Associated Estates Realty

  www.associatedestates.com
  www.associatedestates.com
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Associated Estates Realty Reviews

Updated July 29, 2014
Updated July 29, 2014
16 Reviews
3.0
16 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Jeffrey I. Friedman
11 Ratings

Employee Reviews

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  1.  

    Shady Company! Doesn't Care About It's Employees!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Leasing Consultant  in  Westlake, OH
    Former Employee - Leasing Consultant in Westlake, OH

    I worked at Associated Estates Realty full-time for less than a year

    Pros

    There are none! They could care less about you as a person! They also will do absolutely nothing to solve any work conflicts you may have with another co worker!

    Cons

    TERRIBLE Management! Management dictates to you what needs to be done, criticize your work, and will even make you do things that are not in your job description! Such as: if you're a Leasing Consultant, you will be made to go outside for AN ENTIRE DAY, picking up trash and dog feces on property, without using a bag....they will hand you gloves and expect you to pick it up with your hands! Which anyone in leasing knows that makes you miss out on sales and money in your pocket

    If you bring these issues to upper management's attention, guess what? You WILL be fired!!!!!!

    So unless you want to be miserable and have to live with working with an uneducated, unprofessional person, DO NOT work here!!!!!!

    Advice to ManagementAdvice

    Hire a better management that doesn't think they are still working for a Section 8 Property and someone with professionalism.

    Also, listen to the feedback from your employees and notice that you have lost two (now three) employees in the past 6 months because of the poor management skills at this location!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Doesn't care about their employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Associated Estates Realty

    Pros

    -None as far as I'm concerned other than it pays the bills

    Cons

    -Doesn't listen to it's employee's suggestions about how to help make the office run more efficiently
    -None of the programs ever function properly, making your job frustrating
    -They need to update their programs and catch up with the times..in my opinion cant handle the new market they are trying to get into
    -Can't train their employee's, yet act shocked when you get a negative score on your video/phone shop, threatening to write you up and then posting it in a monthly email along with everyone else's score for the month for all to see
    -CHEAP
    -They want two person properties but only want a manager and leasing (leaving the leasing to basically: manage new prospects/tours, follow up, answer phone and emails, handle all new leases and required paperwork, filing, marketing, blogging, posting to craigslist three times a day, market surveys, account billing, renewals, managing current residents and maintenance requests, planning resident functions and the list goes on and on all for $12 an hour....can you say UNDERPAID??!!! Oh and lets go ahead and give you only $50 for every renewal and new lease and split it with everyone in the office but we will give outside relators $500 for just bringing someone in.
    -The list goes on and on

    Advice to ManagementAdvice

    Learn how to treat your employee's and maybe you wouldn't have so much turn over.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    CHEAP CHEAP CHEAP

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Property Manager
    Former Employee - Assistant Property Manager

    I worked at Associated Estates Realty full-time for less than a year

    Pros

    Office co-workers are nice, there is a lot of talent on the office level (but WAY underpaid!)

    Cons

    EVERYTHING-where do I begin? Lack of business sense at the top, ok with losing valuable talent, no idea of how to budget, the list goes on and on

    Advice to ManagementAdvice

    Listen to employees and PAY THEM! You underpay such amazing talent! You are losing big time! Get some business advice from an outsider!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Decent for a short term job, not a career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Richmond Heights, Cuyahoga, OH
    Former Employee - Anonymous Employee in Richmond Heights, Cuyahoga, OH

    I worked at Associated Estates Realty full-time for less than a year

    Pros

    Not too much. Every once in a while they will give you free food

    Cons

    The management likes to micromanage there, you will never be able to lead your own projects or talk about your ideas. They need to know what your doing every second of the day. No room for advancement, growth or training.

    Advice to ManagementAdvice

    Definitely need to restructure, reorganize and start caring about all employees

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Very Discouraging company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Property Manager  in  Baltimore, MD
    Former Employee - Property Manager in Baltimore, MD

    I worked at Associated Estates Realty full-time for more than 3 years

    Pros

    It is always better to have a job then none, no wants to sleep on a park bench or eat out of a trash can. However, don't be fooled, if you get hired, keep looking, you don't want to make this your perminate employment

    Cons

    Everything will be going well as long as you are making money, I don't care if you have been making money for 2 years straight, the second you stop performing they are all over you, threatening your job. I am not saying it isn't important to make money, because it is, but there are natural ups and downs in the apartment business. I feel if the year ends showing a profit it is good, not here. Be prepared to make money regardless of whom you need to screw, employees, residents, whoever, you MUST make money. If it means you paint your own homes, clean them or shampoo them, that is what you do. When you sit in a customer service training class and hear the trainer say that "Good customer service starts with a budget" I knew it wasn't for me.

    Advice to ManagementAdvice

    It doesn't matter what advice you give them, they will ignore it, but just incase, in the 15 years I worked in the business before I was hired by you I was taught that good customer service starts with the manager/employees....

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    sad to see it lose its way - hope it finds the way back

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Cleveland, OH
    Former Employee - Anonymous Employee in Cleveland, OH

    I worked at Associated Estates Realty full-time for more than 8 years

    Pros

    overall employees are hard working and loyal and made each other feel part of a common goal
    individual employees at lower and mid level still value ethics and will do what's right even if its not popular

    Cons

    for the last 4 years changes and additions in top executives and their individual goals has led to a very dissatisfactory path for shareholders and stakeholders
    diversity is minimal especially at the top - mainly middle aged, Caucasian, Midwestern males
    if you don't fit into the mold it will be an uphill battle - company has lost valuable resources by not being open to divergent people and ideas
    a few of the higher level employees that set the tone or are held in high esteem are arrogant and disrespectful to those under them in hierarchy and its ignored and tolerated

    Advice to ManagementAdvice

    listen to the street - get back to running stable properties in markets that the company does well in historically
    promote from within - pare down the top and empower the bottom layers
    stop scape-goating and deal with the real issues

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Just like some of the other's. Not setting themselves apart.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Associated Estates Realty full-time for more than 3 years

    Pros

    Pay is based on experience. Bonuses if achieved are good. Training is conducted but minimal. Access to the company reports on a quarterly basis via the CEO on a webcam. Encouraged to ask questions regarding the future of the company's portfolio and sales. Gives back to the community with fund raisers.

    Cons

    Training is conducted but very limited. You are encouraged to ask questions later on if assistance is needed but frowned upon if you do. Not fully trained in all aspects of your position but expected to know everything. Immediate supervisors are not as forthcoming with their time and instruction as led to believe. Mentor program that is set up is limited on what they will assist you with and their time. Approximately 1 hour a week is encouraged to discuss via phone any questions that you have with your mentor but more often than not your told that you should have been trained on that and to seek out the information.
    Implements new software without fully understanding its use. Relies heavily on the communities to work out the bugs. Corporate is lax at getting back to you regarding questions that are time sensitive.
    Health care cost with this company is outrageous!
    It's not so much as what you know that get's you promoted, it's who you know and who likes you. A personality game.

    Advice to ManagementAdvice

    When you schedule a time to be with your staff, stay off the cell phone. Give your attention to the person(s) in the room. Allow for more than 20 minutes a month.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9.  

    Just fair

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Leasing Consultant  in  Columbus, OH
    Current Employee - Leasing Consultant in Columbus, OH

    I have been working at Associated Estates Realty

    Pros

    Good bonus structure compared to other property management companies, if you can reach

    Cons

    Property Managers are replaced frequently. Renewal prices raise so much that residents constantly move out because they have no other option. Hard to even get a new lease with prices so high compared to other near by communities, almost unrealistic. Property managers look out only for themselves and make you deal with resident issues when it's not your duty.

    Advice to ManagementAdvice

    Don't raise renewal rent so much it's unrealistic in this economy for anyone being able to pay

    Approves of CEO
  10.  

    Just another job, not a place for a career...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Leasing Consultant  in  Richmond, VA
    Former Employee - Leasing Consultant in Richmond, VA

    I worked at Associated Estates Realty

    Pros

    If you do not like to make descisons or have to use your thinking ablilities this is the company for you. Every piece of marketing materials is pre made of you so you never have to be creative.

    Cons

    Lower pay scale, and slow advancement. They are always doing some kind of audit. Have no ability to use your own creativity.

    Advice to ManagementAdvice

    None at this time

    Doesn't Recommend
    No opinion of CEO
  11.  

    associated estates

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Associated Estates Realty

    Pros

    good resources
    commission on every lease
    decent hourly pay

    Cons

    biased environment
    insurance pretty high price

    Advice to ManagementAdvice

    reach out to your employees a bit more, make them feel less expendible

    No opinion of CEO

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