Assurant Reviews

Updated August 18, 2014
Updated August 18, 2014
173 Reviews

3.0
173 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Assurant President, CEO and Director Rob Pollock
Rob Pollock
78 Ratings

Review Highlights

Pros
  • Assurant provides a reasonable salary and good benefits (in 18 reviews)

  • Great benefits, solid company if more conservative than others on risk (in 15 reviews)


Cons
  • Not a lot of challenges to foster learning opportunities and very top heavy therefore there are no room for advancement (in 10 reviews)

  • There is no room for advancement (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Confused growing company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Systems Analyst  in  Duluth, GA
    Current Employee - Business Systems Analyst in Duluth, GA

    I have been working at Assurant full-time for more than a year

    Pros

    Fair compensation for professional level associates. Generous expense account offerings. Good teleworking options.

    Cons

    It's tough to figure out how you fit into the Assurant puzzle. Working as a professional in a Call Center company means you're unlikely to be treated like a professional. Upward advancement is difficult to come by.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    ADP

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Assurant

    Pros

    close to my home
    good people in lower managment

    Cons

    Bad work environment
    harrassment
    abusive
    hired as a temp only to make sure not to make perm

    Advice to ManagementAdvice

    Learn to do justice and improve working place

  3.  

    Best job of my life, but ended bittersweet!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Policy Document Clerk  in  Milwaukee, WI
    Former Employee - Policy Document Clerk in Milwaukee, WI

    I worked at Assurant full-time for more than 8 years

    Pros

    Assurant is a company where you are able to work and grow. Having a company where they help you improve yourself is important. The employees at Assurant are some of the NICEST and hardworking individuals you will find.

    Cons

    With the downsizing of staff, the workload of many employees went above and beyond what any normal company would expect. You can't expect to have good moral in the office when you are not being appreciated for the many extra hours worked.

    Advice to ManagementAdvice

    My advice would be don't ask your employees for there input unless you are willing to listen and learn from this advice. Please, please, don't take it out on your employee when they tell you something you don't want to hear(especially if you asked) Appreciate your staff!!

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Assurant

    Pros

    Good benefits all the way around. Room for advancement depending on location. Good support for employee development and fairly good open door policy.

    Cons

    Overworked and underpaid. Some upper management is not supportive of progressive ideas to try and keep workload current. Just keep piling it on while not supporting options such a occasional telecommuting to stay current with less interruptions.

    Advice to ManagementAdvice

    Better support for middle management and pay in line with experience and job duties.

    Recommends
    Negative Outlook
    No opinion of CEO
  6.  

    Excellent Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Call Center  in  Santa Ana, CA
    Former Employee - Call Center in Santa Ana, CA

    I worked at Assurant full-time for more than 5 years

    Pros

    A family like work environment with people on your team. Easier to advance to new jobs within the company when already an associate.

    Cons

    Job cuts are common and hard to get hired back when they are always doing job cuts. Its a shame that the company is financially unstable. They are always looking to do out sourcing.

    Recommends
    Negative Outlook
  7.  

    Liars!!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Loss Draft Specialist  in  Springfield, OH
    Former Employee - Loss Draft Specialist in Springfield, OH

    I worked at Assurant full-time for less than a year

    Pros

    A paycheck and benefits. That's the only kind thing I have to say except there are some nice people that work at Assurant..

    Cons

    Everything else is bad. Working conditions are horrible. It's almost as bad as prison. They complain when you go on bathroom breaks etc.

    Advice to ManagementAdvice

    Don't lie to employees and expect them to believe you when your poker face is horrible. Also, don't tell emplyees to lie to the customers either.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    It's all about politics and who you know

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Engineer  in  Miami, FL
    Former Employee - Senior Software Engineer in Miami, FL

    I worked at Assurant full-time for more than 10 years

    Pros

    Most coworkers are very nice to work with. Nice life/work balance. Flexible HR policies.

    Cons

    Worked there for over 10 years. Poor training & employee growth; once you hit a certain level you reach a "glass ceiling" depending on who you know and whose shoulders you're rubbing, which creates a back-stabbing culture among coworkers with the same goals. You do an adequate job and you get rewarded, you do a good/great job, and you get taxed with more work/responsibility and no promotion.

    Advice to ManagementAdvice

    Don't dangle the "promotion" carrot to your employees, unless you have a clear career advancement path. Don't say the company is not about politics and "circle of friends" when it clearly is.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    Very positive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Agent  in  Toronto, ON (Canada)
    Current Employee - Agent in Toronto, ON (Canada)

    I have been working at Assurant full-time for more than a year

    Pros

    Self employed agent; independent contractor; make own hours; higher compensation than other insurance companies

    Cons

    you have to pay own EI, CPP as self employed; benefits not worth it; no pension or RRSP matching

    Advice to ManagementAdvice

    pensions or RRSP contributions; consider minimum wage plus comp for full time agents representing clients

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Assurant is a great company. Employees are valued and there is great commitment to treating them with respect.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA

    I have been working at Assurant full-time for more than 3 years

    Pros

    Respected in the industry. Really smart people and commitment to excellence.

    Cons

    Very traditional and Assurant Solutions is very disorganized. There is a restructuring every other day and people spend a lot of time running around in circles.

    Advice to ManagementAdvice

    Focus, focus, focus. A lot of time is spent supporting each business when the commonalities are significant and customization is not needed.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    I truly enjoyed my time at Assurant.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Quality Coordinator  in  Duluth, GA
    Former Employee - Quality Coordinator in Duluth, GA

    I worked at Assurant full-time for more than 5 years

    Pros

    I enjoyed the working environment and the location.

    Cons

    I didn't agree with the amount of work I was having to do in addition to a regular 40 hour work week.

    Recommends
    Neutral Outlook
    No opinion of CEO

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