Assurant Reviews

Updated June 30, 2015
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3.1
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Recommend to a friend
Approve of CEO
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Alan Colberg
9 Ratings

Pros
  • Good benefits all the way around (in 19 reviews)

  • Great benefits: Health insurance Anthem Blue Cross Blue Shield with No Co-pay (in 18 reviews)

Cons
  • Not a lot of challenges to foster learning opportunities and very top heavy therefore there are no room for advancement (in 10 reviews)

  • Benefits too high, no room for advancement, poor management, training (in 5 reviews)

More Pros and Cons

233 Employee Reviews

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  1. Insurance Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Assurant full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Decent pay and offers overtime for an extended period of time. Relaxed environment. Nice managers and coworkers.

    Cons

    Not much growth within the same department but you have the option to transfer to the many department they do have.


  2. It was ok

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Assurant part-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Comfortable work space. Upper management was supportive and organized. They were quick to take action when our manager or supervisor was not doing well. You do get promoted from within. My direct manager was at a point where she was not coming to work as frequently as she should have and they demoted her (as they should). Surprised they did not fire her.

    Cons

    Honestly I don't remember hating my job. Only thing I hated was the call center aspect of it which was the actual job function. But Assurant as a company is ok.

    Advice to Management

    Keep up the good work K


  3. Great Place To Work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Springfield, OH
    Former Employee - Anonymous Employee in Springfield, OH

    I worked at Assurant full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great Managerial Staff. Good food.

    Cons

    lay offs in certain areas


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Customer Service-Hazard

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Duluth, GA
    Current Employee - Customer Service Representative in Duluth, GA

    I have been working at Assurant full-time (Less than a year)

    Recommends
    Recommends

    Pros

    Great place to work. Very nice building

    Cons

    Not current perm employee.


  6. Quality Assurance Auditor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Assurant

    Pros

    Opportunity for growth
    A lot of employees have the option to work from home
    Depending on your manager, you are allowed to train in other areas

    Cons

    High turnover rate when it comes to upper management


  7. Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Assurant

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    good place to work and very invited envobgus

    Cons

    low traintg in diffrent department

    Advice to Management

    be on time more


  8. Customer Service Representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Florence, SC
    Current Employee - Customer Service Representative in Florence, SC

    I have been working at Assurant full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Stable work environment, great dental insurance, pay is OK

    Cons

    Micromanagement some managers are there to see you excel into higher positions, but there are others who may seem that they are there to help but do things to make you leave


  9. Helpful (1)

    Just a job, not a career

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Duluth, GA
    Former Employee - Customer Service Representative in Duluth, GA

    I worked at Assurant

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great coworkers! Nice break room. That's about it!

    Cons

    30 minute lunches, being paid on the 15th and last day of the month, no advancement opportunities, no cafeteria or food trucks to accommodate those who may have forgotten to bring lunch.

    Advice to Management

    Stop overlooking good employees. Extend lunch to an hour.


  10. customer service rep

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Florence, SC
    Former Employee - Customer Service Representative in Florence, SC

    I worked at Assurant full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    benefits. good start up job to obtain customer service experience. end of the year bonus.

    Cons

    jobs keep being sent overseas. department closing without warnings. big company lay offs. turnover rate is high. medical tolerance is very low.


  11. Helpful (1)

    Makes broken promises

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Specialist in Springfield, OH
    Current Employee - Senior Specialist in Springfield, OH

    I have been working at Assurant full-time (More than 8 years)

    Neutral Outlook
    No opinion of CEO
    Neutral Outlook
    No opinion of CEO

    Pros

    It's a job for those who are content with living pay check to pay check. There aren't many pros to this job currently unfortunately.

    Cons

    The people that work here no matter the level make it hard for the sincere employees to succeed. They aren't open to people who speak up about an issue. You aren't wanted in upper management if you have an opinion of some kind. They say "do what you're told", I say just do your job. It's that simple.

    Advice to Management

    Although they aren't able to tell everything that's going on until it has been approved to do so, don't lie about the situation. If you aren't able to say anything, say just that. Quit making an easy job difficult by fabrication the truth. Be open and honest and trust in your teams!



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