Assurant Employee Benefits

www.assurantemployeebenefits.com
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Assurant Employee Benefits Reviews

Updated August 12, 2015
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3.3
Rating Trends
Recommend to a friend
Approve of CEO
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John S. Roberts
18 Ratings

Pros
  • If we had difficulty technically, the other developers were always willing to help (in 3 reviews)

  • Home office support staff is outstanding (in 3 reviews)

Cons
  • Pricing is out of touch with Market (in 4 reviews)

  • there is a "blanket" approach to product, pricing and distribution that is not a good fit for all markets (in 2 reviews)

More Pros and Cons

48 Employee Reviews

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  1. Wonderful place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Great Company Dedicated to Employees Great Benefits - Tuition and Insurance

    Cons

    Company is being sold. Interested to see who will buy and what that will do to the culture.

    Advice to Management

    Thank you for taking care of the staff.


  2. Helpful (1)

    Awesome Internship Opportunity

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    This was a really great internship. The leadership and activities offered me a lot of valuable experience in both technical and interpersonal skills. I was able to work on meaningful projects that kept me busy and also had good business value. This opportunity was fun and worthwhile.

    Cons

    Sometimes while starting new projects it took a while to get access to things that were necessary for me to move forward, hindering any progress.

    Advice to Management

    Keep up the good work, I would definitely suggest this job opportunity to my peers. The company activities helped me to get to know my coworkers. I had a lot of fun and learned way more than I could have hoped for.


  3. Helpful (1)

    Excellent Internship

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Intern in Kansas City, MO
    Current Employee - Intern in Kansas City, MO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    They offer plenty of work to keep you busy and help you learn what it is truly like to work in an IT shop. They are highly invested in the intern program here and are more than happy to assist in any way possible. The other interns are all great and are very enjoyable to work with. Plenty of office 'events' that really make the environment feel very relaxed/casual.

    Cons

    Modern development is somewhat hindered by legacy systems


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  5. Employee

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company to work for!

    Cons

    None that I can think of!


  6. Ok Place to work for

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in Kansas City, MO
    Former Employee - Analyst in Kansas City, MO
    Doesn't Recommend

    Pros

    People are nice and most management are friendly. Enough work to keep you busy through out the year

    Cons

    Parking is two blocks away and can be difficult when you have to wait for the shuttle in the cold weather. Lack of career path which pushed lot of employees to start looking for jobs outside.


  7. Helpful (1)

    Wonderful culture

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Kansas City, MO
    Current Employee - Anonymous Employee in Kansas City, MO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good team, benefits, work life balance, expectations and culture. People tend to stay here which speaks volumes. Overall, departments collaborate to achieve goals. Sr leadership team is stellar.

    Cons

    Salary tends to be below average but makes up for it in culture. HR even admitted that!

    Advice to Management

    Keep people involved and take input seriously. Pay better to ensure you don't lose young talent.


  8. Claims Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Case Manager Analyst in Newport Beach, CA
    Current Employee - Case Manager Analyst in Newport Beach, CA
    Doesn't Recommend
    Neutral Outlook

    I have been working at Assurant Employee Benefits (Less than a year)

    Pros

    Ok, company, the people aren't really friendly.. The pay was great, big department but don't expect to work in a team.. it is not a team environment

    Cons

    You will never be able to advance within the company

    Advice to Management

    More training


  9. Account Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager
    Former Employee - Account Manager
    Recommends
    Approves of CEO

    I worked at Assurant Employee Benefits (More than 5 years)

    Pros

    Do the right thing for the clients, great people, good benefits, good corporate culture. I really enjoyed my time there.

    Cons

    The pay structure was always changing, a lot of reorganization, some managers were amazing but some at times treated you like you were a child that needed to be micro managed.

    Advice to Management

    I would recommend not treating educated, salaried professionals as though they were entry level call center employees.


  10. Sales Managers play favoritism!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Group Sales Representative in Houston, TX
    Current Employee - Group Sales Representative in Houston, TX
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Assurant Employee Benefits full-time (More than a year)

    Pros

    Innovation, taking the lead with enrollment and providing solutions to brokers/groups.

    Cons

    Managers don't get it, play favoritism to their traditional reps. They don't give the same treatment to their worksite reps. Very discouraging!

    Advice to Management

    Assurant is a team, your dental and vision are not the lead... It's not a product play its providing comprehensive solutions to the broker community. And stop hiring account managers based on looks!


  11. Mundane Place to Work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dental Claims Analyst
    Current Employee - Dental Claims Analyst
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    There are no pros to working here. It's a dead end job. Pretty much the only pro is that it's a job. Dental plan is decent, it is an insurance company that offers dental insurance. However, the medical insurance is quite horrid. Do not go on the family plan for medical; individual is bad enough.

    Cons

    They'll straight up lie to you during the interview process and promise you a split schedule of processing and phones but that's a lie. You'll do nothing but phones. You will talk all day, 5 days a week, and when you get home you won't want to talk to friends/loved ones because of how much it drains you. If you want processing time you need to do OT. And for the OT they'll send out stupid emails trying to get people to work out but provide minuscule benefits to do so (e.g. work 15 hours and get a $20 gift card free, if everyone works x number of hours we'll have a drawing for higher value gift cards). Why should you work so someone else can get a gift card? So silly... provide benefits based on performance not randomly. They have no dedicated trainers anymore. Not a good sign for the company as a whole. You work with dental insurance. Have fun talking about people's mouths all day long. There are no opportunities for growth in this job. It's 100% a dead end job. You don't get rewarded till the year end review for taking more calls than required. It's not really worth it to take more calls. They should have a system in place where every x calls you take above the norm you get a higher pay rate for that pay period. Other companies I know do this. They're too lazy and would have to actually monitor calls for that to happen though. I could go on but I feel that's enough. Run far away from this job.

    Advice to Management

    Get unstuck in your ways and actually listen to employee feedback



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