Asset Acceptance Capital

  www.assetacceptance.com
  www.assetacceptance.com

Asset Acceptance Capital Reviews

Updated October 25, 2014
Updated October 25, 2014
40 Reviews
2.8
40 Reviews
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Rion B. Needs
25 Ratings

Employee Reviews

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  1.  

    Constantly hoping for things to change but contantly disappointed.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Warren, MI
    Current Employee - Anonymous Employee in Warren, MI

    I have been working at Asset Acceptance Capital full-time (more than 8 years)

    Pros

    Strong values and code of conduct. Good benefits.

    Cons

    Too much inconsistency with management in most departments. Communication issues are never ending.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2.  

    Great atmosphere to work in.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Legal Secretary in Warren, MI
    Former Employee - Legal Secretary in Warren, MI

    I worked at Asset Acceptance Capital full-time (more than 3 years)

    Pros

    Benefits are wonderful, including health, dental, vision, 401k and tuition reimbursement.

    Cons

    Like any job, you are an at-will employee and company may downsize at any given moment.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    provided professional resolution while obtaining goals in a fast pace company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Collector III in Phoenix, AZ
    Former Employee - Collector III in Phoenix, AZ

    I worked at Asset Acceptance Capital full-time (more than 8 years)

    Pros

    Motivation method - Daily prize contest, Uncapped monthly bonus, Flexible schedule, Good co-workers and management. I enjoyed going to work.

    Cons

    Before closing their doors, the bonus shrunk, no contests, only personal goals motivation

    Advice to ManagementAdvice

    Management was great. Keep up the Good Work

    Recommends
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Good work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Debt Collector in White Marsh, MD
    Former Employee - Debt Collector in White Marsh, MD

    I worked at Asset Acceptance Capital full-time (more than 3 years)

    Pros

    No micro management, nice office

    Cons

    Goals too high, poor bonus structure

    Advice to ManagementAdvice

    pay your employees what they deserve and stop changing the bonus structure every time people start making good bonus money

    Recommends
    Negative Outlook
    No opinion of CEO
  6.  

    Debt Collector

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Debt Collector in Warren, MI
    Current Employee - Debt Collector in Warren, MI

    I have been working at Asset Acceptance Capital full-time (more than an year)

    Pros

    Dress Code - Bonus are nice when you get one

    Cons

    Supervisors are childish - call outbound all day in help to get and inbound

    Advice to ManagementAdvice

    Hire better supervisors

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Not bad if you can adapt to change...EVERYDAY

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Collections Representative in Warren, MI
    Current Employee - Collections Representative in Warren, MI

    I have been working at Asset Acceptance Capital full-time (more than 5 years)

    Pros

    The hourly plus bonus far surpasses any other collections company. However Encode Capital takes over the company in June and the uncapped bonus will most likely go away. The benefits are good too.

    Cons

    Lack of communication ...we could do with a lot less management. They can't even communicate with each other let alone their staff. It's pretty bad when I have new hires ask me what each one does.

    Advice to ManagementAdvice

    Keep the director of collections, keep one assistant manager, and 6 supervisors. This will significantly reduce our overhead, and limit all of the hostility and confusion.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Not bad if you're not on the phones."

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Asset Acceptance Capital

    Pros

    Great front-line management for non-collections based roles.
    Nice work-live balance.
    A great "place to get started".

    Cons

    Constant company strife.
    Bonuses were cut and salaries were slashed while I was there.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Great Place and People

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Asset Acceptance Capital full-time (more than 8 years)

    Pros

    flexible work schedules, amazing people, open door policies, open to new ideas

    Cons

    stress, last minute changes, little room for advancement

    Recommends
    Negative Outlook
    Approves of CEO
  10.  

    Unhappy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Representative in Warren, MI
    Current Employee - Account Representative in Warren, MI

    I have been working at Asset Acceptance Capital full-time (more than an year)

    Pros

    They have great Health Plans that is it

    Cons

    You call 15 year old accounts and can never collect

    Advice to ManagementAdvice

    Tell encore to fix them

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Great Opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Collections Supervisor in Riverview, FL
    Current Employee - Collections Supervisor in Riverview, FL

    I have been working at Asset Acceptance Capital full-time (more than an year)

    Pros

    Benefits, Competitive Salary, Uncapped Bonus Structure, Professional growth opportunity

    Cons

    Always under some sort of change.

    Recommends
    Positive Outlook
    Approves of CEO

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