Assurant Reviews

Updated September 14, 2014
Updated September 14, 2014
177 Reviews
3.0
177 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Assurant President, CEO and Director Rob Pollock
Rob Pollock
80 Ratings

Review Highlights

Pros
  • Assurant provides a reasonable salary and good benefits (in 18 reviews)

  • Great benefits, solid company if more conservative than others on risk (in 15 reviews)


Cons
  • Not a lot of challenges to foster learning opportunities and very top heavy therefore there are no room for advancement (in 10 reviews)

  • There is no room for advancement (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Software Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer  in  Miami, FL
    Current Employee - Software Engineer in Miami, FL

    I have been working at Assurant full-time for more than a year

    Pros

    Great environment, lot of benefits including gym, tennis court, basketball court, great selection of food in the cafeteria

    Cons

    Software stack is not very up to date, you can end up using oldish Microsoft technologies

    Recommends
    Approves of CEO
  2.  

    Not a positive place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Duluth, GA
    Current Employee - Anonymous Employee in Duluth, GA

    I have been working at Assurant full-time for more than 5 years

    Pros

    You get to work with Chase, Citi, and Suntrust mortgage. No dress code enforcement.

    Cons

    Lack culture in protecting customer information. Allows electronic devices into sensative areas. No random drug testing.

    Advice to ManagementAdvice

    Unprofessional environment in Duluth Georgia. Need random drug testing. High turnover and no longer offer 401k to new employees

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    Not a good place for growth..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hazard Insurance Specialist II  in  Duluth, GA
    Current Employee - Hazard Insurance Specialist II in Duluth, GA

    I have been working at Assurant full-time for more than a year

    Pros

    Very laid back place to work..

    Cons

    Slow growth..low pay lazy mangement

    Advice to ManagementAdvice

    Present opportunties for growth.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hazard Specialist  in  Atlanta, GA
    Current Employee - Hazard Specialist in Atlanta, GA

    I have been working at Assurant full-time for more than a year

    Pros

    pay, overtime. office cultre and pto

    Cons

    incompetent managers no room for advancement

    Advice to ManagementAdvice

    train yourself

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Information Protection Services Analyst Internship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Kansas City, MO
    Current Employee - Anonymous Employee in Kansas City, MO

    I have been working at Assurant as an intern for less than a year

    Pros

    Assurant is a solid international company with four streams of business and is a Fortune 500 company. The company culture is fun, communicative and encourages teamwork.

    Cons

    During my six month internship I have watched Assurant reduce staff, some willingly, most not. They're trimming the tenured employees/managers and leaving people with far less experience and knowledge running the business. This concerns me.

    Advice to ManagementAdvice

    Don't be so quick to reduce expenses at the cost of experienced leadership. Those left behind are struggling and feeling quite insecure.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Company can do better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Processing Specialist  in  Duluth, GA
    Current Employee - Processing Specialist in Duluth, GA

    I have been working at Assurant full-time for more than 5 years

    Pros

    The only PRO is the opportunity to telework

    Cons

    Benefits too high, no room for advancement, poor management, training

    Advice to ManagementAdvice

    Listen to those on that actually do the work more.

  8.  

    Frustrating - Possibilities exist, but.....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Leader
    Current Employee - Leader

    I have been working at Assurant full-time for more than 10 years

    Pros

    There are a number of wonderful things about Assurant. People work hard and care a great deal about what they deliver. They are often willing to work long hours to get things done. In general, the value of common decency and common sense are up held.

    Cons

    People want to do the right thing and contribute, however, poor decision making frameworks and internal processes don't enable people. It can take a LONG time to get decisions made, especcially when working across all lines of business. Highly matrixed organization w little to /no clear ownership of key business decisions.

    Advice to ManagementAdvice

    There are times when consensus is not the answer. Senior Leaders should be willing to take ownership of key decisions even when not all are in agreement - espeicially if it is important to the long term health of the company,

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    Too short

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Regional Sales Assistant  in  San Antonio, TX
    Former Employee - Regional Sales Assistant in San Antonio, TX

    I worked at Assurant full-time for more than 10 years

    Pros

    Excellent place to work, they are very employee oriented

    Cons

    The home office is in Milwaukee

    Recommends
    No opinion of CEO
  10.  

    Senior Financial Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Assurant full-time

    Pros

    Flexible time after quarter and monthly close.

    Cons

    Not a lot of challenges to foster learning opportunities and very top heavy therefore there are no room for advancement.

    Advice to ManagementAdvice

    Career growth should be based on competency and not tenure.

    Doesn't Recommend
    Negative Outlook
  11.  

    Unhappy, over worked, expecting High performance metrics employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hazard Insurance Specialist  in  Florence, SC
    Current Employee - Hazard Insurance Specialist in Florence, SC

    I have been working at Assurant full-time for more than a year

    Pros

    Great benefits: Health insurance Anthem Blue Cross Blue Shield with No Co-pay. Qualify for a raise every 6 months. Transfer to another department within 9 months however that Does NOT include management position. They participate in ALL organizations that Gives back such Relay for Life, they have an employees activity committee that raise money from current employees to sponsor the Big Christmas party at the end of the year. Some managers are encouraging & care about your performance. They offer over time so you don't need a second job

    Cons

    VERY unorganized, there is No training offered until after being there maybe 2 to 4 months, they have VERY high & unrealistic expectations, there is CONSTANT change in the form of an PPM (emails are sent & meetings are schedule) just when you "Learn" how to process one way then an email comes and they want you to Forget how you processed & try it the "new way", There is NO room or desk in the building, we desk share & now conference rooms now WORK areas!!! The pay SUCKS!!! Overtime isn't suppose to be mandatory but if you DONT work an additional 6 to 8 hours they WILL place your name on a "List" (which is NOT fair), the chairs were raggedy & horrible but most of the building has New chairs, you almost NEVER can eat in the "break room" because a department is ALWAYS having a party or luncheon in there so 30 members are inconvienving 150 OTHER employees I SHOULD not have to Walk to ANOTHER building to eat my lunch & I ONLY have 30mins. Short Lunch breaks, the water fountain, Ice machine, Coffee maker, bathroom toilet, bathroom sink is ALWAYS out of order, there is No parking, they hire some dingy people, they Give ANYBODY a job, crackhead looking people with NO freaking teeth in there mouth but write you up if you wear jeans smdh Let Assurant be your LAST option before Accepting employment.

    Advice to ManagementAdvice

    Lower the performance metric such as KPI in the Hazard Processing department. There is NO way a phone call is factored into those numbers: Faxes 15 per Hour Mail 21 per hour & EDI 24 per hour, we should be in work flow for calls. QA is unrealistic!!! 97% a 90 in the REAL World is an A!!!! PLEASE PLEASE PLEASE Read this & send people undercover Boss to make some changes at the sites verse sitting in a conference room making changes

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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