Assurant Reviews

Updated March 14, 2015
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Employee Reviews

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  1. A good place to work if you can stick with it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Assurant

    Pros

    Full Benefits (for yourself and family)
    Facility is nice
    Pay is Okay
    Large range of hours available

    Cons

    Staying on the phone with an escalated homeowner can be a draining experience sometimes

    Advice to ManagementAdvice

    More communication between different departments would be ideal

    Recommends
    Neutral Outlook
  2. 1 person found this helpful

    No Way To Move Up

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Loss Draft Specialist in Springfield, OH
    Former Employee - Loss Draft Specialist in Springfield, OH

    I worked at Assurant full-time (more than 3 years)

    Pros

    You are given copious amounts of paid time off, as well as every weekend off and many opportunities to work voluntary overtime

    Cons

    Promotions are granted from nepotism, not performance. You can be the top performer in your team every month for years and be passed up for promotion instead for the lowest performer. Also, insurance benefits are a joke,

    Advice to ManagementAdvice

    It's a business, not a fraternity. Don't snub your best employees in order to give your buddies better positions.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. Great opportunity with a large company in the insurance servicing industry.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Lead in Duluth, GA
    Former Employee - Team Lead in Duluth, GA

    I worked at Assurant full-time (more than a year)

    Pros

    Decent pay, decent benefits, PTO days from day 1 and possible opportunity to telework.

    Cons

    Very limited growth, constant change which enables you from meeting or exceeding on your annual review which ultimately leads to no pay increase. Also little to no training when you are hired.

    Advice to ManagementAdvice

    Train your new hires, keep an up-to-date procedures manual and promote your talented employees.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5. Good company but not necessarily the most exciting.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Intern in Milwaukee, WI
    Former Intern - Intern in Milwaukee, WI

    I worked at Assurant as an intern (more than a year)

    Pros

    Assurant does a really great job trying to make sure that their employees are happy. They put a high emphasis on employee engagement, satisfaction, etc which is really refreshing to see.

    Cons

    Insurance is not the most exciting industry, which can sometimes be apparent in the levels of energy in the office. Unfortunately this just comes with the territory.

    Doesn't Recommend
    Neutral Outlook
  6. Assurant is a fast moving constantly changing company. Flexible with time off. End of the year bonus, Work At home

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Springfield, OH
    Current Employee - Customer Service Representative in Springfield, OH

    I have been working at Assurant

    Pros

    The Pay is Good. Able to move to different departments. you Have to meet certian Quaity. procudures are constanlty changing. the pay is decent, The benefits are good. Stock opportunity.

    Cons

    The Stress level is high. there is little room to move up. call Audits are very detailed and need to be very submissive.

    Advice to ManagementAdvice

    Comminicate better with Reps.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  7. Good place with equal opportunities for Minority and Women

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Unit Systems Analyst II in Springfield, OH
    Former Employee - Business Unit Systems Analyst II in Springfield, OH

    I worked at Assurant full-time (more than a year)

    Pros

    Systematically geared towards positive workplace values

    Cons

    Bureaucratic IT Management. Waterfall methodology for systems development and enhancement.

    Advice to ManagementAdvice

    Need lean and effective IT Program Management.

    Recommends
    Negative Outlook
  8. Work Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Analyst in Springfield, OH
    Current Employee - Operations Analyst in Springfield, OH

    I have been working at Assurant

    Pros

    The services we provide can be very demanding. All the managers and people I work with are supportive in whatever it takes to get the work done best way possible. Collaboration and team work is highly encouraged, and we're always learning the business to become subject matter experts across all operations. It's not all work and we still have fun at times. Skill development is actively pursued by individuals and as many opportunities to get hands on experience is offered. It's very much a learning environment and provides expanding into new areas to learn.

    Cons

    It can be difficult and a con for those not comfortable with ongoing and time sensitive changes.

    Advice to ManagementAdvice

    The only suggestion might be to support more individual hands on project management techniques to help complete projects.

    Recommends
    Positive Outlook
    Disapproves of CEO
  9. Good place to work overall

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Assurant

    Pros

    Assurant has great benefits and employees can work from home in any position. There is also lots of opportunity to grow and move up in the company.

    Cons

    Most of the managers are not as involved with their teams efforts and challenges as they should be. Hard working employees are not recognized for their accomplishments that has made a difference to the company.

    Recommends
    Positive Outlook
    No opinion of CEO
  10. Awesome company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service in Duluth, GA
    Former Employee - Customer Service in Duluth, GA

    I worked at Assurant full-time (more than 3 years)

    Pros

    Great pay for the area

    Cons

    I don't find it smart to do a background check after the fact for an employee that has been employeed with the company for a year. Than let them go for nothing.. Yet there are computer theives still working there with no problem.

    Advice to ManagementAdvice

    Do better because your no better than the rest

    Recommends
    Positive Outlook
    Approves of CEO
  11. EBA

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Assurant

    Pros

    Nice people, a lot of freedom, good benefits, lots of perks

    Cons

    The company is moving away from tradtional group products towards more worksite products. This leads to a bit of a identity crisis.

    Recommends
    Positive Outlook
    Approves of CEO

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