervisors are childish - call outbound all day in help to get and inbound

Advice to Senior ManagementHire better supervisors

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Not bad if you can adapt to change...EVERYDAY

Collections Representative (Current Employee)
Warren, MI

I have been working at Asset Acceptance Capital full-time for more than 5 years

ProsThe hourly plus bonus far surpasses any other collections company. However Encode Capital takes over the company in June and the uncapped bonus will most likely go away. The benefits are good too.

ConsLack of communication ...we could do with a lot less management. They can't even communicate with each other let alone their staff. It's pretty bad when I have new hires ask me what each one does.

Advice to Senior ManagementKeep the director of collections, keep one assistant manager, and 6 supervisors. This will significantly reduce our overhead, and limit all of the hostility and confusion.

No, I would not recommend this company to a friend

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Not bad if you're not on the phones."

Anonymous Employee (Former Employee)

I worked at Asset Acceptance Capital

ProsGreat front-line management for non-collections based roles.
Nice work-live balance.
A great "place to get started".

ConsConstant company strife.
Bonuses were cut and salaries were slashed while I was there.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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