Assurant

  www.assurant.com
  www.assurant.com

Assurant Reviews

Updated November 18, 2014
Updated November 18, 2014
187 Reviews
3.0
187 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Assurant President, CEO and Director Rob Pollock
Rob Pollock
86 Ratings

Review Highlights

Pros
  • Assurant provides a reasonable salary and good benefits (in 19 reviews)

  • Great benefits: Health insurance Anthem Blue Cross Blue Shield with No Co-pay (in 18 reviews)


Cons
  • Benefits too high, no room for advancement, poor management, training (in 10 reviews)

  • There is no room for advancement (in 5 reviews)

More Highlights

Employee Reviews

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  1.  

    Which way does the wind blow?

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Assurant

    Pros

    Friendly co-workers
    Flexible work schedules (dependent on management whim however)

    Cons

    Limited opportunities for advancement
    Not enough focus on doing "what's right" and too much focus on "what's right now".

  2. 1 person found this helpful  

    The interview and training was not realistic for the actual job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Care Specialist in Springfield, OH
    Current Employee - Customer Care Specialist in Springfield, OH

    I have been working at Assurant full-time (less than an year)

    Pros

    The location was nice and the benefits were decent.

    Cons

    The training was not sufficient for the job, they promise support upon release to the floor. Support from team leaders is almost non-existent. My team was actually in the same training class as me and retained less information. The expectations of the clients are not reasonable for the type of calls that come in.

    Advice to ManagementAdvice

    Fully train team leaders, managers, and trainers first. I would also suggest a better escalation process for irate customers. Being told they will get a call back in 1 to 2 business when people are on the brink of losing their homes is not right. Also I would suggest explaining the mandatory overtime requirement in the interview instead of just surprising people when they receive their schedule.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    The people are what make it a great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Atlanta, GA
    Former Employee - Manager in Atlanta, GA

    I worked at Assurant full-time (more than 3 years)

    Pros

    Assurant provides a reasonable salary and good benefits. The people I worked with are what really made it a nice place to work. I would work for them again.

    Cons

    The pay could be a bit higher.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Good organization to grow in. Opportunities abound

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst in Miami, FL
    Current Employee - Business Analyst in Miami, FL

    I have been working at Assurant full-time (more than an year)

    Pros

    There's room to grow if you can get past some of the barriers. Many of the newer leadership accept and embrace change.

    Cons

    Monolithic draconian IT team. There are still remnants of older management with closed perspectives.

    Advice to ManagementAdvice

    Shed the bureaucracy

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Examiner in Miami, FL
    Former Employee - Claims Examiner in Miami, FL

    I worked at Assurant full-time (more than 5 years)

    Pros

    Family friendly, Gym on site along with high focus on employee activities. Great coworkers. Day care on site.

    Cons

    Pay not as high as comparable jobs at other companies.

    Advice to ManagementAdvice

    Fair Salaries means higher employee morale.

    Approves of CEO
  7.  

    It's a job!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Operations Specialist in Springfield, OH
    Former Employee - Senior Operations Specialist in Springfield, OH

    I worked at Assurant full-time (more than 3 years)

    Pros

    Good location with a variety of positions and hours. The benefits are good.

    Cons

    Poor leadership and at times promotions are given instead of earned.

    Negative Outlook
    No opinion of CEO
  8. 2 people found this helpful  

    Could be better!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Examiner in Miami, FL
    Former Employee - Claims Examiner in Miami, FL

    I worked at Assurant full-time (more than 3 years)

    Pros

    I like the diversity and family-like environment. The building is created to make life easier, there is a gym, day care and food court on site.

    Cons

    Hard to move up within the same department, most transfer most of the time. Clients get everything they want even if it badly affects Assurant's employees.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Outstanding company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Assurant

    Pros

    Laid back atmosphere, but they get the job done. Wonderful benefits even if part-time. Offers lots of training.

    Cons

    Gossip from co-workers cause make it stressful.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great company, great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative Claims Representative in Santa Ana, CA
    Current Employee - Customer Service Representative Claims Representative in Santa Ana, CA

    I have been working at Assurant full-time (more than 3 years)

    Pros

    friendly co-workers, and great hours.

    Cons

    the salary is low, micromanagement.

    Advice to ManagementAdvice

    good place to work if you like nice people and great hours.

    Recommends
    Positive Outlook
    Disapproves of CEO
  11.  

    very good benefits and great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Internal Auditor in Atlanta, GA
    Former Employee - Internal Auditor in Atlanta, GA

    I worked at Assurant part-time (more than an year)

    Pros

    The employees are helpful and nice.

    Cons

    Need better management and not allow Human Resources to mistreat the employees.

    Advice to ManagementAdvice

    To not allow HR ro run the company and to be more approachable for help.

    Recommends
    Positive Outlook
    Approves of CEO

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